Worksheets1 Unit 4 Business Functions and Key activities
Total questions: 16
Worksheet time: 80secs
In engineering organisations, what does the core function often revolve around?
Manufacturing products and delivering technical services.
Organizing social events and recreational activities.
Managing financial portfolios and stock investments.
Providing legal advice and handling lawsuits.
Why does each stage of manufacturing require careful planning?
To maximise efficiency and minimise waste.
To increase the number of workers.
To make the process slower.
To use more expensive materials.
What is the purpose of inspections and tests in manufacturing?
To ensure that products meet specifications and comply with standards such as ISO 9001.
To increase the cost of production.
To delay the manufacturing process unnecessarily.
To reduce the number of employees required.
What does supply chain management ensure?
The right materials and components arrive at the right time and cost
Only local suppliers are used
Production is always outsourced
Only international manufacturers are involved
An aerospace engineering company may outsource the production of specialist components to suppliers in another country.
True
False
What could happen if there are delays or poor-quality supplies in the supply chain?
Production lines could halt
Costs decrease
Competitiveness increases
Nothing happens
What is the main aim of customer relations?
To increase product prices
To create positive experiences that foster loyalty, trust, and repeat business
To reduce customer feedback
To avoid communication with customers
Which of the following can result from poor resource management?
Increased efficiency
Inefficiencies, overspending, or delays in production
Higher profits only
Faster project completion
Fill in the blank: Staff management involves supervising, coordinating, and supporting employees throughout their ________, from recruitment and training to performance evaluation and offboarding.
lifecycle
holiday
budget
uniform
Which of the following is a benefit of regular appraisals in staff management?
Identifying strengths and areas for improvement
Increasing product prices
Reducing communication
Hiring new staff only
Who is responsible for managing a company's finances, including all bank transactions, loans, debts, investments, and other sources of funding?
Engineers
Accountants or finance teams
Marketing teams
Human resources
What are direct business functions?
Activities that support day-to-day operations and administrative functions
Activities that directly create value for the customer
Activities that only involve management
Activities that do not generate revenue
Operations must meet customer requirements for which of the following?
Quality
Cost
Delivery time
All of the above
If the supply chain fails, production stops, leading to financial losses and missed ________.
deadlines
profits
meetings
contracts
Without effective marketing and sales, even the best products may fail in the market.
True
False
R&D often works closely with customers and operations to ensure products are feasible and marketable.
True
False
