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WorksheetsQuiz 1 (Unit 1) BAS 301 TC
Total questions: 54
Worksheet time: 29mins
Name
Class
Date
1.
From which Latin word is the English word 'communicate' derived?
a)
a) Communist
b)
b) Communicare
c)
c) Communico
d)
d) Communo
2.
What is Technical Communication?
a)
a) Communication using technical jargon
b)
b) Communication that is only used by technical people
c)
c) Information organized and presented in a specific format for a specific purpose and audience
d)
d) Communication that is not easy to understand
3.
what are the two types of communication processes?
a)
a) Verbal and Nonverbal
b)
b) Open loop and Closed loop
c)
c) Formal and Informal
d)
d) One-way and Two-way
4.
In the communication cycle, what is the receiver's response to the message called?
a)
a) Encoding
b)
b) Decoding
c)
c) Feedback
d)
d) Noise
5.
According to linguists Noam Chomsky & Ferdinand de Saussure, which of the following is NOT a characteristic of language?
a)
a) Abstract
b)
b) Arbitrary & Artificial
c)
c) Concrete
d)
d) Creative
6.
What does "Recursive" mean in the context of language
a)
a) The addition of new words to a language
b)
b) The presence of basic templates in the grammar of any language which can be used for a variety of expressions or sentences
c)
c) The cultural system of agreement in the evolution of the language.
d)
d) Redundancy in language
7.
What does technical communication focus on?
a)
a) Expressing personal emotions
b)
b) Discussing abstract ideas
c)
c) Products and services, how to manufacture, market, manage, deliver, and use them
d)
d) General interpersonal skills
8.
8. Which of the following is a key difference between technical and general communication?
a)
• (a) Technical communication aims to entertain, while general communication focuses on providing precise information.
b)
• (b) Technical communication uses complex language, while general communication uses simple language.
c)
• (c) Technical communication is preplanned, while general communication is spontaneous.
d)
• (d) Technical communication relies on creativity, while general communication is straightforward.
9.
What is the preferred method of communication?
a)
• (a) Aggressive communication
b)
• (b) Passive communication
c)
• (c) Assertive communication
d)
• (d) Passive-aggressive communication
10.
What is a characteristic of aggressive communication?
a)
• (a) Openness to others' viewpoints
b)
• (b) Belief that only one's own viewpoint is correct
c)
• (c) Avoiding disagreement
d)
• (d) Seeking compromise
11.
Which type of communication involves initiating the communication on a specific note and broadening to a generalized conclusion?
a)
• (a) Deductive
b)
• (b) Inductive
c)
• (c) Assertive
d)
• (d) Aggressive
12.
Which level of communication refers to the communication with the mind and Divine?
a)
• (a) Interpersonal Communication
b)
• (b) Intrapersonal Communication
c)
• (c) Communication with soul
d)
• (d) Extra personal Communication
13.
What is the role of the brain in intrapersonal communication?
a)
• (a) To control external communication with others
b)
• (b) To manage bodily activities and respond to environmental changes
c)
• (c) To communicate with the soul
d)
• (d) To facilitate interpersonal relationships
14.
Why is interpersonal communication important?
a)
• (a) It helps in maintaining distance from others.
b)
• (b) It determines our level of interpersonal competence and success in life.
c)
• (c) It is unidirectional and non-interactive.
d)
• (d) It increases the likelihood of miscommunication.
15.
What type of communication involves the exchange of messages using spoken words?
a)
• (a) Written Communication
b)
• (b) Gestural Communication
c)
• (c) Oral Communication
d)
• (d) Non-Verbal Communication
16.
Which of the following is an example of informal communication?
a)
• (a) Memos
b)
• (b) Grapevine
c)
• (c) Reports
d)
• (d) Instruction Cards
17.
In the context of nonverbal communication, what does "haptics" refer to?
a)
• (a) The use of time
b)
• (b) The use of touch
c)
• (c) The use of space
d)
• (d) The use of artifacts
18.
What does kinesics mean?
a)
• (a) The study of the role of body movements
b)
• (b) The study of the use of time
c)
• (c) The study of the use of space
d)
• (d) The study of outward appearance
19.
Which of the following is NOT a characteristic of technical communication?
a)
• (a) Related to the professional arena
b)
• (b) Simple and straightforward
c)
• (c) Elegant and poetic
d)
• (d) Specific audience and purpose
20.
Which type of grapevine chain involves communicating randomly with others?
a)
• (a) Single Strand Chain
b)
• (b) Gossip Network
c)
• (c) Probability Chain
d)
• (d) Cluster Chain
21.
What is the distance range in intimate proxemics?
a)
• (a) 18 inches to 4 feet
b)
• (b) 4 feet to 12 feet
c)
• (c) Physical contact to 18 inches
d)
• (d) 12 feet to the range of eyesight and hearing
22.
What is the primary purpose of communication in an organization?
a)
A) To entertain
b)
B) To inform, instruct, persuade, inspire, or educate
c)
C) To increase profits
d)
D) To avoid conflicts
23.
Which of the following is NOT a written communication channel?
a)
A) Memo
b)
B) Report
c)
C) Meeting
d)
D) E-mail
24.
What does 'paralanguage' refer to in communication?
a)
A) The study of grammar
b)
B) The way words are spoken, including voice and word stress
c)
C) The use of sign language
d)
D) The structure of written reports
25.
Which of the following is an example of an intrapersonal barrier to effective communication?
a)
A) Noise in the environment
b)
B) Assumptions and perceptions
c)
C) Language differences
d)
D) Poor internet connectivity
26.
What is the 'code' in the communication process?
a)
A) The message's language or symbols used to convey meaning
b)
B) The feedback from the receiver
c)
C) The channel used for communication
d)
D) The sender of the message
27.
Which of the following is NOT one of the 7 C’s of effective communication?
a)
A) Completeness
b)
B) Courtesy
c)
C) Complexity
d)
D) Clarity
28.
What is a common result of a mismatch between verbal and nonverbal communication?
a)
A) Enhanced understanding
b)
B) Misunderstandings and unfavorable effects
c)
C) Increased productivity
d)
D) Faster communication
29.
Decoding is the process of:
a)
a) Sending a message
b)
b) Comprehending the meaning of the message
c)
c) Encoding a message
d)
d) Ignoring the message
30.
Feedback confirms:
a)
a) The sender's understanding
b)
b) The receipt of the message by the receiver
c)
c) The sender's authority
d)
d) The receiver's agreement
31.
In a classroom lecture, noise can be:
a)
a) Only loud music
b)
b) Only microphone issues
c)
c) Loud music, microphone issues, or power failure
d)
d) Only student questions
32.
In a classroom lecture, the purpose of communication is to:
a)
a) Entertain
b)
b) Instruct and inform
c)
c) Confuse
d)
d) Argue
33.
A classroom lecture is an example of:
a)
a) External communication
b)
b) Internal communication
c)
c) Public communication
d)
d) Mass communication
34.
Writing a user manual is an example of:
a)
a) General communication
b)
b) Technical communication
c)
c) Interpersonal communication
d)
d) Intrapersonal communication
35.
Writing a letter of complaint is an example of:
a)
a) Friendly communication
b)
b) Technical communication
c)
c) Aggressive communication
d)
d) Passive communication
36.
Ensuring staff training is up to date and writing a monthly progress report is an example of:
a)
a) Negligence
b)
b) Effective management and technical communication
c)
c) Micromanagement
d)
d) Inefficiency
37.
Writing fliers and brochures to market a business is an example of:
a)
a) Wasting resources
b)
b) Effective marketing and technical communication
c)
c) Unnecessary advertising
d)
d) Deceptive practices
38.
Writing a resume and application letter is an example of:
a)
a) Unnecessary formality
b)
b) Essential job-seeking and technical communication
c)
c) Overconfidence
d)
d) Academic exercise
39.
Creating a corporate website with online help screens is an example of:
a)
a) Extravagance
b)
b) Modern communication and technical communication
c)
c) Unnecessary technology
d)
d) Confusing customers
40.
Which of the following is NOT a salient feature of technical communication?
a)
a) Accuracy
b)
b) Clarity
c)
c) Subjectivity
d)
d) Conciseness
41.
Technical communication emphasizes:
a)
a) Ambiguity
b)
b) Precision
c)
c) Vagueness
d)
d) Emotional appeal
42.
An effective technical document should be:
a)
a) Lengthy and complex
b)
b) Clear and concise
c)
c) Vague and general
d)
d) Full of jargon
43.
The audience in technical communication is typically:
a)
a) A general audience
b)
b) A specific audience with specific needs
c)
c) The writer themselves
d)
d) No one in particular
44.
Ethical considerations in technical communication involve:
a)
a) Exaggerating claims
b)
b) Misleading information
c)
c) Honesty and accuracy
d)
d) Omitting relevant data
45.
The primary goal of technical communication is to:
a)
a) Entertain the audience
b)
b) Inform and persuade the audience effectively
c)
c) Confuse the audience
d)
d) Express personal opinions
46.
A poem is an example of technical communication.
a)
True
b)
False
47.
A child's first language is typically the language taught at school.
a)
True
b)
False
48.
The key concept in communication is that everyone should be treated the same.
a)
True
b)
False
49.
Communication can only be one-way or two-way.
a)
True
b)
False
50.
Encoding is the process by which the sender translates thoughts into symbols.
a)
True
b)
False
51.
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