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Worksheets

CH 1 game

Total questions: 60

Worksheet time: 34mins

Name
Class
Date
1.

Which of the following is not a typical responsibility of a medical assistant?

a)

Administering medications under supervision

b)


Diagnosing patient illnesses

c)


Scheduling appointments

d)


Performing EKGs

2.

What characteristic is essential for a medical assistant to maintain professionalism?

a)


Sharing patient information freely

b)

Gossiping with coworkers

c)


Arguing with patients

d)


Dependability and integrity

3.

The term “scope of practice” refers to:

a)


The salary range for medical assistants

b)


The number of hours a medical assistant works

c)

The tasks a medical assistant is legally allowed to perform

d)

The level of education a medical assistant has completed

4.

Which organization offers certification for medical assistants?

a)

American Nurses Association (ANA)

b)


American Association of Medical Assistants (AAMA)

c)


National Board of Physicians (NBP)

d)


Red Cross

5.

One key function of the healthcare team is:

a)


Avoiding collaboration

b)


Delegating only administrative tasks

c)


Delivering patient-centered care

d)

Competing for promotions

6.

Which of the following best describes clinical duties of a medical assistant?

a)

Answering phones and greeting patients

b)


Verifying insurance

c)


Taking patient vital signs

d)

Filing patient charts

7.

Which of the following is an example of administrative duty of a medical assistant?

a)

Giving injections

b)


Completing medical billing and coding

c)


Performing a urinalysis

d)


Applying sterile dressings

8.

Which of these best defines professionalism in healthcare?

a)


Performing only the tasks you enjoy

b)


Being friends with all patients

c)


Being respectful, responsible, and ethical

d)

Wearing expensive clothes to impress patients

9.

What does it mean when a medical assistant practices professionalism as a team member?

a)

A. Inflexibility in tasks

b)


Poor communication skills

c)

Ignoring regulations when convenient

d)


Empathy and integrity

10.

Which of the following best describes continuing education for medical assistants?

a)

Learning new skills only when changing jobs

b)


Periodic courses, workshops, and updates after formal education to maintain

c)


Only reading textbooks on one’s own time

d)

Training only during formal school programs

11.
  • Which of the following statements about scope of practice is true?

a)

Medical assistants may perform only those tasks that they are trained for, as permitted by state laws.

b)

All states in the U.S. allow medical assistants to administer medications independently.

c)

Medical assistants can perform surgeries under supervision.

d)


Scope of practice is the same regardless of where the medical assistant works.

12.

What is the role of credentialing for medical assistants?

a)

It is only for administrative assistants, not clinical tasks.

b)

It allows the MA to work anywhere without any regulation.

c)

It guarantees a specific salary.

d)


identifies that the MA has met certain educational or certification standards.

13.

What is standards of practice for medical assistants?

a)

Laws passed by Congress that apply only to MAs

b)


Unwritten expectations that change daily

c)


Only relevant for doctors, not assistants

d)


Norms and protocols established by professional organizations and licensing or accrediting bodies

14.

What is one reason why it is important for medical assistants to understand the roles of other healthcare team members?

a)


To foster effective collaboration and ensure coordinated patient care

b)

So they can report others to the manager

c)

So they can take over those roles when needed

d)


To avoid working as a team and stay independent

15.

What is the main difference between certification and registration for medical assistants?

a)


Registration always pays more than certification

b)


Certification typically involves passing an exam, while registration may simply involve being listed with a governing body

c)

Certification is only for doctors, registration is for assistants

d)

There is no difference; the terms mean exactly the same thing

16.
1. When setting priorities, they should be planned around...
a)

A. The time scheduled by the nurse

b)

B. The person's needs

c)

C. Doing the easiest tasks first, and waiting to do the hardest tasks last

d)

D. Your break and lunch time

17.
2. Looking at things from another person's point of view is called...
a)
A. Cooperation
b)
B. Sympathy
c)
C. Empathy
d)
D. Dedication
18.
3. Following laws, being ethical, having good work ethics, and having the skills to do your work is known as...
a)
A. Professionalism
b)
B. Teamwork
c)
C. Dependability
d)
D. Consideration
19.
11. When providing care,
a)
A. Always do everything that your patients ask you to do
b)
B. Complete procedures that are safely within your scope of practice
c)
C. Complete only procedures that you have time to do
d)
D. Assist only the patients that you are assigned to care for that shift
20.
12. Which of the following describes honesty as a medical assistant?
a)
A. Reporting gossip that you have heard
b)
B. Documenting tasks that your coworker completed for you
c)
C. Reporting errors in care
d)
D. Helping yourself to uneaten food that a patient left in the exam room
21.
13. Large rings, and bracelets can be dangerous because:
a)
A. They can scratch patients and residents
b)
B. They can damage equipment
c)
C. They are full of harmful bacteria
d)
D. Patient can pull them off
22.
15. To look professional at work, you should:
a)
A. Wear dressy outfits and heels daily
b)
B. Keep your nails perfectly manicured
c)
C. Wear abundant cosmetics and heavy perfumes
d)
D. Follow the facility's dress code
23.
17. The medical assistant may share patient health information with:
a)
A. Any doctor in the office
b)
B. The patient's family members
c)
C. The staff who work directly with the patient
d)
D. A volunteer at the facility
24.
24. You can refuse a delegated task if:
a)
A. You are busy
b)
B. You do not like performing that task
c)
C. The task is outside your scope of practice
d)
D. You are about to go on your lunch break
25.
33. Showing and having concern for a person is:
a)
A. Caring
b)
B. Enthusiasm
c)
C. Respect
d)
D. Empathy
26.

What is one of the roles of a Medical Assistant?

a)

Diagnosing patients

b)

Patient navigator

c)

Prescribing medication

d)

Performing surgeries

27.

Who gives Medical Assistants the authority to perform their tasks?

a)

The patient

b)

The healthcare provider

c)

The hospital administrator

d)

The insurance company

28.

The roles, responsibilities and procedures that are within the knowledge, training and legal definition of a profession is called

a)

Professionalism

b)

Scope of practice

c)

Commissioning

d)

Delegation

29.

Which member of the healthcare team is licensed by a state board of medicine?

a)

RN

b)

Physician Assistant

c)

LPN/LVN

d)

Phlebotomy Technician

30.

The following are grooming and appearance recommendations for working in healthcare except

a)

Bathe/shower and use deodorant

b)

Avoid use of perfume, body spray and scented lotion

c)

Long, artificial nails are acceptable

d)

Wear clean, appropriate clothing with your ID badge visible at/above mid-chest level

31.

The following are administrative tasks that a Medical Assistant may conduct except

a)

Manage patient records

b)

Schedule appointments

c)

Check vital signs

d)

Register patients

32.

Professionalism in healthcare requires the following from a person

a)

Integritry

b)

Honesty

c)

Dependability

d)

Empathy

e)

All of the above

33.

Additional certifications may be sought in the following areas for medical assistants

a)

Phlebotomy

b)

EKG

c)

Billing and Coding

d)

All of the Above

34.

The main goal of the medical assistant is to

a)

teach other medical assistants.

b)

earn credentials to respond to ads for an electrocardiography (ECG) technician.

c)

assist the physician in providing patient care.

d)

function as a phlebotomist.

35.

A medical assistant must be able to

a)

obtain vital signs, collect specimens, administer medication, and run basic laboratory tests.

b)

provide billing and collections expertise.

c)

serve as a medical laboratory assistant.

d)

work as an office manager, a medical record manager, and a hospital ward clerk.

36.

When working in an environment or with patients who are culturally different, a medical assistant should

a)

separate personal beliefs from the work being performed.

b)

explain to patients why his or her beliefs are better.

c)

avoid working with people from other cultures so that no one is offended.

d)

tell the physician or office manager what they can do and cannot do in the office relative to your personal beliefs.

37.

Who is the doctor who works with the brain?

a)

cardiologist

b)

dentist

c)

neurologist

d)

pediatrician

38.

What do cardiologists treat?

a)

Foot

b)

Heart

c)

Brain

d)

Bones

39.

What is the focus of a Nurse Practitioner (NP)?

a)

Diagnose illness and provide treatment

b)

Use the whole body approach

c)

Focus on health management and disease prevention

d)

Practice medicine under the direction of a licensed physician

40.

Under whose supervision does a Physician’s Assistant (PA) practice medicine?

a)

Medical Doctor (MD)

b)

Doctor of Osteopathy (DO)

c)

Nurse Practitioner (NP)

d)

Licensed physician

41.

What does OT stand for in the context of allied health professionals?

a)

Occupational Therapist

b)

Occupational Technician

c)

Operational Therapist

d)

Operational Technician

42.

Which of the following tasks is typically outside the scope of practice for a Medical Assistant?

a)

Taking patient vitals

b)

Administering injections

c)

Prescribing medications

d)

Assisting with minor surgical procedures

43.

What is the process by which a recognized credentialing agency or professional organization determines that an individual has met the required education and/or experience criteria?

a)

Licensing

b)

Certification

c)

Accreditation

d)

Endorsement

44.

Which organization provides the CMA (Certified Medical Assistant) certification?

a)

American Medical Technologists

b)

American Association of Medical Assistants

c)

American Medical Association

d)

Association of Medical Technologists

45.

What certification is offered by the American Medical Technologists (AMT)?

a)

CMA (Certified Medical Assistant)

b)

RMA (Registered Medical Assistant)

c)

CMT (Certified Medical Technologist)

d)

RMT (Registered Medical Technologist)

46.

Which organization provides the NCMA (National Certified Medical Assistant) certification?

a)

National Healthcareer Association

b)

National Center for Competency Testing

c)

National Medical Association

d)

National Certification Board

47.

What does the abbreviation NHA stand for?

a)

National Healthcareer Association

b)

National Health Administration

c)

National Health Association

d)

National Healthcare Accreditation

48.

What credential does the American Association of Medical Assistants (AAMA) offer?

a)

CMA (AAMA)

b)

RN (Registered Nurse)

c)

MD (Doctor of Medicine)

d)

PA (Physician Assistant)

49.

The majority medical assistants work in which type of environment?

a)

surgical

b)

insurance company

c)

ambulatory care

d)

laboratory

50.

What is the primary role of a medical assistant (MA)?

a)

Prescribing medication

b)

Performing surgeries

c)

Supporting providers with administrative and clinical tasks

d)

Diagnosing patients

51.

Which of the following is an example of a soft skill?

a)

Drawing blood

b)

Time management

c)

Performing ECGs

d)

Coding insurance claims

52.

What is the key regulatory term that defines the level of care a typical provider would deliver in similar conditions?

a)

Chain of command

b)

Certification

c)

Standard of Care

d)

Soft skill

53.

Which organization accredits medical assisting programs to ensure quality education?

a)

CAAHEP

b)

DEA

c)

HIPAA

d)

OSHA

54.

What is a common role of a medical assistant in a specialty practice like dermatology?

a)

Dispensing controlled substances

b)

Supervising physicians

c)

Prescribing topical medications

d)

Assisting with procedures specific to that specialty

55.

What does the term “credentialing” refer to?

a)

Documenting patient symptoms

b)

Verifying qualifications and education

c)

Billing insurance

d)

Scheduling appointments

56.

Which of the following professionals would an MA most likely assist with imaging and patient prep?

a)

Radiologic technologist

b)

Health information technician

c)

Dentist

d)

Physical therapist

57.

What is one reason why certification matters for medical assistants?

a)

Required for all receptionist jobs

b)

Allows MAs to write prescriptions

c)

May expand legal scope and employability

d)

Replaces a college degree

58.

Which professional works primarily with medications and medication counseling?

a)

EKG technician

b)

Physical therapist

c)

Pharmacist

d)

Radiologic tech

59.

What is a key behavior that reflects integrity in a medical assistant?

a)

Being the loudest voice in team meetings

b)

Admitting mistakes and correcting them

c)

Sharing patient info with family for support

d)

Completing tasks only when supervised

60.

Which organization provides the CCMA (Certified Clinical Medical Assistant) credential you will be taking?American

a)

American Medical Technologists (AMT)

b)

American Association of Medical Assistants (AAMA)

c)

National Center for Competency Testing (NCCT)

d)

National Healthcareer Association (NHA)