Font size
WorksheetsUnit 1 Quizizz
Total questions: 30
Worksheet time: 31mins
Which of the following is considered the most important skill in the workplace?
Effective communication
Knowledge of technology
Certifications or Licensures
Leadership strategies
Which of the following defines employability?
A specific style of behavior in the workplace
Positive work behaviors and personal qualities which make individuals more likely to gain employment and succeed in their chosen career
Arriving at work on-time and successfully completing the tasks assigned
Recognizing the questions which relate to goals, purpose and needs
Which of the following defines teamwork?
solve problems creatively and identify mistakes with efficiency
ability to motivate people to accomplish a better result for an organization
standards which direct the way individuals interact with others
working effectively and efficiently with others
Match the following types of communication.
Verbal Communication
Sharing of information through speech
Non-Verbal Communication
Transfer of information in addition to words spoken
Written Communication
Transfer of information through written words
Which of the following is an example of appropriate attire in education careers?
Ability to plan and execute control over the amount of time spent on specific activities to effectively accomplish goals in a timely manner
time management
dependability
professionalism
critical thinking
Why is active listening important in the workplace?
It isn't important; you should focus on what you will say next.
You should only listen to the parts that interest you.
Listening to others is only important for managers.
It helps you understand instructions and respond appropriately.
In the workplace, if you need to communicate something important to a colleague, what is the most professional way to do it?
Send a text message with lots of emojis and slang
Call them or talk in person using clear and professional language
Use a social media platform to send a casual message
Avoid communicating and hope they figure it out on their own
Why is it important to be polite and professional on the phone at work?
It's not important
To create a positive impression and effectively communicate
Being polite is only necessary in person
Professionalism on the phone doesn't matter
What is an example of good customer service?
Ignoring customer's questions
Being rude to customers
Quickly and politely addressing customer's needs
Making customers wait for a long time
What is an important skill to have when working in a team?
Ignoring others' ideas
Only doing what you want to do
Listening to and respecting different opinions
Avoiding collaboration
Why is it important to dress appropriately for your job?
Lack of work It doesn't matter how you dress as long as you are comfortable.
Dressing appropriately shows respect for the job and helps to make a good impression.
You should only dress well on special occasions.
Dressing well is only important for interviews.
Which of the following is an example of creativity?
Comparing product prices
Following instructions exactly
Designing a unique brochure
Arriving early to work
Which of the following is a sign of a strong work ethic?
Leaving early without permission
Taking frequent breaks
Completing tasks without being reminded
Asking others to do your work
Which of the following is an example of a positive attitude?
Complaining about tasks
Smiling and staying optimistic during challenges
Refusing to help teammates
Ignoring instructions
You are designing a brochure for a school fundraiser. What skill are you using?
Customer service
Responsibility
Creativity
Time management
You are asked to lead a team for a school event. What does this opportunity demonstrate?
Leadership
Reliability
Customer service
Adaptability
You are scheduled to work at 8:00 AM but you arrive at 8:15. What does this show?
Strong initiative
Poor reliability
Good time management
Positive attitude
A coworker from a different background shares a new idea. What is the best response?
Avoid working with them in the future
Listen openly and show respect
Laugh and make a joke about it
Dismiss the idea because it is unfamiliar
You are asked to use a new programming application at work. What is the best way to demonstrate digital literacy?
Refuse to use it because it is confusing
Continue using paper schedules instead
Learn how to use the application and ask questions if needed
Complain that the technology is too difficult
You feel overwhelmed with tasks. What is a good time management strategy?
Try to do everything at once without planning
Wait until someone helps you
Ignore the tasks and hope they go away
Make a to-do list and prioritize
What does professionalism include?
Arriving late and joking with clients about it
Using slang in emails
Dressing appropriately and showing respect
Ignoring feedback from supervisors
Which jobs would require you to have OSHA training?
Burger King
Six Flags
Kentucky Fried Chicken
Why is workplace safety important?
It's not important.
It keeps workers and customers safe.
Only managers need to worry about workplace safety.
The creation of OSHA provided this important right to workers:
The right to equal employment opportunities.
The right to privacy.
The right to pension benefits.
The right to a safe and healthful workplace.
Employers cannot punish employees by withholding what?
Snacks
Benefits
Wages
Promotions
It’s not critical for employers and employees to know and understand employment law.
True
False
If accidents ever happen in the workplace, government agents are able to investigate the violations and can issue citations for non-compliance.
True
False
Equal Employment Opportunity should prevent people from discriminating, but that doesn’t mean it always happens.
True
False
What is FLSA?
“Fair Labor Standard Association”
“Fair Labor Standard Act”
“Fair Local Standard Act”
“Financial Labor Statement Act”
