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Communication and Soft Skills Quiz

Total questions: 14

Worksheet time: 7mins

Name
Class
Date
1.

What is the name for traits that are used to describe your approach to life, work, and relationships?

a)

Experience

b)

Communication

c)

Hard skills

d)

Soft skills

2.

Which of the following is an interview skill that indicates how you will interact with others?

a)

Timeliness

b)

Professional resume

c)

Active listening

d)

None of the above

3.

Which of the following is something that can affect a message in the process of communication?

a)

Facial expressions

b)

Distractions

c)

Cultural differences

d)

Tone of voice

e)

All of the above

4.

True or False: When communicating, it is important to know your audience and how they need to receive information.

a)

True

b)

False

5.

Fill in the blank: Aural communication involves _______ .

a)
Hearing
b)

Speaking

c)

Staying Silent

d)

None of these

6.

Which of the following is the proper term for a two-way process in which information is transferred from one person to the other?

a)

Communication

b)

Problem solving

c)

Teamwork

d)

Adaptability

7.

True or False: Verbal communication is the unspoken communication that happens in every face-to-face encounter.

a)

True

b)

False

8.

Fill in the blank: When composing written communication, it is important to write in the _______ voice.

a)
Active
b)

Silent

c)

Loud

d)

None of these

9.

Which of the following is an example of visual communication?

a)

Chart/graph

b)

Body language

c)

Active listening

d)

Posture

10.

True or False: Visual elements add value so more is always better when giving presentations.

a)

True

b)

False

11.

Which of the following is not a form of non-verbal communication?

a)

Eye Contact

b)

Tone of voice

c)

Gestures

d)

Posture

12.

True or False: Some of the top characteristics looked for in a new hire are soft skills.

a)

True

b)

False

13.

Which of the following are key ways in which you can communicate effectively?

a)

Give short answers like yes and no

b)

Listen carefully and ask for feedback

c)

Listen quietly and avoid eye contact

d)

Send text messages with abbreviations

14.

Which of the following can communicate to others information about you whether you intend it to or not?

a)

Appearance

b)

Posture

c)

Facial expressions

d)

Hand gestures

e)

All of the above