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Organizational Behaviour MCQs

Total questions: 113

Worksheet time: 57mins

Name
Class
Date
1.

Response of the organism or system to various stimuli or inputs, whether internal or external, conscious or subconscious, overt or covert, voluntary or involuntary is called:

a)

Organization

b)

Behaviour

c)

Resource

d)

Productivity

2.

Which of the following is not an organization?

a)

TATA Steels

b)

UNICEF

c)

Facebook Inc.

d)

Germany

3.

More output for less input or being able to provide optimal output for a given input is called:

a)

Effectiveness

b)

Productivity

c)

Efficiency

d)

Motivation

4.

The social expectation on an individual is called:

a)

Role

b)

Designation

c)

Job

d)

Task

5.

Which field can be called as the mother of Organizational behaviour?

a)

Anthropology

b)

Economics

c)

Industrial Psychology

d)

Law

6.

The scientific management movement was pioneered by:

a)

Walter Dill Scott

b)

Edward K Strong Jr.

c)

Hugo Munsterberg

d)

Frederick W Taylor

7.

The assembly line of production was first introduced by Henry Ford.

a)

True

b)

False

8.

The process of breaking down the entire job into specific tasks and see how each of these tasks are performed and how much time on an average a person will take to finish it is called:

a)

Time and Motion Study

b)

Workplace management

c)

Job Profile

d)

Productivity

9.

In an experiment, the group in which you make no changes is called the:

a)

Experimental Group

b)

Focus Group

c)

Control Group

d)

Target Group

10.

Hawthorne experiments were a set of experiments conducted to study the impact of assembly line on the health of the workers.

a)

True

b)

False

11.

Out of the following which one is a behaviour

a)

Thinking

b)

Sneezing

c)

Dreaming

d)

All of the above

12.

The major contribution of psychology in the world wars is in the area of

a)

War strategy

b)

Mass recruitment of soldiers

c)

Weapons training

d)

None of the above

13.

The major criticism on the Scientific Management Theory was

a)

Treating humans as machines

b)

Doing experiments on humans

c)

Complicated theory

d)

All of the above

14.

The first set of Hawthorne studies was conducted to understand

a)

The Effect of duration of work hours on employee performance

b)

The effect of lighting on employee performance

c)

The effect of ventilation on employee performance

d)

None of the above

15.

The key limitation with time and motion studies are:

a)

They are done under ideal conditions which cannot be generalized

b)

The methodology adopted is not valid

c)

It is unethical to conduct research on humans

d)

None of the above

16.

The process of giving meaning to sensory stimuli through organizing and interpreting is called:

a)

Sensation

b)

Perception

c)

Sublimation

d)

Organization

17.

Perception is highly objective.

a)

True

b)

False

18.

Which of the following is an internal factor that influences the principles of perceptual selection?

a)

Contrast

b)

Repetition

c)

Motion

d)

Habit

19.

According to Kelley’s theory of causal attribution, the extent to which other people behave in the same manner as the person we are judging is called:

a)

Consensus

b)

Consistency

c)

Distinctiveness

d)

Identity

20.

The tendency to attribute others’ actions to internal causes while largely ignoring external factors is called:

a)

Halo effect

b)

Team-Halo effect

c)

Fundamental attribution error

d)

Similar-to-me effect

21.

The word “Carpenter” immediately brings into memory the image of a male individual rather than a female individual. This is an example of a job stereotype.

a)

True

b)

False

22.

There are many women at the bottom and middle-level management roles but only a very few make it to the top. This is due to:

a)

Impression Management techniques

b)

Golem effect

c)

Pygmalion effect

d)

Glass-ceiling effect

23.

The process through which individuals attempt to determine the causes behind others’ behaviour is called attribution.

a)

True

b)

False

24.

All perceptions are subjective in nature

a)

True

b)

False

25.

Prior Learning plays an important role in perceptual selection

a)

True

b)

False

26.

The social perception does not involve integrating information collected

a)

True

b)

False

27.

According to the causal attribution theory, the extent to which other people behave in the same manner as the person we are judging is called:

a)

Consensus

b)

True

c)

False

28.

A belief that all members of specific groups share similar traits and are prone to behave the same way is called stereotyping

a)

True

b)

False

29.

The meaning of the Latin word Persona from which the word Personality arises is:

a)

Behaviour

b)

Mask

c)

Thought

d)

Person

30.

Many psychologists argue that one’s personality can be changed over a period of time because those qualities are formed because of social factors.

a)

True

b)

False

31.

According to Sigmund Freud’s psychoanalytic theory, the deepest level of consciousness is:

a)

Subconscious

b)

Conscious state

c)

Unconscious

d)

Awareness

32.

According to Sigmund Freud, reality principle is followed by:

a)

Id

b)

Super Ego

c)

Dream

d)

Ego

33.

In social learning theory, the withdrawal of something which somebody likes to strengthen a behaviour is called:

a)

Negative Reinforcement

b)

Positive Reinforcement

c)

Reward

d)

Punishment

34.

The main proponent of Self Theory was:

a)

Sigmund Freud

b)

Albert Bandura

c)

Carl Rogers

d)

B.F. Skinner

35.

In Johari’s Window model of self-awareness, the part of the self which is not known to ourselves, but others know is called:

a)

Open

b)

Blind

c)

Hidden

d)

Unknown

36.

Employees with high self-esteem are more ready to take responsibilities.

a)

True

b)

False

37.

People with _______ locus of control believe that others control their life and whatever happens in their life is because of outside factors.

a)

Internal

b)

External

38.

According to Big Five Personality Theory, people who like to experiment, try new things, and are less judgmental about people of other cultures are high on:

a)

Adjustment

b)

Agreeableness

c)

Conscientiousness

d)

Intellectual Openness

39.

According to psychology, personality has a strong influence on human behavior.

a)

True

b)

False

40.

Psychoanalytic theory believes in the role of learning in the development of personality.

a)

True

b)

False

41.

Employees with high self-esteem are very dominating over others.

a)

True

b)

False

42.

Personality styles can also be called personality types.

a)

True

b)

False

43.

Machiavellianistic individuals willingly manipulate others for their own benefit.

a)

True

b)

False

44.

A relatively permanent change in behaviour occurring as a result of experience is called:

a)

Thinking

b)

Sensation

c)

Learning

d)

Prejudice

45.

In Pavlov’s Dog experiment, the food presented which makes the dog salivate is:

a)

Unconditional stimulus

b)

Unconditional response

c)

Conditioned stimulus

d)

Conditioned response

46.

In Operant conditioning, the process through which the responses that are no longer reinforced tend to gradually diminish in strength is called:

a)

Positive reinforcement

b)

Negative Reinforcement

c)

Punishment

d)

Extinction

47.

After watching a Dance TV show, a kid starts to make dance moves. This is an example of:

a)

Operant conditioning

b)

Classical conditioning

c)

Observational learning

d)

Negative Reinforcement

48.

__________ are evaluative statements towards objects, people or events.

a)

Learning

b)

Attitudes

c)

Memory

d)

Personality

49.

Opinion is primarily _______ in nature.

a)

Affective

b)

Cognitive

c)

Behavioural

d)

Unconscious

50.

The intensity of an attitude or the magnitude/degree of its favorableness is called:

a)

Multiplexity

b)

Relation to need

c)

Centrality

d)

Valence

51.

When people do not provide honest answers to certain questions because they feel that it is not right to give those answers, it is called:

a)

Social Loafing

b)

Fatigue

c)

Social Desirability Effect

d)

Sampling

52.

Uncomfortable tension which comes from holding two conflicting thoughts in the mind at the same time is called Cognitive Dissonance.

a)

True

b)

False

53.

Providing more information can lead to change in attitude.

a)

True

b)

False

54.

Learning involves change in behavior.

a)

True

b)

False

55.

According to the operant conditioning theory, punishment is a form of negative reinforcement.

a)

True

b)

False

56.

Cognitive maps are the internal representation of the external world.

a)

True

b)

False

57.

Values are fewer in number than attitudes.

a)

True

b)

False

58.

The psychological effort involved in holding back one’s true emotions is called:

a)

Emotional dissonance

b)

Emotional labor

c)

Emotional Attachment

d)

Temperament

59.

When John failed his driving license test, he starts to remember how his friends used to tease him saying he was not a good driver. This is an example of:

a)

Work-family spillover effect

b)

Emotional dissonance

c)

Empathy

d)

Mood congruence effect

60.

__________ is a mild form of hate.

a)

Guilt

b)

Humiliation

c)

Resentment

d)

Shame

61.

Threat-based aggression can stem from both a real stimulus or a perceived stimulus.

a)

True

b)

False

62.

__________ is when you have a goal and you are moving towards that goal and you feel that something or someone is stopping you from reaching that goal.

a)

Threat-based aggression

b)

Instrumental aggression

c)

Irritable aggression

d)

Frustration-based aggression

63.

Fear of being rejected is one of the main reasons that make people non-assertive.

a)

True

b)

False

64.

The stress which happens because of positive incidences is called:

a)

Distress

b)

Eustress

c)

Hypo-stress

d)

Hyper work stress

65.

The feeling of completely tired and exhausted when you are stressed for a very long time accompanied by lack of meaning is called:

a)

Burnout

b)

Absenteeism

c)

Hypo stress

d)

Alarm-reaction

66.

What are the behavioural symptoms of stress?

a)

Low productivity

b)

Interpersonal conflicts

c)

Suicidal tendencies

d)

All of the above

67.

Feelings based on information external to themselves is called self-conscious emotions.

a)

True

b)

False

68.

Emotional labour is part of most service sector jobs.

a)

True

b)

False

69.

Using aggression as a tool to achieve something is called threat-based aggression.

a)

True

b)

False

70.

Stress can also result due to positive life experiences.

a)

True

b)

False

71.

Low levels of stimulation can also lead to stress.

a)

True

b)

False

72.

The need to be part of a group is categorized as:

a)

Achievement motive

b)

Affiliation motive

c)

Power motive

d)

Role conflict

73.

John had applied for several jobs after graduation. One day he received a job offer from Tata Motors and Mahindra Group, both of which he loved to work. The conflict Mr. John is facing in selecting one job is called:

a)

Role Conflict

b)

Approach-avoidance conflict

c)

Approach-approach conflict

d)

Avoidance-avoidance conflict

74.

Money is a form of extrinsic motivation.

a)

True

b)

False

75.

According to Maslow’s hierarchy of needs, the highest level of needs one can achieve is:

a)

Self-actualization

b)

Social Needs

c)

Esteem needs

d)

Safety needs

76.

According to Herzberg’s two-factor theory of motivation, pay and security provided by a job is a Motivator.

a)

True

b)

False

77.

In Alderfer’s ERG theory of motivation, R stands for:

a)

Reputation

b)

Regression

c)

Resilience

d)

Relatedness

78.

__________ means that employees feel that the organization treats its employees in a fair manner and a just way.

a)

Intra-personal conflict

b)

Self-esteem

c)

Power motive

d)

Organizational Justice Climate

79.

__________ is when you are moving towards a certain goal, but certain barriers are stopping you from achieving that goal.

a)

Goal conflict

b)

Role conflict

c)

Frustration

d)

Satisfaction

80.

___________ is the willingness of a person to put high levels of efforts to reach a goal.

a)

Emotions

b)

Motivation

c)

Frustration

d)

Incentives

81.

One of the drawbacks of using money as a motivator is that it can reduce extra-role performance.

a)

True

b)

False

82.

Primary motives are physiological in nature.

a)

True

b)

False

83.

Employees are driven only by financial rewards.

a)

True

b)

False

84.

According to Herzberg’s theory working conditions fall under motivators.

a)

True

b)

False

85.

Sense of equity is a powerful motivator at workplace.

a)

True

b)

False

86.

Motivation theories which describe the factors which motivate employees are called as content theories.

a)

True

b)

False

87.

The degree of confidence we have on others in a relationship is called:

a)

Transactional contract

b)

Relational contract

c)

Trust

d)

Norms

88.

The kind of psychological contract that focuses on long-term interaction and a widely defined relationship is called relational contract.

a)

True

b)

False

89.

The type of trust that is established based on the credibility of a person, for e.g., trusting the doctor:

a)

Trust based on familiarity

b)

Swift trust

c)

Trust based on similarity

d)

Trust based on social networks

90.

The characteristic of being respectful towards others is:

a)

Conscientiousness

b)

Sportsmanship

c)

Civic virtue

d)

Courtesy

91.

Treating the common resources responsibly is called civic virtue.

a)

True

b)

False

92.

__________ is helping without expecting anything in return.

a)

Altruism

b)

Competition

c)

Cooperation

d)

Conscientiousness

93.

When each party involved in a task tries to maximize its own gains, often at the expense of others, it is called:

a)

Cooperation

b)

Interdependency

c)

Competition

d)

None of the above

94.

People who focus on maximizing the joint outcomes of everyone involved are called:

a)

Competitors

b)

Cooperators

c)

Individualists

d)

Equalizers

95.

Which conflict handling style is best for both the parties involved?

a)

Competing

b)

Avoiding

c)

Accommodating

d)

Collaborating

96.

Disagreements on strategy and sharing of responsibility and resources is called:

a)

Relational conflict

b)

Task conflict

c)

Process conflict

d)

Avoiding

97.

The type of trust that is established based on the credibility of a person, for e.g. trusting the doctor:

a)

Trust based on familiarity

b)

Swift trust

c)

Trust based on similarity

d)

Trust based on social networks

98.

The characteristic of being kind and respectful towards others is:

a)

Conscientiousness

b)

Sportsmanship

c)

Civic virtue

d)

Courtesy

99.

People who focus on minimizing the difference in comparison to others are:

a)

Individualists

b)

Cooperators

c)

Equalizers

d)

Competitors

100.

Conflicts arising out of disagreement on strategy and sharing of responsibilities and resources are called process conflicts.

a)

True

b)

False

101.

To empathize means trying to understand the problem from the other person’s point of view.

a)

True

b)

False

102.

In communication, the process of converting a message into symbols is called:

a)

Message

b)

Channel

c)

Decoding

d)

Encoding

103.

Any disturbance that interferes with the transmission, receipt or feedback of a message is called noise.

a)

True

b)

False

104.

The communication style that is supportive and avoids change and confrontation is called:

a)

Animated communication style

b)

Driver communication style

c)

Amiable communication style

d)

Analytical communication style

105.

Which of the following is NOT a non-verbal mode of communication?

a)

Facial expressions

b)

Pupil dilation

c)

Gestures

d)

None of the above

106.

The study of spatial inter-relationships is called:

a)

Kinesics

b)

Proxemics

c)

Silence

d)

Symbols

107.

Maintaining and distributing minutes of the meeting is helpful in reducing miscommunication in team meetings.

a)

True

b)

False

108.

When parts of some information are shared with the group members whereas other pieces of information are unshared, it gives rise to:

a)

Hidden profile paradigm

b)

Awareness

c)

Trust building

d)

Minimizing status difference

109.

In information sharing scenario, the case that has to be avoided to reduce decision making problems is:

a)

Fully shared case

b)

Non-overlapping case

c)

Distributed partial overlap

d)

All of the above

110.

Most eastern cultures are comfortable with silence between conversations.

a)

True

b)

False

111.

The level of openness which exists in an organization which gives a certain level of comfort to its members is called:

a)

Common information effect

b)

Hidden profile paradigm

c)

Communication climate

d)

Paralinguistic communication

112.

What is the minimum number of individuals required for a communication to take place?

a)

One

b)

Two

c)

Three

d)

More than three

113.

Which of the following is a way to handle hidden profile paradigm?

a)

Minimize status difference

b)

Suspending initial judgement

c)

Build trust

d)

All of the above