WorksheetsOrganizational Behaviour MCQs
Total questions: 113
Worksheet time: 57mins
Response of the organism or system to various stimuli or inputs, whether internal or external, conscious or subconscious, overt or covert, voluntary or involuntary is called:
Organization
Behaviour
Resource
Productivity
Which of the following is not an organization?
TATA Steels
UNICEF
Facebook Inc.
Germany
More output for less input or being able to provide optimal output for a given input is called:
Effectiveness
Productivity
Efficiency
Motivation
The social expectation on an individual is called:
Role
Designation
Job
Task
Which field can be called as the mother of Organizational behaviour?
Anthropology
Economics
Industrial Psychology
Law
The scientific management movement was pioneered by:
Walter Dill Scott
Edward K Strong Jr.
Hugo Munsterberg
Frederick W Taylor
The assembly line of production was first introduced by Henry Ford.
True
False
The process of breaking down the entire job into specific tasks and see how each of these tasks are performed and how much time on an average a person will take to finish it is called:
Time and Motion Study
Workplace management
Job Profile
Productivity
In an experiment, the group in which you make no changes is called the:
Experimental Group
Focus Group
Control Group
Target Group
Hawthorne experiments were a set of experiments conducted to study the impact of assembly line on the health of the workers.
True
False
Out of the following which one is a behaviour
Thinking
Sneezing
Dreaming
All of the above
The major contribution of psychology in the world wars is in the area of
War strategy
Mass recruitment of soldiers
Weapons training
None of the above
The major criticism on the Scientific Management Theory was
Treating humans as machines
Doing experiments on humans
Complicated theory
All of the above
The first set of Hawthorne studies was conducted to understand
The Effect of duration of work hours on employee performance
The effect of lighting on employee performance
The effect of ventilation on employee performance
None of the above
The key limitation with time and motion studies are:
They are done under ideal conditions which cannot be generalized
The methodology adopted is not valid
It is unethical to conduct research on humans
None of the above
The process of giving meaning to sensory stimuli through organizing and interpreting is called:
Sensation
Perception
Sublimation
Organization
Perception is highly objective.
True
False
Which of the following is an internal factor that influences the principles of perceptual selection?
Contrast
Repetition
Motion
Habit
According to Kelley’s theory of causal attribution, the extent to which other people behave in the same manner as the person we are judging is called:
Consensus
Consistency
Distinctiveness
Identity
The tendency to attribute others’ actions to internal causes while largely ignoring external factors is called:
Halo effect
Team-Halo effect
Fundamental attribution error
Similar-to-me effect
The word “Carpenter” immediately brings into memory the image of a male individual rather than a female individual. This is an example of a job stereotype.
True
False
There are many women at the bottom and middle-level management roles but only a very few make it to the top. This is due to:
Impression Management techniques
Golem effect
Pygmalion effect
Glass-ceiling effect
The process through which individuals attempt to determine the causes behind others’ behaviour is called attribution.
True
False
All perceptions are subjective in nature
True
False
Prior Learning plays an important role in perceptual selection
True
False
The social perception does not involve integrating information collected
True
False
According to the causal attribution theory, the extent to which other people behave in the same manner as the person we are judging is called:
Consensus
True
False
A belief that all members of specific groups share similar traits and are prone to behave the same way is called stereotyping
True
False
The meaning of the Latin word Persona from which the word Personality arises is:
Behaviour
Mask
Thought
Person
Many psychologists argue that one’s personality can be changed over a period of time because those qualities are formed because of social factors.
True
False
According to Sigmund Freud’s psychoanalytic theory, the deepest level of consciousness is:
Subconscious
Conscious state
Unconscious
Awareness
According to Sigmund Freud, reality principle is followed by:
Id
Super Ego
Dream
Ego
In social learning theory, the withdrawal of something which somebody likes to strengthen a behaviour is called:
Negative Reinforcement
Positive Reinforcement
Reward
Punishment
The main proponent of Self Theory was:
Sigmund Freud
Albert Bandura
Carl Rogers
B.F. Skinner
In Johari’s Window model of self-awareness, the part of the self which is not known to ourselves, but others know is called:
Open
Blind
Hidden
Unknown
Employees with high self-esteem are more ready to take responsibilities.
True
False
People with _______ locus of control believe that others control their life and whatever happens in their life is because of outside factors.
Internal
External
According to Big Five Personality Theory, people who like to experiment, try new things, and are less judgmental about people of other cultures are high on:
Adjustment
Agreeableness
Conscientiousness
Intellectual Openness
According to psychology, personality has a strong influence on human behavior.
True
False
Psychoanalytic theory believes in the role of learning in the development of personality.
True
False
Employees with high self-esteem are very dominating over others.
True
False
Personality styles can also be called personality types.
True
False
Machiavellianistic individuals willingly manipulate others for their own benefit.
True
False
A relatively permanent change in behaviour occurring as a result of experience is called:
Thinking
Sensation
Learning
Prejudice
In Pavlov’s Dog experiment, the food presented which makes the dog salivate is:
Unconditional stimulus
Unconditional response
Conditioned stimulus
Conditioned response
In Operant conditioning, the process through which the responses that are no longer reinforced tend to gradually diminish in strength is called:
Positive reinforcement
Negative Reinforcement
Punishment
Extinction
After watching a Dance TV show, a kid starts to make dance moves. This is an example of:
Operant conditioning
Classical conditioning
Observational learning
Negative Reinforcement
__________ are evaluative statements towards objects, people or events.
Learning
Attitudes
Memory
Personality
Opinion is primarily _______ in nature.
Affective
Cognitive
Behavioural
Unconscious
The intensity of an attitude or the magnitude/degree of its favorableness is called:
Multiplexity
Relation to need
Centrality
Valence
When people do not provide honest answers to certain questions because they feel that it is not right to give those answers, it is called:
Social Loafing
Fatigue
Social Desirability Effect
Sampling
Uncomfortable tension which comes from holding two conflicting thoughts in the mind at the same time is called Cognitive Dissonance.
True
False
Providing more information can lead to change in attitude.
True
False
Learning involves change in behavior.
True
False
According to the operant conditioning theory, punishment is a form of negative reinforcement.
True
False
Cognitive maps are the internal representation of the external world.
True
False
Values are fewer in number than attitudes.
True
False
The psychological effort involved in holding back one’s true emotions is called:
Emotional dissonance
Emotional labor
Emotional Attachment
Temperament
When John failed his driving license test, he starts to remember how his friends used to tease him saying he was not a good driver. This is an example of:
Work-family spillover effect
Emotional dissonance
Empathy
Mood congruence effect
__________ is a mild form of hate.
Guilt
Humiliation
Resentment
Shame
Threat-based aggression can stem from both a real stimulus or a perceived stimulus.
True
False
__________ is when you have a goal and you are moving towards that goal and you feel that something or someone is stopping you from reaching that goal.
Threat-based aggression
Instrumental aggression
Irritable aggression
Frustration-based aggression
Fear of being rejected is one of the main reasons that make people non-assertive.
True
False
The stress which happens because of positive incidences is called:
Distress
Eustress
Hypo-stress
Hyper work stress
The feeling of completely tired and exhausted when you are stressed for a very long time accompanied by lack of meaning is called:
Burnout
Absenteeism
Hypo stress
Alarm-reaction
What are the behavioural symptoms of stress?
Low productivity
Interpersonal conflicts
Suicidal tendencies
All of the above
Feelings based on information external to themselves is called self-conscious emotions.
True
False
Emotional labour is part of most service sector jobs.
True
False
Using aggression as a tool to achieve something is called threat-based aggression.
True
False
Stress can also result due to positive life experiences.
True
False
Low levels of stimulation can also lead to stress.
True
False
The need to be part of a group is categorized as:
Achievement motive
Affiliation motive
Power motive
Role conflict
John had applied for several jobs after graduation. One day he received a job offer from Tata Motors and Mahindra Group, both of which he loved to work. The conflict Mr. John is facing in selecting one job is called:
Role Conflict
Approach-avoidance conflict
Approach-approach conflict
Avoidance-avoidance conflict
Money is a form of extrinsic motivation.
True
False
According to Maslow’s hierarchy of needs, the highest level of needs one can achieve is:
Self-actualization
Social Needs
Esteem needs
Safety needs
According to Herzberg’s two-factor theory of motivation, pay and security provided by a job is a Motivator.
True
False
In Alderfer’s ERG theory of motivation, R stands for:
Reputation
Regression
Resilience
Relatedness
__________ means that employees feel that the organization treats its employees in a fair manner and a just way.
Intra-personal conflict
Self-esteem
Power motive
Organizational Justice Climate
__________ is when you are moving towards a certain goal, but certain barriers are stopping you from achieving that goal.
Goal conflict
Role conflict
Frustration
Satisfaction
___________ is the willingness of a person to put high levels of efforts to reach a goal.
Emotions
Motivation
Frustration
Incentives
One of the drawbacks of using money as a motivator is that it can reduce extra-role performance.
True
False
Primary motives are physiological in nature.
True
False
Employees are driven only by financial rewards.
True
False
According to Herzberg’s theory working conditions fall under motivators.
True
False
Sense of equity is a powerful motivator at workplace.
True
False
Motivation theories which describe the factors which motivate employees are called as content theories.
True
False
The degree of confidence we have on others in a relationship is called:
Transactional contract
Relational contract
Trust
Norms
The kind of psychological contract that focuses on long-term interaction and a widely defined relationship is called relational contract.
True
False
The type of trust that is established based on the credibility of a person, for e.g., trusting the doctor:
Trust based on familiarity
Swift trust
Trust based on similarity
Trust based on social networks
The characteristic of being respectful towards others is:
Conscientiousness
Sportsmanship
Civic virtue
Courtesy
Treating the common resources responsibly is called civic virtue.
True
False
__________ is helping without expecting anything in return.
Altruism
Competition
Cooperation
Conscientiousness
When each party involved in a task tries to maximize its own gains, often at the expense of others, it is called:
Cooperation
Interdependency
Competition
None of the above
People who focus on maximizing the joint outcomes of everyone involved are called:
Competitors
Cooperators
Individualists
Equalizers
Which conflict handling style is best for both the parties involved?
Competing
Avoiding
Accommodating
Collaborating
Disagreements on strategy and sharing of responsibility and resources is called:
Relational conflict
Task conflict
Process conflict
Avoiding
The type of trust that is established based on the credibility of a person, for e.g. trusting the doctor:
Trust based on familiarity
Swift trust
Trust based on similarity
Trust based on social networks
The characteristic of being kind and respectful towards others is:
Conscientiousness
Sportsmanship
Civic virtue
Courtesy
People who focus on minimizing the difference in comparison to others are:
Individualists
Cooperators
Equalizers
Competitors
Conflicts arising out of disagreement on strategy and sharing of responsibilities and resources are called process conflicts.
True
False
To empathize means trying to understand the problem from the other person’s point of view.
True
False
In communication, the process of converting a message into symbols is called:
Message
Channel
Decoding
Encoding
Any disturbance that interferes with the transmission, receipt or feedback of a message is called noise.
True
False
The communication style that is supportive and avoids change and confrontation is called:
Animated communication style
Driver communication style
Amiable communication style
Analytical communication style
Which of the following is NOT a non-verbal mode of communication?
Facial expressions
Pupil dilation
Gestures
None of the above
The study of spatial inter-relationships is called:
Kinesics
Proxemics
Silence
Symbols
Maintaining and distributing minutes of the meeting is helpful in reducing miscommunication in team meetings.
True
False
When parts of some information are shared with the group members whereas other pieces of information are unshared, it gives rise to:
Hidden profile paradigm
Awareness
Trust building
Minimizing status difference
In information sharing scenario, the case that has to be avoided to reduce decision making problems is:
Fully shared case
Non-overlapping case
Distributed partial overlap
All of the above
Most eastern cultures are comfortable with silence between conversations.
True
False
The level of openness which exists in an organization which gives a certain level of comfort to its members is called:
Common information effect
Hidden profile paradigm
Communication climate
Paralinguistic communication
What is the minimum number of individuals required for a communication to take place?
One
Two
Three
More than three
Which of the following is a way to handle hidden profile paradigm?
Minimize status difference
Suspending initial judgement
Build trust
All of the above
