Nhà phân tích an ninh mạng bảo vệ hệ thống khỏi tấn công mạng.

Nhà thiết kế giao diện tập trung vào trải nghiệm người dùng trên ứng dụng.

Do they test the network manually or rely on automation……………?

Our team has project updates.................to keep everyone aligned.

…………….he forgets to document code, which causes confusion during testing.

I........check emails first in the morning to make the plan for the whole day.

Read the passage and choose the correct answer to the question.

David works as a database administrator at a medical software company. Every morning, he logs into the system to check performance reports. He is responsible for designing databases that store important information, such as patient records and appointments. David also maintains databases by running regular updates and backups. From time to time, he works with software developers to test new features. If there is a problem with data access, David helps diagnose the problem quickly to avoid delays.

What does David do to prevent data issues from affecting company systems?

Read the passage and choose the correct answer to the question.

Amira is a helpdesk supervisor at a university IT department. She supervises a team of technical support people who assist staff and students. When someone has a problem with their computer, they contact Amira's team. She assigns the cases and checks that solutions are delivered on time. Amira often joins team calls to review performance and discuss common issues. Sometimes she trains new team members or writes short guides for solving simple problems.

How often does Amira evaluate her team's support work?

Read the passage and choose the correct answer to the question.

Amira is a helpdesk supervisor at a university IT department. She supervises a team of technical support people who assist staff and students. When someone has a problem with their computer, they contact Amira's team. She assigns the cases and checks that solutions are delivered on time. Amira often joins team calls to review performance and discuss common issues. Sometimes she trains new team members or writes short guides for solving simple problems.

What does Amira do to make sure users receive good support?

Read the passage and choose the correct answer to the question.

Anna works as an IT support technician in a busy office. She usually arrives at 8:00 a.m. and starts her day by checking support tickets. She normally handles hardware problems, but sometimes deals with software issues. Occasionally, she receives urgent calls from sales staff who are having problems during a client meeting. From time to time, Anna leads short training sessions to help employees learn new tools. She rarely visits other departments unless the issue requires her to be there physically.

What kind of problems does Anna mostly handle?

Read the passage and choose the correct answer to the question.

David works as a database administrator at a medical software company. Every morning, he logs into the system to check performance reports. He is responsible for designing databases that store important information, such as patient records and appointments. David also maintains databases by running regular updates and backups. From time to time, he works with software developers to test new features. If there is a problem with data access, David helps diagnose the problem quickly to avoid delays.

Why is David's role important for the company's daily operations?

Read the passage. Decide if the statement is True or False based on the information from the text.

Hana works as a support technician at a small business. She looks after all the computers in the office and makes sure everything is working well. Each morning, she checks emails for reported issues. If someone's computer isn't working, she visits their desk to diagnose the problem. Hana also sets up new computers for new employees and installs software when needed. From time to time, she gives advice on how to avoid common tech problems.

Question 6: Hana installs new software and fixes broken computers when needed.

Sophie is a systems analyst at a company that builds software for businesses. When clients need a new system, Sophie visits them to understand their needs. She writes specifications for the software so the developers can build exactly what the client wants. Sophie often attends meetings with both the client and the software team. Sometimes she tests new software features to see if they match the requirements. She plays an important role in connecting business needs with technical solutions.

Question 7: She writes software specifications so developers can build what clients need.

Amira is a helpdesk supervisor at a university IT department. She supervises a team of technical support people who assist staff and students. When someone has a problem with their computer, they contact Amira's team. She assigns the cases and checks that solutions are delivered on time. Amira often joins team calls to review performance and discuss common issues. Sometimes she trains new team members or writes short guides for solving simple problems.

Question 8: Amira directly solves most of the support orders herself.