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CPT10 Prelim Examination

Total questions: 100

Worksheet time: 1hrs 5mins

Name
Class
Date
1.

Which is the first step in troubleshooting a computer problem?

a)

Restart the PC

b)

Replace hardware

c)

Identify the problem

d)

Call technical support

2.

If a PC problem is consistent, it is most likely due to:

a)

Software

b)

Hardware

c)

Firmware

d)

Dust buildup

3.

Which Windows tool allows you to undo harmful system-wide changes?

a)

Disk Management

b)

System Restore

c)

Task Manager

d)

BIOS Setup

4.

What is the main advantage of SSDs over HDDs?

a)

Cheaper cost

b)

Higher durability and speed

c)

They use spinning platters

d)

Unlimited storage

5.

Which drive letter is typically assigned to the primary mass storage device in Windows?

a)

A:

b)

B:

c)

C:

d)

D:

6.

Which Windows utility is used to manage and partition disks?

a)

Event Viewer

b)

Disk Management

c)

Task Manager

d)

MSConfig

7.

Clicking or ticking noises in an HDD are usually signs of:

a)

Malware infection

b)

Software corruption

c)

Mechanical failure

d)

Loose cables

8.

Which command repairs both logical errors and scans for bad sectors?

a)

chkdsk /f

b)

chkdsk /r

c)

sfc /scannow

d)

bootrec /fixmbr

9.

A BSOD error code "0x0000007A - KERNEL_DATA_INPAGE_ERROR" usually points to:

a)

Power supply issue

b)

Disk drive problem

c)

Graphics card issue

d)

Memory overheating

10.

The "brain" of the computer is the:

a)

GPU

b)

CPU

c)

RAM

d)

ROM

11.

A screen with random flickering is most likely due to:

a)

Malware infection

b)

Faulty graphics card or cable

c)

Insufficient RAM

d)

Improper shutdown

12.

Which component supplies power to the internal hardware of a PC?

a)

CPU

b)

Power Supply Unit

c)

RAM

d)

Motherboard

13.

A common cause of a "Program Not Responding" error is:

a)

Insufficient cooling

b)

Outdated antivirus

c)

Overloaded memory

d)

Incorrect partitioning

14.

Which Windows tool is used to manage startup applications?

a)

Disk Cleanup

b)

Task Manager

c)

MSConfig

d)

Event Viewer

15.

If a PC restarts instead of shutting down, the likely cause is:

a)

Virus infection

b)

Windows Fast Startup enabled

c)

Failing hard drive

d)

Weak power supply

16.

Which phase of startup checks hardware using POST?

a)

Power On

b)

Startup Options

c)

POST

d)

Sign-In

17.

Which type of storage is volatile and requires constant power?

a)

HDD

b)

SSD

c)

RAM

d)

Optical Drive

18.

Which command is used to scan and fix corrupted Windows files?

a)

chkdsk /f

b)

bootrec /fixboot

c)

sfc /scannow

d)

defrag

19.

Which component is responsible for rendering graphics on the screen?

a)

CPU

b)

RAM

c)

Motherboard

d)

GPU

20.

Which tool helps disable unnecessary startup programs in Windows?

a)

Event Viewer

b)

Task Manager

c)

MSConfig

d)

System Restore

21.

The principle "check the obvious first" refers to:

a)

Buying new hardware

b)

Updating firmware

c)

Simple troubleshooting

d)

Formatting drives

22.

The primary boot device in most Windows PCs is:

a)

USB

b)

Optical Drive

c)

HDD/SSD

d)

Cloud

23.

A corrupted Master Boot Record (MBR) may result in:

a)

No sound

b)

Missing operating system

c)

Flickering display

d)

Low memory

24.

A system crash caused by faulty video drivers often shows up as:

a)

Dead pixels

b)

Screen flickering

c)

BSOD

d)

Boot error

25.

Which shutdown issue occurs when Windows updates are pending?

a)

Fast Startup

b)

Slow Shutdown

c)

No Shutdown

d)

Blue Screen

26.

Which step should you try first when a PC won't power on?

a)

Replace motherboard

b)

Replace PSU

c)

Check power supply and cables

d)

Format disk

27.

Optical drives are an example of:

a)

Input devices

b)

Fixed internal drives

c)

External removable drives

d)

Secondary storage

28.

Which tool provides a visual interface for managing drives and partitions?

a)

Diskpart

b)

Disk Management

c)

CHKDSK

d)

Event Viewer

29.

Which diagnostic tool shows system logs for crashes and errors?

a)

Task Manager

b)

Event Viewer

c)

Disk Cleanup

d)

MSConfig

30.

The main circuit board connecting all PC components is the:

a)

RAM

b)

Motherboard

c)

GPU

d)

PSU

31.

Which component cools down the CPU?

a)

GPU

b)

Internal Fan

c)

Sound Card

d)

RAM

32.

A PC that keeps restarting instead of shutting down may need adjustment in:

a)

Disk Cleanup

b)

Fast Startup settings

c)

BIOS Setup

d)

Device Manager

33.

Which startup phase involves BIOS/UEFI setup access?

a)

POST

b)

Startup Options

c)

OS Initialization

d)

Shutdown

34.

Which device is used for long-term non-volatile storage?

a)

RAM

b)

SSD

c)

Cache

d)

Register

35.

"Click of death" refers to:

a)

Malware attack

b)

HDD mechanical failure

c)

PSU overheating

d)

Display driver crash

36.

Which component handles sound output from the PC?

a)

Sound Card

b)

GPU

c)

Motherboard

d)

CPU

37.

A program that constantly freezes may be caused by:

a)

Malware

b)

Insufficient RAM

c)

Conflicting software

d)

All of the above

38.

Which startup error indicates Windows cannot find the OS?

a)

Invalid Partition Table

b)

Keyboard not detected

c)

Low memory

d)

CMOS checksum error

39.

Which storage media is inserted into a card reader?

a)

Optical Disc

b)

Thumb Drive

c)

Media Card

d)

External HDD

40.

Which built-in Windows tool is used to optimize drive performance?

a)

Disk Cleanup

b)

Disk Optimizer (Defrag)

c)

Task Manager

d)

Event Viewer

41.

The process of identifying, diagnosing, and fixing computer problems.

4 lines
42.
The Windows utility that allows you to restore your system to a previous state.
4 lines
43.
The short-term storage that requires constant power to retain data.
4 lines
44.
The Windows tool used to reorganize fragmented files on a hard drive.
4 lines
45.
A free third-party tool that provides S.M.A.R.T. drive health status.
4 lines
46.
The built-in Windows tool that records logs of errors, warnings, and events.
4 lines
47.
The main circuit board that connects all PC components.
4 lines
48.
The component of the PC known as the “brain.”
4 lines
49.
The type of monitor technology that is the standard for modern displays.
4 lines
50.
The primary storage device in most Windows PCs, usually assigned drive C.
4 lines
51.
The startup process where the computer performs a hardware check.
4 lines
52.
A Windows utility used to scan and fix corrupted system files.
4 lines
53.
The type of drive with moving platters, slower but cheaper.
4 lines
54.
The component responsible for rendering images and videos.
4 lines
55.
The device that converts AC power to DC for PC components.
4 lines
56.
The software tool used to manage and disable startup applications.
4 lines
57.
A Windows tool that lets you end unresponsive tasks or check performance.
4 lines
58.
The keyboard shortcut to open Task Manager directly.
4 lines
59.
A problem where the screen shows small, permanently unlit dots.
4 lines
60.
A PC shutdown problem where the system takes a long time to turn off.
4 lines
61.
The type of storage that is non-volatile and retains data even without power.
4 lines
62.
A file system check and repair utility built into Windows.
4 lines
63.
The protective software that prevents and removes malware infections.
4 lines
64.
A preventive maintenance action that protects PCs from power surges.
4 lines
65.
A cooling component that prevents CPU overheating.
4 lines
66.
A storage device that connects via USB and is removable.
4 lines
67.
The error message displayed when Windows cannot locate the OS.
4 lines
68.
A utility that allows resizing, extending, or shrinking partitions.
4 lines
69.
The tool used to roll back changes and recover Windows after updates or corruption.
4 lines
70.
A hardware test or “beep code” heard when a system component fails at startup.
4 lines
71.
Restarting the PC is one of the most effective quick fixes for many problems.
a)
True
b)
False
72.
Firmware is as easy to replace as software applications.
a)
True
b)
False
73.
The principle “check the obvious first” means starting with simple fixes.
a)
True
b)
False
74.
Cloud storage is considered a physical storage device.
a)
True
b)
False
75.
RAM is a type of long-term storage.
a)
True
b)
False
76.
It is always safe to remove USB drives without ejecting them.
a)
True
b)
False
77.
Defragmenting an SSD improves its speed and is recommended.
a)
True
b)
False
78.
Frequent file errors and disappearing data may indicate bad sectors.
a)
True
b)
False
79.
“Click of death” is an error message shown by Windows when files are missing.
a)
True
b)
False
80.
Overheating drives above 55°C can shorten their lifespan.
a)
True
b)
False
81.
Blue Screen of Death (BSOD) errors can be caused by faulty storage devices.
a)
True
b)
False
82.
CrystalDiskInfo is used to check drive health using S.M.A.R.T. data.
a)
True
b)
False
83.
The CPU is often referred to as the “brain” of the computer.
a)
True
b)
False
84.
RAM stores data permanently even when the PC is turned off.
a)
True
b)
False
85.
Printers are considered input devices.
a)
True
b)
False
86.
A GPU is responsible for rendering images and graphics.
a)
True
b)
False
87.
The motherboard connects and allows communication among all PC components.
a)
True
b)
False
88.
An internal fan helps prevent overheating of the CPU and GPU.
a)
True
b)
False
89.
MSConfig can be used to disable unnecessary startup applications.
a)
True
b)
False
90.
A common cause of “Program Not Responding” is overloaded memory.
a)
True
b)
False
91.
Windows Fast Startup can cause restart issues during shutdown.
a)
True
b)
False
92.
Malware infections cannot cause system crashes.
a)
True
b)
False
93.
Using Task Manager, you can end tasks and monitor CPU and memory usage.
a)
True
b)
False
94.
Frequent forced shutdowns can lead to disk errors.
a)
True
b)
False
95.
Safe shutdown habits include saving work and closing apps properly before turning off the PC.
a)
True
b)
False
96.
Disk Management allows you to view, format, and partition drives.
a)
True
b)
False
97.
POST is the process that checks hardware during startup.
a)
True
b)
False
98.
An invalid partition table error means Windows successfully loaded.
a)
True
b)
False
99.
The Event Viewer is used to check system logs and error details.
a)
True
b)
False
100.
Preventive maintenance reduces the chances of computer problems before they happen.
a)
True
b)
False

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