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Meeting 5 - Organizational Communication

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

According to the text, what do values refer to in the context of organizational communication?

a)

The number of employees in an organization

b)

The physical environment of the workplace

c)

The relative worth of qualities or objects

d)

The financial status of an organization

2.

What does 'value congruence' refer to?

a)

The difference between personal and organizational goals

b)

The diversity of opinions in an organization

c)

The alignment of individual and organizational values

d)

The financial benefits of shared values

3.

What is the significance of ethical communication as defined by Josina M. Makau?

a)

It emphasizes financial gain

b)

It promotes individual choices in obtaining accurate information

c)

It focuses solely on organizational efficiency

d)

It discourages open dialogue

4.

Which ethical theory evaluates actions based on the greatest good for the greatest number?

a)

Deontological Ethics

b)

Theory of Justice

c)

Utilitarian Theory

d)

Theory of Rights

5.

What does 'self-esteem' refer to in the context of work values?

a)

The financial status of the organization

b)

The recognition of one's contributions

c)

The ability to work independently

d)

The level of education of employees

6.

Which of the following is a destructive communication behavior mentioned in the text?

a)

Active listening

b)

Gossip

c)

Team collaboration

d)

Feedback

7.

What is the role of values in organizational communication according to the text?

a)

They have no impact on decision-making

b)

They are solely for employee evaluation

c)

They guide ethical behavior and decision-making

d)

They are only relevant in marketing

8.

What is one of the learning objectives for students in MSC 2105?

a)

To develop marketing strategies

b)

To explain how values affect communication

c)

To analyze financial reports

d)

To memorize communication theories

9.

Which of the following is NOT a dimension of work values identified by Roger Howe and others?

a)

Risk taking

b)

Cultural awareness

c)

Self-esteem

d)

Locus of control

10.

What is the primary ethical issue related to organizational communication mentioned in the text?

a)

Financial performance

b)

Market competition

c)

Employee satisfaction

d)

Privacy and voice

11.

Which of the following is a recommended tip for effective communication?

a)

Focusing solely on personal goals

b)

Avoiding feedback

c)

Listening actively

d)

Ignoring differences of opinion

12.

What is the importance of understanding individual values in an organization?

a)

They are irrelevant to organizational success

b)

They are only important for leadership roles

c)

They help in aligning personal and organizational goals

d)

They only affect marketing strategies

13.

What does the text suggest about the relationship between ethics and communication?

a)

Ethics only apply to external communication

b)

Communication is more important than ethics

c)

Ethics guide communication practices

d)

They are unrelated

14.

Which of the following best describes the concept of 'face-saving' in communication?

a)

Avoiding conflict

b)

Promoting transparency

c)

Fostering competition

d)

Encouraging open dialogue

15.

What is the significance of cultural context in organizational communication?

a)

It can lead to misunderstandings

b)

It is only relevant in marketing

c)

It simplifies communication

d)

It has no impact on communication