NEW
Font size
WorksheetsMidterm Examination in Housekeeping
Total questions: 80
Worksheet time: 27mins
A business with a building structure that provides comfort services like food and shelter to guests when they travel.
Hospital
Hotel
Shopping mall
Restaurants
Responsible in maintaining the cleanliness and of the guestrooms.
Property Admin. Section
Linen & Laundry Section
Public Area
Room Section
Maintains the cleanliness of the public area.
Property Admin. Section
Linen & Laundry Section
Public Area
Room Section
Provides linen and laundry supplies to the rooms and public areas.
Property Admin. Section
Linen & Laundry Section
Public Area
Room Section
Maintains the cleanliness and orderliness of the housekeeping storage areas.
Property Admin. Section
Linen & Laundry Section
Public Area
Room Section
Person responsible in ensuring cleanliness and orderliness of housekeeping storage.
Property Custodian
Linen & Laundry Attendant
Public Area Attendant
Room Attendant
Person responsible for sorting, counting, and issuing newly laundered linen and uniforms.
Property Custodian
Linen & Laundry Attendant
Public Area Attendant
Room Attendant.
Person responsible in maintaining the cleanliness of areas such as lobby and restaurants.
Property Custodian
Linen/ Laundry Attendant
Public Area Attendant
Room Attendant
Person responsible in maintaining the cleanliness and orderliness of guestrooms, corridors, and closets per floor level.
Property Admin. Attendant
Linen / Laundry Attendant
Public Area Attendant
Room Attendant
Head of the housekeeping department.
General Manager
Executive Housekeeper
General Housekeeper
Housekeeping Manager
The basic source of dirt.
Dust
Soil
Stain
Tarnish
A type of dirt when mixed with water and soil is:
Dust.
Soil
Stain
Tarnish
Dried up soil in any surface.
Dust
Soil
Stain
Tarnish
Discolorations carried by stains that were not removed for quite a long time.
Dust
Soil
Stain
Tarnish
Wiping with rag is an example of what type of cleaning element?
Time
Chemical Action
Mechanical Action
Temperature
Application of hot water to greasy spots uses what type of cleaning element?
Time
Chemical Action
Mechanical Action
Temperature
Type of cleaning required when an area has a foul odor.
Air Cleaning
Waste Segregation & Disposal
Wet & Dry surface cleaning
Washing
Type of cleaning needed when surfaces are with marks, stains, and mildews.
Air Cleaning
Waste Segregation & Disposal
Wet & Dry surface cleaning
Washing
Most effective type of cleaning needed for fabric materials such as bed and bath linens.
Air Cleaning
Waste Segregation & Disposal
Wet & Dry surface cleaning
Washing
Waste materials and garbage require what type of cleaning.
Air Cleaning
Waste Segregation & Disposal
Wet and Dry surface cleaning
Washing
What type of room status is done with regular cleaning?
Check Out
Occupied
Night Turn Down
DND
Room status condition which means that the room must be avoided because guests does not wish to be disturbed.
Check Out
Occupied
Night Turn Down
DND
Room status condition that must be serviced last.
Check out
Occupied
Night Turn Down
DND
Room status condition to be done from 6:00 pm onwards by the evening room attendant.
Check out
Occupied
Night Turn Down
DND
Room status condition which means that the room is not available for occupancy because a guest is currently occupying the room.
Check out
Occupied
Night Turn Down
DND
Type of cleaning done if the guest has requested servicing of his room.
Regular Cleaning
Turn Down Service
General Cleaning
Make up room.
Type of cleaning done if deep cleaning is needed to restore the room's beauty.
Regular Cleaning
Turn Down Service
General Cleaning
Make up Room
The first activity to be done by the housekeepers.
Check rooms
Received briefing
Equip service carts
Clean rooms
What does DND mean?
Do Not Disturb
Do Not Drop
Do Not Delay
Do Not Drink
Vacuuming is done in different areas when cleaning the guestroom. Which area does not require this process of cleaning.
Bedroom
Bathroom
Living area
Kitchen area
A comprehensive compilation of all the facilities and services being offered in the hotel which may include pens, stationery, and post cards, among others.
Compendium
Telephone Directory
Directory of hotel services
Room Service Menu
Is linen used to protect the mattress from stain.
Bed cover
Bed pad
Bed sheet
Pillowcase
A printed material which informs housekeeper that the guest doesn't wish to be disturbed.
Make up Sign
Fire Exit Sign
DND sign
Guest Survey Form
Linen used to protect the sheets from dust and adds beauty to the bed.
Bed cover
Bed pad
Bed sheet
Pillowcase
The quantity of cake soap to be provided per occupant of the guest room.
One
Two
Three
Four
Where guest items to be laundered can be placed.
Laundry bag
Laundry basket
Fruit basket
Plastic bag
Linen used to protect the guests from slipping in the bathroom floor.
Carpet
Wash cloth
Bathmat
Bath towel
Linen that acts as insulator to keep the body warm.
Bed cover
Bed pad
Bed sheet
Blanket
Bath linen with the size of 12" x 12".
Bath towel
Wash cloth
Hand towel
Bathmat
Used for covering hair during shower.
Hat
Umbrella
Towel
Shower cap.
It is used to stock a given number of linens, equipment and supplies to service an allotted number of rooms.
Maid's cart
Vacuum cleaner
Carpet sweeper
Hamper cart
Equipment used to pick up dirt in carpeted floors.
Tong
Vacuum cleaner
Carpet sweeper
Polisher
Supply used for dusting surfaces and drying up bathroom walls and floor tiles.
Brush
Cleaning cloth
Feather duster
Scouring pad
Equipment used in scrubbing and polishing hard surfaces.
Vacuum cleaner
Carpet sweeper
Extractor
Polisher
Cleaning brush used for hard-to-reach areas like ceiling to remove cobwebs.
Shoe brush
Toilet bowl brush
Cobweb brush
Hand brush
Equipment where soiled linens are placed.
Hamper cart
Garbage can
Maid's cart
Garbage bag
Used to clean mirrors and glasses to avoid stains and in removing excess water from surface to dry up fast.
Cloth
Squeegee
Brush
Sponge
Used to underline garbage cans / waste baskets to contain waste.
Garbage bag / liner
Plastic bag
Garbage can
Cloth
Eliminates foul odor and maintains an odor-free environment; it counteracts stale odor.
Degreaser
All-purpose cleaner
Deodorizer
Disinfectant
Used to destroy-carrying microorganisms.
Degreaser
All-purpose cleaner
Deodorizer
Disinfectant
You are a person whom others can ____________________.
Believe
Listen
Interfere
You do not let your private life __________________ with your work.
Listener
Sensitive
Depend On
You enjoy working with ________________.
Patience
Satisfaction
Temper
You are a good ______________.
Believer
Temper
Sensitive
You want to improve your ______________.
Temper
Patience
Satisfaction
You ___________________ you are doing an important work.
Interfere
Satisfy
Sense
You get _______________ from helping others.
Patience
Surprise
Sad
You show sympathy and __________________ with others.
Excited
Satisfaction
Annoyed
You always try to control your ________________.
Patience
Skills
Work
You are _________________ for the feelings and needs of others.
Kind
Anxious
Excited
Drive Thru Pavements
Public Area
Floor Area
Perimeter Area
Function Rooms
Public Area
Floor Area
Perimeter Area
Swimming Pool
Public Area
Floor Area
Perimeter Area
Guestrooms
Public Area
Floor Area
Perimeter Area
Health Club Facilities
Public Area
Floor Area
Perimeter Area
Walkways
Public Area
Floor Area
Perimeter Area
Housekeeping Pantry
Public Area
Floor Area
Perimeter Area
Parking Area
Public Area
Floor Area
Perimeter Area
Elevator Lobby
Public Area
Floor Area
Perimeter Area
Sidewalk
Public Area
Floor Area
Perimeter Area
Sufficient toiletries are in guest bathroom is under what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Drinking glasses in the guestrooms are covered is under what housekeeping standards?.
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Internet access is provided belongs what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Beds are properly made up belongs what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Furniture and equipment are regularly checked for damage belongs what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
The housekeeping area is regularly fumigated belongs what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Equipment is maintained is in safe working conditions belongs what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Floors are vacuumed belongs what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Regular checkup of equipment is observed belongs what housekeeping standards?
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
Rooms are free from undisposed garbage belongs what housekeeping standards?.
Housekeeping areas are clean.
Amenities are clean.
Facilities, appliances and furnishings are in good condition.
