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HR Training and Motivation

Total questions: 26

Worksheet time: 14mins

Name
Class
Date
1.

The human resource management (HRM) function in a business deals with any issue relating to the management of staff (employees).

a)

True

b)

False

2.

Pick 3 activities are that completed by the HR department

a)

Motivating and training staff

b)

Providing safe working conditions

c)

Recruiting and selecting employees

d)

Organising launch parties for new products

3.

How many stages does the recruitment process have?

a)

5

b)

6

c)

4

4.

What is the first stage of the recruitment process?

a)

Identify a job vacancy

b)

Carry out a job analysis

c)

Advertise the job

d)

Prepare a person specification

5.

What two main ways can a business motivate its staff?

a)

Financial Incentives

b)

Non-financial Incentives

c)

Pat on the back

d)

Give them a thumbs up for finishing a job

6.

Pick the benefits of keeping staff motivated

a)

Staff turnover is lower

b)

The quality of the product will be higher

c)

Better customer service is provided

d)

The reputation of the business is improved

7.
One disadvantage of the piece rate system of wages is that:
a)
workers have to fill in detailed time sheets
b)
high output is discouraged as workers will receive more pay
c)
quality may be a problem if workers work too fast
d)
little time is wasted by workers
8.

What two main ways can a business motivate its staff?

a)

Financial Incentives

b)

Non-financial Incentives

c)

Pat on the back

d)

Give them a thumbs up for finishing a job

9.

_________ refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.

a)

Selection

b)

Training

c)

Recruitment

d)

Induction

10.

Benefits of a Motivated Workforce are:

a)

Increased productivity

b)

Lower absenteeism

c)

Higher staff turnover

d)

Less Tax

11.

Which financial method would include the employee being paid for additional hours worked?

a)

Time Rate

b)

Overtime Payment

c)

Piece Rate

d)

Commission

12.

Which payment system involves the employee being paid for every product they produce?

a)

Commission

b)

Salary

c)

Piece Rate Pay

d)

Time Rate Pay

13.

Which Non-financial method encourages employers to create a positive space for employees?

a)

Working Environment

b)

Flexible Working Practices

c)

Training and Staff Development

d)

Worker Participation

14.
Job satisfaction can be defined as:
a)
being happy when work is finished
b)
being happy when more jobs come in
c)
being happy when an unemployed person finds a job
d)
being happy at work because of the type of job being done
15.
One disadvantage of the piece rate system of wages is that:
a)
workers have to fill in detailed time sheets
b)
high output is discouraged as workers will receive more pay
c)
quality may be a problem if workers work too fast
d)
little time is wasted by workers
16.
Which is NOT an advantage of training?
a)
Can improve employee productivity
b)
Can create a multi-skilled workforce
c)
Can help prepare staff for promotion outwith the company
d)
Increases staff morale, motivation and job satisfaction
17.
There are three main types of training. Which is type below is incorrect?
a)
On the job training
b)
Can create a multi-skilled life long training
c)
Off the job training
d)
Induction training
18.
Off-the job training involves the employee attending courses away from their workplace e.g. at college or university.
a)
True
b)
False
19.
Identify whether the benefit is of on the job or off the job training.
Can help staff network and bring back new ideas
a)
On the job training
b)
Off the job training
20.

Identify whether the benefit is of on the job or off the job training.

Less expensive and tailored to the business.

a)

On the job training

b)

Off the job training

21.

Which of these is not a protected characteristic under the Equality Act?

a)

religion

b)

age

c)

height

d)

marital status

22.

What is being described here? Employees carry out the duties stated in their job description and nothing else.

a)

Strike

b)

Go Slow

c)

Work to rule

d)

Overtime ban

23.

Which of the following are financial incentives?

a)

Job Share

b)

Overtime

c)

Bonus

d)

Flexitime

24.

Which of the following are non financial incentives?

a)

Homeworking

b)

Staff social events

c)

Strike

d)

Piece Rate

25.

When might a database be used in HR?

a)

to deliver training

b)

to advertise a job

c)

to prepare a job description

d)

to store staff records

26.

Which of these is not a responsibility of an employer under the Health and Safety at Work Act?

a)

Report any hazards or accidents

b)

Provide training

c)

Provide protective equipment

d)

Provide toilets and washing facilities