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8th Smart Work Ethic Unit Test Review

Total questions: 24

Worksheet time: 12mins

Name
Class
Date
1.

Emotional intelligence is a measure of how well an individual: (check all that apply)

a)
Reads
b)
Recognized their feelings and those of others
c)
Manages their emotions
d)
Motivates themselves
2.

Which skills give you an edge when communication with others? (Check all that apply)

a)
Listening skills
b)
Personal space
c)
Body language
d)
Rapport
e)

Intelligence

3.
The biggest reason people lose their job is:
a)
Attendance
b)
Lack of Work Knowledge
c)
Mistakes
d)
Layoffs
4.

The biggest hurdles to effective time management are: (check all that apply)

a)
Interruptions
b)
Communication
c)
Procrastination
d)
Multi-tasking
e)
Body Language
5.

Interpersonal communication includes: (check all that apply)

a)
Tone of voice
b)
Body language
c)
Facial Expressions
d)
Words we speak
6.

Productivity on the job is critically important. When you are organized it allows you to be more productive. Being organized also: (check all that apply)

a)
Minimizes clutter
b)
Reduces stress
c)
Creates a sense of order
d)
Saves money
7.

Examples of a positive attitude include: (check all that apply)

a)
Optimistic
b)
Close-Minded
c)
Lazy
d)
Hard-working
8.
Treat others as ______ want to be treated
a)
You
b)
They
c)
People
d)
Everybody
9.
Professional hygiene and grooming standards include... check all that apply
a)
Keep a clean and neat appearance
b)
Shower daily
c)
Brush your teeth at least twice a day
d)
Hands and nails are clean
e)
Use heavily scented lotions and profumes/colognes
10.
What percent of communication is the words you use?
a)
7%
b)
20%
c)
70%
d)
2%
11.
3 A's are: 1.) Acknowledge the mistake 2.) ________________ 3.) Avoid making the same mistake again
a)
Apologize
b)
Ask Questions
c)
Always Pay Attention
d)
Act Responsibly
12.
Your temperament does not impact the way you respond to situations
a)
True
b)
False
13.
You should hold yourself accountable for your actions.
a)
True
b)
False
14.
A strong work ethic can lead to raises and promotions.
a)
True
b)
False
15.
My attitude will NOT have an impact on my success in the workplace.
a)
True
b)
False
16.

Refers to your ability to deal with, manage, express and control your emotional states.

a)

Cognitive Skills

b)

Behavioral Skills

c)

Emotional Skills

17.

Involves the progressive building of learned skills, including memory and thinking

a)

Cognitive Skills

b)

Behavioral Skills

c)

Emotional Skills

18.

Used to successfully interact with others. Includes verbal and nonverbal communication

a)

Cognitive Skills

b)

Behavioral Skills

c)

Emotional Skills

19.

Trendy blouse with jeans and open-toed shoes is an example of what type of dress?

a)

Casual

b)

Business Casual

c)

Business

d)

Uniform

20.

Pant suit with dressy blouse and close-toes heels is an example of which type of dress?

a)

Casual

b)

Business Casual

c)

Business

d)

Uniform

21.

Collared shirt with dress pants and dress shoes is an example of which type of dress?

a)

Casual

b)

Business Casual

c)

Business

d)

Uniform

22.

Non-technical skills that describe how you work and interact with others

a)

Hard Skill

b)

Soft Skill

c)

Temperament

23.

Objective skills gains through training, school, or work experience

a)

Hard Skill

b)

Soft Skill

c)

Temperament

24.

Combination of mental, physical, and emotional traits of a person

a)

Hard Skill

b)

Soft Skill

c)

Temperament