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Worksheets

Tiếng anh chuyên ngành

Total questions: 15

Worksheet time: 9mins

Name
Class
Date
1.

What should a receptionist say to greet a guest politely?

a)

What do you want?

b)

How may I assist you today?

c)

Tell me your problem.

d)

You need help?

2.

Which phrase is used to ask about a guest’s request?

a)

Do you need something?

b)

Would you like me to help you?

c)

You want help?

d)

What can I do?

3.

Choose the correct sentence for giving directions.

a)

Go straight and turn right at the traffic lights.

b)

You go straight, okay?

c)

Please walk.

d)

Go there.

4.

Which structure is used to give information about time?

a)

It takes + time

b)

It has + time

c)

It spends + time

d)

It goes + time

5.

What does a receptionist say when giving fare information?

a)

The fare goes 200,000 VND.

b)

The fare has 200,000 VND.

c)

The fare is around 200,000 VND.

d)

The fare make 200,000 VND.

6.

Which sentence gives a polite recommendation?

a)

I tell you go market.

b)

You must visit night market.

c)

I recommend trying the local night market.

d)

Try night market.

7.

Choose the sentence that offers alternatives correctly.

a)

You could take bus or taxi.

b)

You can take or bus.

c)

You could either take the shuttle bus or hire a private car.

d)

You should bus or car.

8.

How can a receptionist confirm a service?

a)

I’ll confirm your booking.

b)

I confirming your booking.

c)

I confirm booking.

d)

I’ll to confirm booking.

9.

Which phrase is used to close a conversation politely?

a)

Goodbye.

b)

That’s all.

c)

OK, finished.

d)

Here’s your map. Thank you for staying with us

10.

What is the correct response when a guest says “Thank you”?

a)

Never mind.

b)

You’re welcome.

c)

It’s OK.

d)

Don’t mention it.

11.

Conci (a)   ge

12.

Tourist at (a)   tion

13.

Feed (a)  

14.

“Would you like me to book a taxi for you?” is an example of…

a)

Asking for directions

b)

Giving information

c)

Asking for guest request

d)

Recommending a service

15.

“It takes about 20 minutes by taxi.” gives information about…

a)

Distance

b)

Time

c)

Price

d)

Service