WorksheetsCommunication and Conflict Resolution
Total questions: 20
Worksheet time: 10mins
positive peer pressure
social pressure among people of the same age or status that contributes to good health and can be beneficial
negative influence from peers that leads to unhealthy behaviors
pressure to conform to societal norms regardless of personal beliefs
encouragement to engage in risky behaviors for social acceptance
negative peer pressure
social pressure among people of the same age or status that encourages unhealthy behaviors or is not respectful
positive influence from friends that promotes healthy choices
encouragement from peers to engage in sports and physical activities
social interactions that foster mutual respect and understanding
conflict
A disagreement or argument that occurs due to misunderstandings or differing priorities, values, goals, or needs
A peaceful resolution to a disagreement
A situation where everyone agrees
A method of negotiation that avoids arguments
communication
exchange of spoken or unspoken messages between people
the act of writing letters or emails
the process of sending and receiving signals
the ability to speak multiple languages
refusal skills
set of skills designed to help someone avoid participating in unhealthy behaviors
a technique for improving communication skills
a method for enhancing physical fitness
a strategy for increasing academic performance
active listening
the act of ignoring distractions while someone is speaking
the act of concentrating on the person talking and acknowledging what one has heard
the process of formulating a response while the other person is speaking
the ability to hear sounds without understanding their meaning
mediator
neutral third party who attempts to help people involved in a conflict reach an agreement
individual who escalates conflicts between parties
person who decides the outcome of a dispute
someone who observes a conflict without intervening
peer mediation
process in which specially trained students work with other students to resolve conflicts
a method for teachers to discipline students
a technique for students to avoid conflicts altogether
a program for peer tutoring in academic subjects
conflict-resolution skills
strategies for working through a disagreement or argument in positive, productive ways
methods for avoiding disagreements altogether
tactics for winning arguments
skills for effective communication without resolution
communication process
a method of sending messages through technology
a series of actions people use to exchange ideas, thoughts, feelings, and information
the act of speaking without listening
the use of body language to convey emotions
passive
hiding or not clearly stating needs, wants, and feelings
expressing thoughts and feelings openly and directly
being overly aggressive in communication
ignoring the needs and feelings of others
passive-aggressive
using direct communication to express needs and feelings
using techniques that do not clearly state needs, wants, and feelings to make demands of and insult others
openly expressing anger and frustration
using humor to mask true feelings
compromise
a complete agreement without any concessions
an agreement in which two sides come together and each side gives in a little
a situation where one side wins completely
a formal contract that cannot be changed
nonverbal communication
use of body language, tone and volume of voice, and other wordless signals to send a message
the use of spoken words to convey information
a method of communication that relies solely on written text
the process of interpreting written messages through reading
aggressive
making demands of and insulting others
being overly polite and accommodating
showing indifference to others' feelings
expressing thoughts in a calm and rational manner
peer pressure
social pressure among people of the same age or status; can make people feel like they need to do and like the same things to be liked or respected
the influence of older individuals on younger people to conform to societal norms
the tendency to avoid social interactions to maintain personal beliefs
the pressure to excel academically and outperform peers
misunderstandings
failures in communication that lead to conflict
clear communication strategies
effective conflict resolution techniques
ways to improve understanding
verbal communication
use of words, spoken or written, to send a message
the ability to communicate through body language
the process of sharing information through visual aids
the act of listening without responding
pressure
A motivation to do an activity or take on certain qualities; can be internal or external
A measure of the force applied to a surface
A type of emotional response to stress
A physical state of matter
I-statements
words that explain how the speaker feels without judging the receiver
phrases that criticize the listener's actions
statements that express anger and frustration
questions that seek clarification from the listener
