WorksheetsIB Business Management - 2.4 - SL Motivation Theories Quiz
Total questions: 20
Worksheet time: 7mins
Name
Class
Date
1.
According to Hertzberg, the absence of hygiene factors such as fair pay can cause demotivation
a)
True
b)
False
2.
Contrary to what Maslow predicted, not all people want a promotion or want to stretch themselves to self actualisation.
a)
True
b)
False
3.
Taylor's scientific management considered the human aspects of the workplace
a)
True
b)
False
4.
Maslow proposed a two factor theory based on hygiene factors and motivators.
a)
True
b)
False
5.
Maslow's hierarchy of needs identified 5 levels of needs ranging from psychological needs to self actualization
a)
True
b)
False
6.
A highly motivated workforce is least likely to lead to higher levels of...
a)
Customer service
b)
Labor productivity
c)
Labor turnover.
d)
Product quality.
7.
Which of the following features is not part of FW Taylor's motivation theory?
a)
Payment based on performance
b)
High degree of specialization and division of Labor.
c)
Job satisfaction.
d)
Repetitive jobs.
8.
Which of the following characteristics cannot be applied to Taylor's theory of scientific management?
a)
Piece rate can be used to motivate workers.
b)
Workers are motivated by pay
c)
Workers are motivated by the working environment.
d)
Workers specialized in order to maximise output.
9.
According to Taylor, what is the most effective type of payment system?
a)
Pay based on the qualifications and experience of workers.
b)
Piece rate payment systems.
c)
Time based payment systems.
d)
Wages and salaries.
10.
Which statement applies to Taylor's theory of motivation?
a)
Financial rewards are not enough to motivate the workforce.
b)
Non-financial motivators are as important as financial ones.
c)
Workers should be empowered to increase their levels of motivation.
d)
Workers should specialize so they can master their craft.
11.
Which statement best applies to Taylor's theory of motivation?
a)
All workers are motivated by the same types of needs and wants.
b)
Managers should closely monitor control and supervise their employees.
c)
Managers view workers as being lazy and motivated by monetary reasons.
d)
Workers are motivated by job enrichment teamworking and job enhancement.
12.
Which of the following is a hygiene factor rather than a motivator under Herzberg's theory of motivation?
a)
Advancement.
b)
Personal growth.
c)
Responsibility
d)
Salaries
13.
According to F Herzberg, which of the following is not a hygiene factor?
a)
Job security.
b)
Policies and administration.
c)
Recognition.
d)
Good relationships with co-workers
14.
According to F Herzberg, any factor that does not directly motivate a worker, but when not present or addressed, will directly demotivate someone is known as.
a)
Demotivator
b)
Hygiene Factor
c)
Motivator
d)
Two-factor Theory
15.
According to F Herzberg, factors that can actually motivate an employee to work harder include
a)
Job Security
b)
Responsibility
c)
Pay
d)
Working Conditions
16.
Which statement cannot be applied to Maslow's hierarchy of needs theory?
a)
Lower level needs do not have to be satisfied in order for people to be motivated.
b)
People are not motivated by money alone.
c)
People's ultimate goal is self actualisation.
d)
Workers can move down as well as up the hierarchy of needs.
17.
Security/safety needs in Maslow's hierarchy of needs can be met by offering employees.
a)
Employment contracts.
b)
Money (salaries and wages).
c)
Peice rate payments.
d)
Promotion opportunities.
18.
According to Maslow, identification with and acceptance from a particular group can help meet which level of human needs.
a)
Security/safety
b)
Esteem
c)
Social/love and belonging
d)
Survival
19.
Which statement below is not necessarily a benefit of having a highly motivated workforce
a)
Higher productivity.
b)
Increased rivalry among the workforce.
c)
Lower levels of absenteeism.
d)
Reduced levels of stuff turnover.
20.
Which of the following would not directly address a workers' social needs (love and belonging)
a)
Departmental offices and work areas
b)
New Year party for all staff
c)
Observation of anti-racism discrimination laws
d)
Training and development opportunities
100 %
