WorksheetsEmail Etiquette
Total questions: 20
Worksheet time: 15mins
True or false? Your company address should be in your email signature.
False
True
What does OOO mean?
(a)
What should you always use in an email?
Emojis
Casual language
All caps
Subject line
You need a greeting or salutation in emails.
True
False
What is the best way to start a professional email?
Yo!
Dear Mrs. Emory,
What's up?
Good morning Melissa,
Which of the following is NOT an appropriate greeting for a professional email?
Dear __________,
Hello, how are you?
Hello ___________,
Sup?
When you use "REPLY ALL" your response goes to
The email sender
The email sender and everyone else who initially received the email
Just you
You and the email sender
Which is an appropriate closing for an email?
TTYL
TY
Best,
Sincerely,
True or False? In your email signature, you should include your position / work title?
False
True
Why do we need a subject line?
It is a greeting
It is the closing of an email
It provides the main idea of an email in a short and sweet manner
It provides a space for you to put your contact information
Using a combination of your name and a professional domain
Using your nickname or a funny username
Using your favorite hobby as your email address
Including your favorite sports team in your email address
Select all that apply: Which elements are essential for all emails?
Subject
Greeting
Body
Closing
Signature
What should be included in the signature of your emails?
Just your first name
Just your last name
Your first AND last name
Your first name, your last name, & your birthday
When should you create an Out of Office (OOO) calendar event and an OOO automated email?
After my work hours
Vacation
Sick / Medical Leave
Dear Mrs. Smith,
I will b l8 for our meeting. Pleaze tell me wat i missed. thank u.
Sincerely,
Joe Schmo
Which rule is being broken in this email?
Don't use slang or abbreviations
Use a greeting
Sign off with your full name
Be careful when replying
What should you include in your Out of Office email?
Provide an alternative person people can contact
Brief reason for absence
Provide lots of details for your absence
Dates you will be out of office
"Mrs. Cruise, I will not be at work next week because I am going out of town" is an example of a GOOD Subject Line.
True
False
What is missing from this email signature?
Hets Merap
Workforce & Economic Development
4901 E Carson Street, O-2
Long Beach, CA 90808
Phone number
Position
Company's address
Birthday
What should you be mindful of when writing an email?
Emails can be saved forever and forwarded to others.
Emails delete themselves after three days.
Emails are temporary and unimportant.
Emails replace the need to ever communicate verbally.
