WorksheetsRISE Up Retail Industry Fundamentals Sample Test Questions
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
Where are you most likely to find your company's policies and procedures?
a)
On the company website
b)
In the breakroom
c)
In an employee handbook
d)
In your managers office
2.
A large facility that manufacturers send large quantities of product to then be distributed to stores is called:
a)
Distribution Center
b)
Garage
c)
Storage Warehouse
d)
Carton
3.
Which item is considered a retail product?
a)
Air conditioner repair
b)
New air conditioner
c)
Air conditioner delivery
d)
Extended warranty on the air conditioner
4.
A customer makes a purchase and their transaction total is $21.47. The customer pays with $50.00 in cash. How much change should they receive?
a)
$25.53
b)
$19.25
c)
$30.53
d)
$28.53
5.
Who is responsible for making sure the safety exits aren't blocked and are free to be used in an emergency?
a)
OSHA Officer
b)
Police Officer
c)
Local Union Rep
d)
Retail employee
6.
What does the "R" in SMART Goal Setting stand for?
a)
Retail-Oriented
b)
Results-Oriented
c)
Restart
d)
Routine
7.
When distribution team members use replenishment reports to retrieve quantities of items to be sent to stores they are:
a)
Stocking
b)
Picking
c)
Sending
d)
Fulfilling
8.
The period key term in retail for a period of time that an item remains usable, or fit for consumption is called:
a)
Expiration
b)
Stock
c)
Rotten
d)
Shelf life
9.
Which functional area in a retail store usually manages the on-site revenue generation, administration, and reports on the center's expenses?
a)
Marketing
b)
Information Technology (IT)
c)
Warehouse Management
d)
Finance
10.
What organization oversees and controls workplace safety regulations?
a)
OSHA
b)
FSLA
c)
FEMA
d)
SOTP
100 %
