state SIX common problems that occur in the workplace.

Corruption is wrong and leads to erosion of culture, wastage of resources, mistrust and poor service delivery. Identify four causes of corruption within public institutions in Kenya

A mediator is an individual called upon when conflict negotiations have failed, it can be an individual or group of persons. List four characteristics of an effective mediator. (4 marks)

Security hazards, both minor and serious usually result from faulty of work place practice and lack of security mindedness. Highlight Four major causes of security hazards in work place. (4 marks)

Kadja has of late had poor work relationship with his employer due to lateness in completion of assigned duties. She has approached you for advice. Give four ways on how to improve time management. (4 marks)

Majibu limited has experienced poor performance over time, the manager has decided to introduce leisure time to the employees to assess whether the situation will change. State four importance of leisure time at work place. (4 marks)

List four situations that requires negotiations and agreement when dealing with workplace issues. 4 marks

Drugs and substance abuse are a threat to work productivity. State four drugs that are regularly abused at workplace. 4 marks

Communication is a vital management tool in an organization. Identify THREE forms ofcommunication that can be used at workplace. 3 marks

A good negotiation can leave both parties fulfilled. highligh FIVE stages of negotiation as per communication policy. 5 marks

State four reasons why it is important for employees to focus on their career growth and development. 4 marks