In the Malcolm Baldrige National Quality Award, Information and Analysis is a category that addresses the company’s system of collecting market and customer information.

In the Malcolm Baldrige National Quality Award, Strategic Planning is a category that the company would be examined in attaining high quality goals and specific methods for implementation.

In the Malcolm Baldrige National Quality Award, Leadership is a category that examiners investigate in terms of the commitment of the top management in establishing an organizational climate that is geared towards quality.

Malcolm Baldrige National Quality Award was founded in 1997.

ISO 9000 Standards is “A set of international quality standards and a certification demonstrating that companies have met all the standards specified.”

ISO 9004:2000 provides guidelines for establishing a quality management system.

In the Malcolm Baldrige National Quality Award, the management of human resources and management of processes are categories that address the issues of people and process.

ISO 9001:2000 provides the terminology and definitions used in the standards.

Deming prize is named after W. Edwards Deming.

In 1989, Florida Power & Light was the first U.S. company to receive the Malcolm Baldrige National Quality Award.

ISO 9000 Standards is a Japanese award given to companies that recognize efforts in quality improvement.

Deming prize has been given by the Union of Japanese Scientists and Engineers (JUSE) since 1961.

In order to raise further the bar of excellence in managing business internationally, ISO 9000 has introduced certain changes in December 2001.

Competition for the Deming Prize was opened to foreign companies in 1984.

This international governing body (ISO 9000 Standards) originated during the 1980s.

It would be noted that The Baldrige criteria have evolved from simple award criteria to a general framework for quality evaluation.

The Malcolm Baldrige National Quality Award (MBNQA) and the Deming Prize have proven the high quality performances of companies that won any of the two.

Since the Deming prize was conceived, the corporations that have won the award are Motorola Corporation, Xerox, FedEx, 3M, IBM, and the Ritz-Carlton.

Malcolm Baldrige was the name of the former Secretary of Commerce where the title of the Deming prize award originated.

Six Sigma is widely used by manufacturing companies around the world.

Leadership Commitment in top management not only initiates Six Sigma deployment, it also plays an active role in the whole deployment cycle.

Customer Focus is a component that focuses the company’s resources.

Pepsi adapted various marketing strategies to gain competitive advantage against Coke.

Disciplined Framework intensively utilizes quality and statistical tools to transform a practical problem to a practical solution.

TQM and Six Sigma share the same philosophy of how to assist organizations to accomplish Total Quality.

In 1888, Pepsi-Cola drink was introduced to the market.

T. Pyzdek stated that the primary difference between Six Sigma and TQM is management.

The strategic decisions in Six Sigma came from the CEO’s in consonance with the needs and wants of the customers.

Six Sigma concentrates on strategic goals and applies them to cost, schedule and other business criteria.

Takt Time refers to the “maximum time per unit allowed to complete a process in order to meet customer demand.”

Attaining a better life for the American consumers is certainly the main goal of Sam Walton.

"We save people money so they can live better." Is the motto of General Electric.

Wal-Mart has strongly promoted respect for the person, service to customers and the pursuit of excellence.

Wal-Mart utilized the Six Sigma principles to survive the financial crisis.

Wal-Mart has strongly promoted respect for the person, service to customers and the pursuit of excellence.

The 10-Foot Rule is another innovative policy that Wal-Mart has implemented to effectively serve its customers.

Walton has emphasized that everyone in the company has to cooperate in order to aid the consumers in decreasing the cost of their living in the country.

The lean strategies were employed from 1983 up to the present, which have brought financial gains for Wal-Mart.

Lean management is defined as a system that is based on identified customer requirements which identifies and eliminates waste to deliver improved value and service.