WorksheetsCHAPTERS 3 & 4 - REVIEW
Total questions: 20
Worksheet time: 11mins
Employee assistance programs (EAPs) generally involve offering professional counseling services to employees.
True
False
__________blank is a highly structured educational approach that primarily combines meditation and yoga exercises to help people achieve a greater sense of control, make choices with clarity and awareness, and promote healthy living.
Stress reduction intervention
Mindfulness-based stress reduction
Cognitive therapy
Somatic training
Which of the following is a component of emotional intelligence?
impulsiveness
time management skills
self-awareness
aptitude
Which of the following is concerned with recognizing that an issue involves an ethical question, making an ethical judgment, and actually acting ethically?
ethical empowerment
ethics test
ethical audit
ethical decision making
Employees in companies with ethical guidelines are better prepared to treat customers fairly if a conflict arises.
True
False
SMART refers to a goal that is specific, measurable, attainable, realistic, and has a time frame.
True
False
An ethical audit is a framework that helps employees make decisions about ethical actions by following a short, step-by-step list of rules.
True
False
Lucy is a manager at a software firm. She encourages her team members to cooperate with each other and tries to inculcate productive working relationships among them. She ensures that she and her team follow all organizational rules and standards because she believes that it is important to do so. In the context of Kohlberg’s stages, Lucy is most likely at the __________blank level of moral development.
postconventional
conventional
preconventional
nonconventional
__________blank are situations in which setting goals or making decisions is based largely on judgments and determinations rather than on indisputable facts.
Legal conflicts
Ethical dilemmas
Personality conflicts
Social biases
Which of the following benefits of goal setting helps individuals measure success?
perseverance
purpose
motivation
productivity
John is a sales representative with Medpharma Industries. His job involves selling medical equipment to hospitals and clinics. He sets an objective of selling more than 70 percent of his monthly target within a week. According to the SMART system, which of the following criteria for setting goal statements has John ignored in this scenario?
measurable
time-bound
realistic
attainable
Irene is a manager at a car manufacturing company. She wants to manage her time to ensure that her projects run as effectively and smoothly as possible. Which of the following should she do to achieve her goal?
She should restrict her activities to one area rather than taking up multiple tasks.
She should constantly switch from one high-priority task to another.
She should prioritize her tasks based on their level of importance.
She should continue to work hard even if she experiences burnout.
Fear of failure can be overcome by looking for the “why” and finding a solution.
True
False
Which of the following terms best refers to the disposition to avoid an undertaking because of the anticipation of shame and humiliation upon failing?
anticipatory fear
failure to delegate
time famine
fear of failure
Interruptions such as answering the telephone and checking emails fall under which of the following quadrants in the time management matrix?
quadrant 1
quadrant 2
quadrant 3
quadrant 4
Which of the following activities are depicted in quadrant 4 in the time management matrix?
activities that are important and urgent
activities that are urgent but not important
activities that are neither important nor urgent
activities that are not important but are urgent
In the context of anticipatory fear, __________blank is the internal struggle to devise a strategy to escape the threat.
worry
abuse
resentment
defensiveness
Which of the following statements is true of the different types of stress?
Distress uplifts one’s spirits.
Eustress is negative in nature.
Distress generates productivity.
Eustress generates enthusiasm.
Which of the following statements is true of stress?
Distress is a form of positive stress that presents opportunity for personal growth.
Stress can result in physiological, psychological, and organizational responses.
Stress is always counterproductive and negatively impacts one’s mental and physical health.
Stress caused by physiological problems includes anxiety and withdrawal.
According to the time management matrix, which of the following tasks belongs to quadrant 1?
writing a report due in one hour
preparing for an upcoming event
worrying or being angry
answering the telephone
