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Basic Troubleshooting

Total questions: 10

Worksheet time: 10mins

Name
Class
Date
1.

Maintenance is the systematic process of identifying, analyzing, resolving faults, malfunctions, or performance issues.

(a)  

2.

Troubleshooting encompasses all tasks performed to restore a system to normal.

(a)  

3.

Basic troubleshooting mirrors the scientific method, in which assumptions are tested and verified.

(a)  

4.

It is both a technical procedure and compare-contrast discipline.

(a)  

5.

the warnings may originate from hardware components.

(a)  

6.

What is the immediate goal in troubleshooting?

(a)  

7.

What does enables technicians or users pinpoint the issue and apply corrective function.

(a)  

8.

The process of asking questions and gather system information.

(a)  

9.

The process of analyzing the data to form a logical hypothesis about the issue.

(a)  

10.

The process of testing and verifying if the problem has been solved.

(a)