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Troubleshooting and maintenance

Total questions: 40

Worksheet time: 22mins

Name
Class
Date
1.

Fill in the blank: One of the technology troubleshooting tips is to ________ the device.

a)

Restart

b)

Paint

c)

Freeze

d)

Ignore

2.

One of the technology troubleshooting tips is to check ________ connections.

a)

power

b)

wireless

c)

audio

d)

printer

3.

Fill in the blank: One of the technology troubleshooting tips is to update ________.

a)

software

b)

furniture

c)

paint

d)

curtains

4.

Fill in the blank: One of the technology troubleshooting tips is to clear cache and ________.

a)

cookies

b)

history

c)

passwords

d)

wallpaper

5.

Fill in the blank: One of the technology troubleshooting tips is to check ________ connection.

a)

internet

b)

battery

c)

printer

d)

speaker

6.

Fill in the blank: One of the technology troubleshooting tips is to check hardware ________.

a)

components

b)

software

c)

settings

d)

passwords

7.

Fill in the blank: One of the technology troubleshooting tips is to seek ________ support.

a)

technical

b)

emotional

c)

financial

d)

culinary

8.

What is the French translation of 'Troubleshooting'?

a)

Dépannage

b)

Réglage

c)

Installation

d)

Configuration

9.

What is the French translation of 'Downtime'?

a)

Temps d'arrêt

b)

Temps de travail

c)

Heure de pointe

d)

Arrêt de bus

10.

What is the French translation of 'Root Cause Analysis (RCA)'?

a)

Analyse des causes profondes

b)

Analyse des résultats finaux

c)

Analyse des données secondaires

d)

Analyse des processus de routine

11.

What is the French translation of 'Failure Mode and Effects Analysis (FMEA)'?

a)

Analyse des modes de défaillance et de leurs effets

b)

Analyse des risques et des opportunités

c)

Étude des processus de fabrication

d)

Gestion des incidents et des accidents

12.

Troubleshooting is essential because:

a)

it helps identify and resolve problems efficiently.

b)

it always prevents all future issues.

c)

it eliminates the need for maintenance.

d)

it guarantees no errors will occur again.

13.

Troubleshooting is necessary when:

a)

A computer is not connecting to the internet.

b)

The weather is sunny and clear.

c)

You are reading a book without any issues.

d)

A car is running smoothly without problems.

14.

Match the troubleshooting method to its description: a. ___ Uses a visual representation of decision-making steps.

a)

Root Cause Analysis (RCA)

b)

Flowcharts

c)

Failure Mode and Effects Analysis (FMEA)

15.

Match the troubleshooting method to its description: b. ___ Focuses on analyzing past failures to prevent future issues.

a)

Root Cause Analysis (RCA)

b)

Flowcharts

c)

Failure Mode and Effects Analysis (FMEA)

16.

Match the troubleshooting method to its description: c. ___ Aims to find the true source of a problem, not just fix its symptoms.

a)

Root Cause Analysis (RCA)

b)

Flowcharts

c)

Failure Mode and Effects Analysis (FMEA)

17.

Which of the following is a common problem encountered with machines or tools?

a)

Machines or tools breaking down during use

b)

Machines or tools always working perfectly

c)

Machines or tools never needing maintenance

d)

Machines or tools improving on their own

18.

The tool used to diagnose an overheating circuit is:

a)

Multimeter

b)

Soldering iron

c)

Wire stripper

d)

Insulation tape

19.

The purpose of using vibration analysis is:

a)

to detect and diagnose mechanical faults

b)

to increase the weight of machinery

c)

to reduce the speed of machines

d)

to change the color of equipment

20.

Which troubleshooting step should be taken first?

a)

Check for loose wiring in the control system.

b)

Replace the entire control panel immediately.

c)

Ignore the issue and continue operation.

d)

Increase the system voltage beyond recommended levels.

21.

A factory reports that a robotic arm intermittently stops working. Engineers analyze potential causes: a. Loose wiring in the control system. b. Software glitches in the PLC programming. c. Overheating of servo motors. If the problem persists after fixing the wiring, what should be checked next?

a)

Check for software glitches in the PLC programming or overheating of servo motors.

b)

Replace the entire robotic arm immediately.

c)

Increase the speed of the conveyor belt.

d)

Ignore the issue and continue operation.

22.

List three important skills a technician needs for effective troubleshooting:

a)

Analytical thinking, attention to detail, and communication skills.

b)

Physical strength, artistic ability, and musical talent.

c)

Cooking skills, fashion sense, and athleticism.

d)

Driving skills, gardening, and singing ability.

23.

Why is it important to document troubleshooting steps?

a)

To ensure accurate record-keeping, facilitate future troubleshooting, and share knowledge with others.

b)

To make troubleshooting more complicated for others.

c)

To hide information from team members.

d)

To avoid following standard procedures.

24.

Which of the following are two signs that a machine part is experiencing wear and tear?

a)

Unusual noises and increased vibration

b)

Bright new paint and smooth operation

c)

Lower energy consumption and faster speed

d)

Cooler temperature and reduced friction

25.

Misalignment can affect a machine’s performance in which of the following ways?

a)

It can cause increased wear and tear on components.

b)

It improves the efficiency of the machine.

c)

It reduces the need for maintenance.

d)

It has no effect on the machine’s operation.

26.

What happens when wires touch incorrectly?

a)

It causes excessive current flow.

b)

It improves the efficiency of the circuit.

c)

It reduces the voltage to zero.

d)

It creates a perfect connection.

27.

What can loose connections lead to?

a)

Intermittent operation or complete failure.

b)

Increased battery life.

c)

Improved signal strength.

d)

Faster data transfer.

28.

What can faulty sensors provide?

a)

Incorrect readings, affecting system automation.

b)

Faster data processing for all systems.

c)

Enhanced security for the network.

d)

Guaranteed accurate measurements.

29.

Tools that can be used to diagnose electrical faults include:

a)

Multimeter

b)

Hammer

c)

Paintbrush

d)

Screwdriver

30.

It is important to read technical manuals before performing maintenance because:

a)

they provide essential instructions and safety information.

b)

they are optional and not necessary for experienced workers.

c)

they only contain company policies, not technical details.

d)

they are only required for new equipment.

31.

The section of a manual that is most useful for diagnosing a problem is:

a)

Troubleshooting section

b)

Introduction section

c)

Glossary section

d)

Index section

32.

If a machine’s motor does not start, the part of the wiring diagram that should be checked first is:

a)

the power supply circuit

b)

the motor windings

c)

the load connections

d)

the control relay

33.

What is Preventive Maintenance?

a)

Regularly scheduled inspections and servicing to prevent failures.

b)

Repairing equipment only after it breaks down.

c)

Ignoring minor issues until they become major problems.

d)

Using equipment until it fails without any checks.

34.

What is Corrective Maintenance?

a)

Fixing machines and components when they fail or show signs of failure.

b)

Regularly lubricating and cleaning equipment to prevent breakdowns.

c)

Upgrading equipment to improve performance before any issues occur.

d)

Monitoring equipment to predict and prevent failures before they happen.

35.

The main difference between preventive and corrective maintenance is:

a)

Preventive maintenance is scheduled to avoid failures, while corrective maintenance is performed after a failure occurs.

b)

Preventive maintenance is only done after equipment fails, while corrective maintenance is done before any failure.

c)

Preventive maintenance is more expensive than corrective maintenance in all cases.

d)

Corrective maintenance is always planned, while preventive maintenance is always unplanned.

36.

Scheduled maintenance is important because:

a)

it helps prevent unexpected breakdowns and extends equipment life.

b)

it increases the risk of equipment failure.

c)

it is unnecessary for equipment longevity.

d)

it causes more frequent malfunctions.

37.

Ignoring preventive maintenance could result in:

a)

Equipment breakdowns and costly repairs

b)

Improved equipment efficiency

c)

Longer equipment lifespan

d)

Reduced risk of failure

38.

A manufacturing company schedules monthly lubrication of conveyor belts. A technician notices abnormal wear and replaces a key component before it fails. This is an example of:

a)

Predictive maintenance

b)

Corrective maintenance

c)

Reactive maintenance

d)

Deferred maintenance

39.

A manufacturing company schedules monthly lubrication of conveyor belts. A technician notices abnormal wear and replaces a key component before it fails. Preventive maintenance in this situation:

a)

helped avoid unexpected equipment failure

b)

caused unnecessary downtime

c)

increased the risk of breakdowns

d)

delayed the repair process

40.

Which of the following should be included in a summary of a real-world case of preventive or corrective maintenance in an industrial setting?

a)

The issue, the maintenance strategy used, and the outcome.

b)

Only the maintenance strategy used.

c)

The cost of the equipment only.

d)

The names of the maintenance staff only.