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WorksheetsLifeSmarts Board Game Consumer Rights
Total questions: 100
Worksheet time: 50mins
You lost your court case and want a higher court to review the decision. This action is known as filing what?
Appeal
Motion
Complaint
Affidavit
Money or property may be put up by the accused or their family to allow the person's release from jail before a trial. This is called posting what?
Bail
Lien
Mortgage
Bond
The way a person chooses to live is referred to as their:
Lifestyle
Hobby
Profession
Diet
When the president refuses to sign a bill, this is known as what kind of power?
Veto
Amendment
Filibuster
Ratification
You used a credit card to pay for TV repairs and now have a complaint about the repair. You should first complain to whom?
The TV repair person or company
The credit card company
The police
The TV manufacturer
The manufacturer or seller’s promise to stand behind a product is called:
Warranty
Invoice
Receipt
Guarantee Card
What does the acronym FMLA stand for?
Family and Medical Leave Act
Federal Medical Licensing Association
Family Medical Licensing Act
Federal and Municipal Labor Agreement
What does the acronym NHTSA stand for?
National Highway Traffic Safety Administration
National Health and Transportation Safety Agency
National Highway Transportation Security Association
National Hazardous Transport Safety Authority
Name two ways to stop porch pirates:
Bring packages in right away; take delivery at work or a secure location; use package lockers; buy a drop box; work with a neighbor
Leave packages outside for a few days; ignore delivery notifications
Post your delivery schedule on social media; use unmarked packages
Ask delivery drivers to leave packages in plain sight; never check your porch
Economists identify four main factors of production. Name two:
Land; labor; capital; entrepreneurship
Money; stocks; bonds; insurance
Weather; climate; seasons; temperature
Technology; internet; software; hardware
What is circular fashion?
When clothing is recycled or repurposed to reduce the environmental impact
When fashion trends repeat every decade
When clothes are only made from circular patterns
When fashion is only for circular body types
All online retailers strive to increase their “conversion rate.” What does this measure?
The number of buyers versus those who just visit the website
The average time spent on the website
The total number of products listed on the website
The number of website errors encountered by users
What dollar amount do you have to pay to replace your Social Security card?
Nothing; it's free
$10
$25
$50
Armed auto theft accounts for 3% of vehicles stolen. What is the more common name for this crime?
Carjacking
Joyriding
Grand Larceny
Burglary
What does it mean if you are bumped from a flight?
You had a ticket, but the airline didn’t have a seat for you; the airline oversold the flight
You missed your flight because you arrived late at the airport
You were upgraded to first class without extra charge
You voluntarily gave up your seat for a travel voucher
A Chinese businessperson who wishes to visit the U.S. must first obtain what document from the U.S.?
Visa
Passport
Green Card
Work Permit
In terms of age, what consumer is most likely to purchase counterfeit items?
Young consumers; teenagers
Middle-aged consumers
Elderly consumers
Children under 10
Name the federal agency that regulates telecommunications in the U.S.?
FCC; Federal Communications Commission
FDA; Food and Drug Administration
EPA; Environmental Protection Agency
SEC; Securities and Exchange Commission
What does the acronym ATF stand for?
Alcohol, Tobacco, and Firearms
American Trade Federation
Automobile Transport Fund
Association of Technical Faculties
What does the acronym CBO stand for?
Congressional Budget Office
Central Banking Organization
Certified Business Operator
Community Benefit Office
Besides stealing a company’s intellectual property, name two other ways that counterfeit products cause harm:
Threaten health; are unsafe; waste money; fund criminal activities; eliminate taxes; take away jobs; hurt businesses
Increase product quality; improve brand reputation
Lower prices for genuine products; support local businesses
Create more job opportunities; boost the economy
Name two things that U.S. citizens can do that noncitizens cannot:
Voting; jury duty; U.S. passport; bringing family to U.S.; children’s citizenship; federal jobs; federal benefits; being an elected official
Pay taxes; drive a car; own property; travel abroad
Attend public schools; use public transportation; shop at grocery stores
Speak English; celebrate holidays; watch American movies
Name two types of consumer debt the typical American has
Mortgage loan and car loan
401(k) contributions and health insurance premiums
Social Security benefits and tax refunds
Unemployment benefits and pension income
Define “time management”
The process of planning and controlling time spent on specific tasks; using your time to increase productivity and create life balance
A method of tracking financial expenses for a business
The act of delegating all tasks to others without supervision
A strategy for increasing the number of hours in a day
A filibuster occurs in which chamber of Congress?
Senate
House of Representatives
Supreme Court
Executive Office
As opposed to wants, name the economic term that describes something that is basic or necessary for your survival:
Needs
Luxury
Desires
Wishes
1600 Pennsylvania Avenue is the address of which famous Washington, D.C., landmark?
The White House
The Capitol Building
The Lincoln Memorial
The Washington Monument
Does the American flag have more stripes or stars, or are the numbers of both equal?
Stars
Stripes
Both are equal
Neither
Name the federal health insurance program for people 65 or older:
Medicare
Medicaid
Social Security
CHIP
How long is the term of a justice on the U.S. Supreme Court?
A justice may serve for life or until they retire or die
10 years
4 years
Until the President leaves office
FHA stands for:
Federal Housing Administration
Federal Health Agency
Financial Housing Association
Federal Homeowners Association
PSA stands for:
Public Service Announcement
Private Security Agency
Personal Savings Account
Professional Sports Association
Name two of the big four airlines in the U.S.
American, Delta, Southwest, United
JetBlue, Alaska, Spirit, Frontier
Hawaiian, Allegiant, Sun Country, Breeze
Virgin America, Pan Am, TWA, Eastern
You purchase your medicine through an online pharmacy. Name two signs of a safe online pharmacy:
Requires a prescription; has a physical address and phone number; has a licensed pharmacist who can answer your questions
Offers medicine without a prescription; no contact information provided
Sells only herbal supplements; no licensed pharmacist available
Has flashy advertisements; offers extremely low prices
What is a budget constraint?
A limit to what can be spent; a limit that means you can't have everything you want
A plan for future investments
A method to increase income
A strategy for marketing products
Most secured credit cards have a graduation component. What will this do for you?
Move you to a traditional credit card after you establish a pattern of consistent payments
Increase your credit limit automatically every year regardless of payment history
Allow you to withdraw cash without any fees
Reduce your interest rate to zero after six months
Which federal agency would issue a recall on batteries?
CPSC; Consumer Product Safety Commission
FDA; Food and Drug Administration
EPA; Environmental Protection Agency
FCC; Federal Communications Commission
Fake reviews fall under the umbrella of false advertising. Does that make them legal or illegal?
Illegal
Legal
Optional
Unregulated
Dealers must put a Buyer’s Guide on each used car they sell. What information does the Buyer’s Guide provide about the warranty?
Whether your car comes with a warranty or is being sold “as is”
The color options available for the car
The previous owner’s contact information
The car’s fuel efficiency rating
Which U.S. president introduced the idea of a Consumer Bill of Rights?
President Kennedy; John F. Kennedy; JFK
President Nixon; Richard Nixon
President Reagan; Ronald Reagan
President Carter; Jimmy Carter
Growth that is too rapid during an economic expansion can lead to what economic problem?
Inflation
Deflation
Stagflation
Recession
Your state has a specified number of members in the House of Representatives. This number comes from the state’s population, as reported every 10 years in the:
Census count; census
Presidential election
State legislature
Supreme Court decision
What does the acronym ADR stand for?
Alternative Dispute Resolution
Advanced Data Retrieval
Automated Document Review
Authorized Data Resource
What does the acronym PAC stand for?
Political Action Committee
Public Affairs Council
Professional Advisory Council
Private Account Corporation
Why should you visit a Social Security office soon after becoming a citizen?
Update your Social Security record; make sure work eligibility is accurate; obtain benefits
Apply for a new driver's license
Register to vote in local elections
Change your mailing address with the post office
Name two constitutional amendments that affect voter’s rights:
15th Amendment; 19th Amendment
1st Amendment; 2nd Amendment
5th Amendment; 8th Amendment
10th Amendment; 11th Amendment
What is meant by the consumer’s right to redress?
A consumer should be given a remedy for a wrong or a loss; a consumer’s problem should be resolved
A consumer must always accept the seller’s decision
A consumer should pay extra for every complaint
A consumer has no right to complain about products
Describe the opportunity cost of a summer job:
Missing out on other things like time with friends or time to volunteer or travel
Earning more money than a full-time job
Getting promoted at work
Receiving a scholarship for college
In the U.S. Senate, the committee chair comes from which political party?
The majority party
The minority party
The party with the most senior members
The party chosen by the President
Actions taken by the Federal Reserve to influence the availability and cost of money and credit in the economy is officially called:
Monetary policy
Fiscal policy
Supply-side policy
Trade policy
What is a porch pirate?
Someone who steals packages sitting outside of a house or apartment
A person who decorates porches for holidays
A person who delivers mail to porches
Someone who paints porches for a living
You were not born in the U.S. and did not obtain citizenship through your parents. What is your path to citizenship called?
Naturalization
Visa Application
Green Card Lottery
Permanent Residency
Debt collectors contact Americans the most often about this type of debt:
Medical debt
Credit card debt
Student loan debt
Auto loan debt
This permanent tag is attached to most clothing, and it provides instructions for cleaning the item:
Care label
Brand tag
Size tag
Price tag
What does the acronym SEC stand for?
Securities and Exchange Commission
Society of Environmental Conservation
Standard Education Council
Scientific Engineering Committee
What does the acronym VAT stand for?
Value-Added Tax
Variable Asset Trust
Verified Account Transaction
Virtual Allocation Token
Name two reasons an eligible employee might take a leave under the Family Medical Leave Act:
Birth, care, adoption or foster placement of a child; care for a family member; the employee's own serious health condition
Vacation or personal travel; attending a wedding; leisure activities
Pursuing higher education; starting a business; moving to a new house
Volunteering for community service; participating in sports tournaments; taking a sabbatical
Name two ways to protect intellectual property:
Patents; copyrights; trademarks; trade secrets; nondisclosure agreements (NDAs); licensing agreements; lawsuits
Ignoring infringement; sharing secrets publicly; not registering IP; avoiding contracts
Posting inventions online; refusing legal advice; copying others' work; not using NDAs
Letting competitors use your ideas; not documenting your work; avoiding trademarks; not enforcing rights
How do dupe influencers use the psychology of influence to encourage us to purchase counterfeit goods?
Provide social proof; serve as a voice of authority; create a sense of belonging; encourage followers to trust them
By offering free products to everyone who follows them
By only promoting genuine luxury brands
By discouraging any form of online shopping
Why should you never use a charcoal grill indoors?
Emits carbon monoxide; does not have proper ventilation; can hurt or even kill you
It will cook food too quickly
It is too expensive to use indoors
It will make the food taste bad
A monetary penalty imposed upon someone convicted of an illegal act is known as a: _________.
Fine
Bail
Summons
Warrant
You got your first U.S. passport when you were 12 years old. How many years will that passport remain valid?
Five years
Ten years
Three years
Seven years
Define 'unsecured debt': _________.
A credit source that is not guaranteed with collateral
A loan that is always backed by property
A type of debt that requires a co-signer
A debt that is paid off immediately upon borrowing
When supposedly independent corporations within an industry band together to control distribution, set prices, and reduce competition, this describes what?
Oligopoly
Monopoly
Franchise
Sole Proprietorship
One college application was due in early November, and you were told of the school's decision in December. What type of application did you complete?
Early decision
Regular decision
Rolling admission
Deferred admission
In the U.S., there has been no military draft since this decade: _________.
1970s
1950s
1990s
2010s
What does the acronym SBA stand for?
Small Business Administration
State Banking Association
Society of Business Analysts
Student Borrowers Association
Standard Business Agreement
What does the acronym UPC stand for?
Universal Product Code
United Postal Code
Universal Price Catalog
Unique Product Category
Which of the following are characteristics of a capitalist economy?
Private ownership of resources and profit motive
Centralized planning and government ownership
Absence of competition and price controls
State allocation of goods and services
Cleaning anything revolves around four factors known as Sinner's Circle. Which of the following are two of these factors?
Time and Temperature
Light and Sound
Pressure and Gravity
Friction and Magnetism
Rent control laws protect you in which of the following ways?
They limit how much your landlord can increase your rent.
They allow landlords to evict tenants at any time.
They require tenants to pay rent in advance for a year.
They eliminate the need to pay rent altogether.
Scammers trick people in the grandparent scheme by:
Pretending to be a grandchild in trouble and asking for money.
Offering free vacations to seniors.
Selling fake insurance policies to grandparents.
Promising to double their retirement savings instantly.
This is a notice by a manufacturer that a product needs to be returned for repair or replacement: _________.
Recall
Invoice
Warranty
Promotion
CERCLA is the name of the federal law that established which program?
Superfund
Clean Water Act
Resource Conservation and Recovery Act
Safe Drinking Water Act
Crude oil prices are set by what?
Supply and demand
Government decree
Random chance
Weather patterns
In a civil case, the party who has filed the initial lawsuit is the: _________.
Plaintiff
Defendant
Witness
Judge
Also referred to as 2FA, this process typically requires a correct log-on plus another verification check: _________.
Two-factor authentication
Single sign-on
Password reset
Biometric encryption
Name one of the three most common types of cases heard in civil court: _________.
Landlord/tenant disputes; contract disputes; tort claims (compensation for being injured or wronged)
Criminal prosecutions; felony charges; sentencing hearings
Patent filings; copyright registrations; trademark approvals
Immigration hearings; asylum requests; deportation orders
EFT stands for: _________.
Electronic Funds Transfer
Electronic File Transfer
Efficient Funds Transaction
External Finance Transfer
FTC stands for: _________
Federal Trade Commission
Federal Tax Council
Foreign Trade Corporation
Financial Trust Company
Name two branches of the U.S. armed forces: _________.
Army; Navy
FBI; CIA
NASA; NOAA
IRS; EPA
Federal law prohibits job discrimination based on several factors. Name two: _________.
Sex; religion; race; color; disability; national origin; age; a person's genetic information
Height; eye color
Favorite food; zodiac sign
Handwriting style; shoe size
Most countries have U.S. embassies. Name one main purpose of an embassy: _________.
Assists Americans traveling or living abroad; builds political, commercial, and cultural relationships with the host country
Issues driver's licenses to local citizens
Manages local schools and universities
Organizes local sporting events
What does a 'breach of contract' mean?
The contract is broken; one party didn’t do what it agreed to do
The contract is automatically renewed
Both parties agree to end the contract early
The contract is rewritten by a judge
The discount rate is the interest rate charged by what entity?
The Federal Reserve; the Fed
The World Bank
Commercial Banks
The U.S. Treasury
An example of a long-term goal that is financial in nature is:
Saving for retirement
Buying groceries for the week
Paying this month's utility bill
Filling up your car with gas
In legal terms, an attack on the good reputation of a person is known as:
Defamation
Affidavit
Testament
Indictment
More Americans vote during which type of election?
Presidential
Midterm
Local
Primary
Under the Fair Labor Standards Act, at which age do hour restrictions no longer apply?
16
14
18
21
When a product or service is sold below cost to attract new customers, it is known as what?
Loss leader
Premium pricing
Price skimming
Penetration pricing
BBB stands for:
Better Business Bureau
Big Blue Bus
Best Bookstore Brand
Bureau of Betterment
KG stands for:
Kilogram
Kilometer
KiloGallon
KiloGram-force
Two examples of direct marketing are:
Telemarketing and email marketing
Billboard advertising and TV commercials
Radio jingles and newspaper editorials
Sponsorships and press releases
Select two of the 10 most counterfeited consumer products:
Shoes and handbags
Toothpaste and cereal
Books and bicycles
Laptops and televisions
'Heatflation' sounds like a weather term, but it is really a consumer term. What does it mean?
Hot temperatures send prices soaring
A sudden drop in temperature causes discounts
Heatwaves increase the demand for air conditioners only
It refers to a new type of weather insurance
You bundle your car and homeowner’s insurance. How will this impact what you pay?
Lowers your cost for insurance
Increases your deductible
Eliminates your insurance coverage
Requires you to pay monthly only
To “expunge” something from a court record means to: _________.
Remove every reference of it from the court file
Seal the record from public view but keep it accessible to the court
Summarize the record for future reference
Transfer the record to another jurisdiction
Machinery and tools represent what type of capital?
Physical capital
Human capital
Financial capital
Social capital
The federal budget process begins in February each year. What is the first step taken in the budget process?
The president submits a budget to Congress
The Supreme Court reviews the previous year's budget
Congress votes on the final budget
The Treasury Department allocates funds to agencies
What is the largest source of revenue for the federal government?
Individual income taxes
Corporate income taxes
Excise taxes
Customs duties
