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Human Resources Management Review

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

The people who work to produce goods and services are known as

a)

capital.

b)

raw materials.

c)

human resources.

d)

facilities.

2.

Determine whether the following statement is true or false: Companies without an HR department do not participate in HR management activities.

a)

True; smaller companies have no need for HR management.

b)

True; only HR managers can complete these activities.

c)

False; in companies without HR departments, all employees participate in HR management activities.

d)

False; in companies without HR departments, other managers and supervisors participate in HR management activities.

3.

The first task in the HR management activity of staffing is

a)

screening and selecting applicants.

b)

determining need.

c)

determining job descriptions.

d)

recruiting.

4.

A job specification is an explanation of

a)

the skills, knowledge, and characteristics required for a job.

b)

the responsibilities and tasks associated with a job.

c)

where a job is located within the company’s facility.

d)

who manages the department where a job position is open.

5.

The part of staffing that involves seeking out and attracting qualified potential job candidates is called

a)

training.

b)

on-boarding.

c)

interviewing.

d)

recruiting.

6.

Which of the following is an on-boarding activity:

a)

Compliance

b)

Grievances

c)

Orientation

d)

Exit interviews

7.

Which of the following is a purpose of an exit interview:

a)

To gauge employee attitudes about social issues

b)

To negotiate compensation and benefits

c)

To gain constructive suggestions for improvement

d)

To gather further insight into the competition

8.

A commission or bonus is an example of a form of

a)

assistance program.

b)

compensation.

c)

benefit.

d)

employee contract.

9.

In what way might an HR manager be involved in employee benefits?

a)

Determining eligibility and costs

b)

Selecting an employee’s personal plan options

c)

Collecting insurance payments from employees

d)

Choosing an employee’s vacation days

10.

After a company’s training needs are determined, what is the next step in training and development?

a)

Managing employee performances

b)

Keeping records for personnel files

c)

Dismissing employees who are not up to standard

d)

Determining what training resources are available

11.

Making sure a company follows laws and regulations describes the HR management activity of

a)

staffing.

b)

compliance.

c)

compensation and benefits.

d)

employee relations.

12.

Which of the following workplace-related safety and health issues would most likely be regulated by law:

a)

Storage and disposal of chemicals

b)

Weight-management programs

c)

Smoking cessation support groups

d)

Health education information sessions

13.

Which of the following is a compliance issue:

a)

Minimum wage

b)

Conflict mediation

c)

Carpool organization

d)

Performance management

14.

Which of the following is an example of an employee-assistance program:

a)

Compensation

b)

Career and education planning

c)

Training on the use of dangerous power equipment

d)

Corrective action

15.

Labor-union negotiations are part of which HR management activity?

a)

Compensation and benefits

b)

Training and development

c)

Employee relations

d)

Staffing

16.

Human resources are a company’s most important resources because

a)

they are the least expensive resources.

b)

they are controlled by other company resources.

c)

they are the most expensive resources.

d)

they control all other company resources.

17.

True or false: All employees make an impact on a business.

a)

True; all employees make a positive impact on a business.

b)

True; all employees make either a positive or negative impact on a business.

c)

False; only managers and supervisors make an impact on a business.

d)

False; only executives and board members make an impact on a business.

18.

Which of the following is a reason that the role of HR management is changing:

a)

Business costs are going down.

b)

Employees place a greater emphasis on work over personal lives.

c)

The workforce is younger than ever.

d)

There is greater diversity in the workforce.

19.

Which of the following business trends affects HR management:

a)

Costs of business going down

b)

No restructuring

c)

Globalization

d)

Lack of new technology

20.

When HR management executives participate in a company’s long-range planning efforts, they are taking part in

a)

strategic management.

b)

marketing.

c)

budgeting.

d)

financial analysis.