WorksheetsQUALITY AWARENESS QUIZ 2025
Total questions: 41
Worksheet time: 21mins
What is the main objective of Total Quality Management (TQM)?
To inspect products at the end
To reduce cost only
To achieve customer satisfaction through continuous improvement
To increase production speed
ISO 9001 certification primarily focuses on which aspect of an organization?
Environmental management
Product design only
Quality management system
Employee welfare
The Japanese term ‘Kaizen’ stands for:
Waste reduction
Continuous improvement
Statistical analysis
Automation
Which of the following is NOT one of the 5S principles?
A) Sort
B) Sustain
C) Standardize
D) Supervise
A process with 3.4 defects per million opportunities in Six Sigma methodology is said to be:
at Six Sigma quality level
at Three Sigma quality level
at Zero Defects level
at Five Sigma quality level
Which ISO standard deals specifically with Environmental Management Systems?
ISO 9001
ISO 14001
ISO 45001
ISO 50001
The 'P' in PDCA cycle stands for:
Process
Plan
Performance
Predict
Which quality tool is used to identify the root cause of a problem?
Histogram
Pareto Chart
Fishbone Diagram
Scatter Diagram
The Deming Cycle is also known as:
Six Sigma Cycle
PDCA Cycle
Quality Loop
ISO Model
In Lean Manufacturing, 'Muda' refers to:
Overproduction
Waste
Quality
Safety
What does ISO stand for?
International Service Organization
International Standards Organization
International Organization for Standardization
Internal Systems Organization
Which of the following is a principle of TQM?
Management by fear
Employee involvement
Inspection-based quality
Quantity over quality
What is the purpose of a Control Chart?
To monitor process stability
To increase production
To measure profitability
To track sales
The 5 Whys technique is used for:
Forecasting demand
Root cause analysis
Customer surveys
Process mapping
Benchmarking refers to:
Setting performance standards internally
Comparing with best industry practices
Random quality checks
Product re-engineering
Who is known as the Father of Quality Control?
Henry Ford
W. Edwards Deming
Joseph Juran
Philip Crosby
Six Sigma aims to reduce variation by focusing on:
People
Process improvement
Marketing
Finance
What is the main output of a Failure Mode and Effect Analysis (FMEA)?
Risk Priority Number
Control Chart
Cause-Effect Diagram
Flowchart
ISO 45001 standard focuses on:
Energy management
Occupational health and safety
Data protection
The principle 'Do it right the first time' was emphasized by:
Deming
Crosby
Juran
Ishikawa
Which of these is a key concept of Lean Manufacturing?
Maximizing waste
Eliminating non-value-added activities
Overproduction
Delaying delivery
The “Voice of Customer” refers to:
Supplier complaints
Internal quality metrics
Customer feedback and requirements
Employee surveys
Which of the following is NOT a core value of TQM?
Continuous improvement
Short-term focus
Customer focus
Employee involvement
Pareto analysis is based on which principle?
(a)
ISO 27001 relates to:
Food safety
Energy efficiency
Information security management
Occupational health
Juran’s Trilogy consists of:
Planning, Control, Improvement
Plan, Do, Check
Inspect, Correct, Approve
Measure, Analyze, Control
The term “Zero Defects” is associated with:
Joseph Juran
Philip Crosby
Kaoru Ishikawa
Deming
What is the first step in the DMAIC process of Six Sigma?
Analyze
Define
Measure
Improve
29. The “Check” step in PDCA focuses on:
evaluating the results of implemented actions
planning improvements
implementing solutions
identifying problems
Which of the following is the correct answer?
Implementing the plan
Verifying results
Planning improvements
Documenting policies
Which of these tools is used to prioritize issues based on frequency or impact?
Histogram
Pareto Chart
Scatter Diagram
Flowchart
Which ISO standard deals with Energy Management Systems?
ISO 50001
ISO 9001
ISO 45001
ISO 27001
A cause-and-effect diagram is also known as:
Fishbone diagram
Histogram
Control chart
Flowchart
What is the key purpose of 5S methodology?
Cost reduction
Workplace organization
Product design
Customer service
'Poka-Yoke' is a Japanese term meaning:
Continuous improvement
Mistake proofing
Root cause analysis
Total production
The concept of 'Quality is free' was proposed by:
Deming
Juran
Crosby
Feigenbaum
The main focus of ISO 22000 is:
Food safety management
Environmental performance
Product design
Customer relations
The control phase in DMAIC ensures:
Process stability and sustainability
Implementation of new designs
Identification of variation
Statistical measurement
What is the main aim of Quality Circles?
Employee layoff
Employee participation in problem-solving
Management-only discussion
Equipment maintenance
Which of these is not a pillar of TPM (Total Productive Maintenance)?
A) Autonomous maintenance
B) Planned maintenance
C) Quality maintenance
D) Product marketing
ISO audits are conducted to:
Reduce employee count
Verify compliance with standards
Eliminate competition
Create marketing materials
