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WorksheetsConflict Resolution Quiz
Total questions: 20
Worksheet time: 10mins
One cause of conflict in the workplace is ?
Communication Breakdown
Bias
Poor job duties
Unqualified workers
When two or more people strive fr the same goal it is called?
Stress
Competition
Communication
Ambiguity
Unresolved conflict can cause?
Decreased productivity
Negative emotional health
Negtive Mental Health
All of theses
Some examples of correct workplace relationships are ? Check as many as apply
Mentor/Student
Supervisor/Employee
Boy friend /Girl Friend
An unassertive and uncooperative approach to conflict resolution is?
Anoying
Avoiding
Competing
Active
Name some strategies for conflict resolutions?
Open communication
Active listening
Patience
All of these
What percentage of employees avoid handling toxic situations?
10%
20%
30%
50%
Which strategy uses an assertive but cooperative approach to conflict?
Competing
Avoiding
Accomodating
Compromisisng
When you resolve disputes when they arise it benefits?
Employees
Company
Patient
Everyone
Open communication, active listening, emotional intelligence are all strategies for?
Anger Management
Conflict Resolution
Crisis
Effective communication
When you find a creative solution to problems to maintain a positive relationship you are?
Compelling
Collaborating
Cooperating
Competing
An exchange of information, thoughts, and ideas is?
Messaging
Communicating
Conditioning
Consulting
The three C's of conflict resolution are?
Communicate, collaborate, compromise
Communicate, concentrate, celebrate
Communicate, Constructive, criticize
Collaborate, Compromise, create
What are workplace relationships? Check all that apply
Boyfriend and girlfriend
Supervisor and employee
Employees and coworkers
Team members and support staff
______________ is the process of identifying and handling conflicts in a constructive way.
Negotiating
Conflict Management
Counseling
Critical process
Interpersonal, organizational emotional are all?
Workplace conflicts
Workplace relations
Workplae clubs
Workplace groups
Trust, respect, and Cooperation are qualitites of positive?
Students
Employees
Children
Workplace relationships
Remain calm, and respectful listen actively are?
Conflict managment skills
Supervisor traits
Good ideas
Leader responsibilities
Keeping workplace relationships healthy takes?
Effort, self awareness and flexibility
Time and money
Effort and support
Respect
Feedback and observation can be a tool for?
Growth and improvement
Hurting someone's feeling
Getting someone fired
Making sure they don't get promoted
