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Home Health Authorization Quiz

Total questions: 30

Worksheet time: 45mins

Name
Class
Date
1.

What is a home health authorization?

a)

A medical order from the doctor

b)

Approval from the insurance company for home health services

c)

A care plan for the nurse

d)

A billing statement

2.

Why is authorization important before services begin?

a)

It ensures the patient is happy

b)

It guarantees the agency will get paid for services

c)

It allows the nurse to skip paperwork

d)

It’s optional for most patients

3.

Which of the following payers can issue authorizations?

a)

Only Medicare

b)

Only Medicaid

c)

Insurance companies, Medicare, and Medicaid

d)

Only commercial insurance

4.

True or False: Without authorization, an agency may not be reimbursed for home health care.

4 lines
5.

Another term for authorization is:

a)

Pre-Billing

b)

Prior Authorization or Pre-Certification

c)

Post Approval

d)

Initial Assessment

6.

Name three types of home health services that might require authorization.

4 lines
7.

The Authorization Specialist acts as a bridge between which three parties?

a)

Doctor, billing department, and patient

b)

Referring provider, payer, and clinical team

c)

Patient, nurse, and scheduler

d)

Insurance agent, doctor, and family

8.

True or False: The Authorization Specialist is responsible for verifying insurance eligibility and benefits.

4 lines
9.

Which system is used to enter authorizations?

a)

EMR

b)

Excel

c)

Billing software only

d)

Email

10.

Name two key responsibilities of an Authorization Specialist.

4 lines
11.

Why is it important to keep authorization records organized and compliant?

a)

To help the billing team and prevent denials

b)

To save space

c)

To avoid calling the payer

d)

It’s not required

12.

True or False: Submitting authorizations late has no impact on payment.

4 lines
13.

What is the first step in the authorization process?

a)

Submit authorization

b)

Review referral packet

c)

Notify care team

d)

Track and follow up

14.

List three things to check in the referral packet.

4 lines
15.

During eligibility verification, what should you confirm?

a)

If the patient has a phone number

b)

If the policy is active and covers home health services

c)

If the patient has an emergency contact

d)

If the nurse is available

16.

True or False: Eligibility verification helps ensure care is reimbursable.

4 lines
17.

Which document must be within 90 days before the Start of Care (SOC)?

a)

Insurance card

b)

Face-to-Face (F2F) encounter

c)

Discharge summary

d)

Frequency order

18.

List two submission platforms commonly used for authorizations.

4 lines
19.

What key details should be included in the authorization request?

a)

Patient/Provider Details

b)

Diagnosis Code/ICD 10

c)

Frequency

d)

Nurse's Schedule

20.

How long is the typical turnaround time for authorization decisions?

a)

1–2 hours

b)

2–5 business days

c)

1–2 weeks

d)

10 business days

21.

What should you do when an authorization is approved?

a)

Record auth number and notify the care team

b)

Wait for the nurse to start care

c)

File it away for later

d)

Ignore until billing requests it

22.

If an authorization is denied, what is the next step?

a)

Ignore the denial

b)

Review reason, appeal, or correct the issue

c)

Start services anyway

d)

Cancel the referral

23.

True or False: It’s important to share authorization results promptly through EMR or email.

4 lines
24.

When an authorization is pending, what should you do?

a)

Wait without follow-up

b)

Submit missing documentation or monitor for updates

c)

Start care immediately

d)

File for denial

25.

List one example of a situation requiring follow-up (e.g., portal down, expiring authorization).

4 lines
26.

Which is NOT a common reason for authorization denial?

a)

Missing or expired F2F

b)

Wrong CPT/HCPCS code

c)

Nurse’s signature missing on chart note

d)

Out-of-network provider

27.

True or False: Including recent clinical notes can help prevent “lack of medical necessity” denials.

4 lines
28.

What should you do if an authorization is about to expire?

a)

Wait until it expires

b)

Track 5 days before expiry and submit an extension

c)

Cancel the patient’s care

d)

Do nothing

29.

Match the authorization type to its definition:

Prior Authorization → Approval obtained ___ services are provided.
Add-On Authorization → Requested when ___ services are needed.
Retro Authorization → Obtained ___ services have been provided.

a)

After, Before, Additional

b)

After, Additional, Before

c)

Before, Additional, After

d)

After, Before, Before

30.

Why is gathering accurate documentation critical for both compliance and patient care access?

4 lines