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MTL2 Cold Water Learner Outcome 9

Total questions: 6

Worksheet time: 3mins

Name
Class
Date
1.

What is one method to reduce the time a cold water system is isolated?

a)

Turn off the water supply early in the process

b)

Make the final connection the first operation

c)

Complete as much preparation as possible before isolation

d)

Drain the system before informing the customer

2.

What should you tell the customer before decommissioning work begins?

a)

The exact time the water will be restored

b)

Which parts of the system you will be working on

c)

That they cannot use any water for 24 hours

d)

That the system will be permanently removed

3.

What is the first step in temporarily decommissioning a cold water system?

a)

Drain the system

b)

Inform the customer and give an estimated isolation time

c)

Turn off all appliances

d)

Place a warning notice

4.

What does permanent decommissioning involve?

a)

Isolating and draining the system temporarily

b)

Removing all appliances and pipework completely

c)

Installing a new isolation valve

d)

Adding a warning notice only

5.

What notice should be placed during temporary isolation?

a)

“System under maintenance – do not use taps”

b)

“Supply turned off – do not turn back on”

c)

“Permanent decommissioning in progress”

d)

“Water pressure low – use sparingly”

6.

What is the main reason for keeping the customer informed during isolation?

a)

To comply with Water Regulations

b)

To allow them to plan essential activities like bathing and cooking

c)

To prevent damage to appliances

d)

To speed up the repair process