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WorksheetsLevel 2 Property Maintenance Operative
Total questions: 60
Worksheet time: 30mins
Under the Health and Safety at Work Act, who is responsible for health and safety at work?
The employer only
The employee only
Both employer and employee
The Health and Safety Executive
Which of the following is a legal requirement when working at height?
Use a ladder for any work above ground level
Avoid working at height if possible
Always use scaffolding
Wear a hard hat only
COSHH regulations relate to:
Control of noise at work
Control of substances hazardous to health
Control of social hazards
Control of safety harnesses
PPE should be:
Provided by the employee
Optional unless stated otherwise
Suitable, maintained, and used correctly
Used only when requested by a client
Before starting work in an unfamiliar building, what should be reviewed first?
The company handbook
The building drawings
The risk assessment and method statement
The maintenance schedule
A fire extinguisher with a blue label contains:
Water
Foam
Dry powder
CO₂
A near miss should be:
Ignored if no one was hurt
Reported and recorded
Discussed at the next meeting only
Reported to the police
Manual handling means:
Lifting items with mechanical aids
Using only one hand to lift
Transporting or supporting loads by hand or bodily force
Moving machinery manually
When isolating an electrical supply, the first step is to:
Disconnect the cable
Inform the building owner
Switch off and verify isolation
Lock out and tag out the circuit
A safe working area should be:
Clean, tidy, and well lit
Crowded but supervised
Left as found
Which tool is most suitable for cutting timber for a door frame?
Bolster chisel
Tenon saw
Cold chisel
Junior hacksaw
A loose hinge on a door should be repaired by:
Using longer screws or wood filler if holes are worn
Tightening all hinges with excessive force
Replacing the entire door
Painting over the screws
The first step when repairing damaged plaster is:
Apply paint
Prepare and clean the surface
Mix filler immediately
Sand without dust control
What is the best way to prepare a surface for painting?
Paint directly over old paint
Clean, sand, and prime the surface
Wipe with solvent only
Apply two coats of gloss paint
The correct adhesive for ceramic tiles is:
PVA glue
Silicone sealant
Tile adhesive or mortar
Expanding foam
When repairing damaged flooring, you should first:
Lay new boards over the damaged section
Inspect and remove any loose material
Paint the area
Apply filler immediately
Mortar joints in brickwork should be replaced using:
Tiling grout
Sand and cement mix
Silicone sealant
PVA and plaster
The main cause of damp in masonry walls is:
Overpainting
Condensation and water ingress
Lack of sunlight
Air movement
Roof repairs should only be carried out:
In wet conditions for adhesion
By anyone on site
Using safe access and weather checks
Without harnesses
Fencing defects are commonly caused by:
Over-painting
Rot or rust
Lack of signage
Overuse of nails
What is the first step when repairing a leaking tap?
Apply PTFE tape to the handle
Turn off the water supply
Remove the sink
Tighten all fittings
Drain traps are used to:
Increase water pressure
Stop smells and gases entering the property
Reduce water flow
Prevent pipe freezing
Which tool is commonly used to clear a blockage in a waste pipe?
Wire brush
Plunger or drain rod
Hammer
Paint scraper
Legionella bacteria can develop in:
Cold water only
Hot and cold stagnant water systems
Outdoor systems only
Plastic pipework
A stopcock is used to:
Drain a system
Control or shut off the water supply
Measure water flow
Increase water pressure
Environmental and energy systems include:
Solar panels, heat pumps, and water-saving devices
Tiling and painting
Joinery and plastering
Lighting only
When checking for leaks in a plumbing system, always:
Pressurise before isolating
Use visual inspection and dry wipe
Use high-pressure air
Avoid water testing
Drainage systems are tested for leaks using:
Pressure testing with air or water
Paint application
Odour detection
CCTV only
Before working on an electrical circuit, you must:
Remove the fuse and check for dead
Wear rubber gloves only
Turn off nearby lights
Assume it is safe
A red fire extinguisher contains:
Foam
Water
CO₂
Dry powder
An emergency light should:
Work only when the main power is on
Illuminate during a power failure
Be switched off at all times
Be tested yearly only
The correct procedure after identifying a damaged cable is to:
Continue working carefully
Tape over the damage
Report and isolate the circuit
Pull out the wire
The main colour for an earth conductor in the UK is:
Red
Green/yellow
Blue
Brown
Waste materials should be:
Disposed of in one general skip
Segregated for reuse, recycling, or disposal
Burned on site
Buried
Energy efficiency in buildings is improved by:
Increasing heating output
Adding insulation and sealing air leaks
Leaving windows open
Removing thermostats
A waste carrier’s licence is required for:
Carrying waste to a client’s house
Transporting waste from site to disposal facility
Recycling on site
Using personal vehicles
Which regulation covers environmental protection?
Building Safety Act
Environmental Protection Act
COSHH
Electricity at Work Regulations
A job sheet normally contains:
Personal details only
Details of work, time, and materials used
Employee wage rates
Weather forecast
When reading a floor plan, a dashed line usually represents:
A wall
Hidden feature or overhead item
Plumbing fixture
Light fitting
Digital reporting of maintenance issues helps by:
Slowing down communication
Increasing data loss
Providing real-time updates and traceability
Avoiding record keeping
When communicating with customers, you should:
Use technical jargon only
Adapt your language for clarity
Avoid written communication
Be brief and dismissive
Equality, diversity, and inclusion mean:
Treating everyone the same regardless of need
Valuing differences and ensuring fair treatment
Allowing some people special privileges
Ignoring cultural backgrounds
Continuous Professional Development (CPD) helps operatives to:
Avoid learning new skills
Maintain competence and progress professionally
Work longer hours
Reduce training records
A team-focused operative will:
Work independently only
Cooperate to achieve shared goals
Avoid helping others
Delegate all tasks
Quality assurance ensures:
Only high-cost materials are used
Work meets standards and reduces defects
Projects finish faster
Extra paperwork
When unsure about a task, the correct action is to:
Attempt it anyway
Escalate to a supervisor or competent person
Leave the site
Ask a colleague of same level
Data protection ensures:
Information is shared freely
Confidential data is handled securely
All staff access personal data
Data can be kept indefinitely
Planned Preventative Maintenance (PPM) is:
Reactive repairs only
Routine maintenance to prevent breakdowns
Unplanned work
Emergency-only work
Reactive maintenance is:
Planned in advance
Performed after faults occur
Performed yearly
Avoided completely
The purpose of method statements is to:
Describe the safe way to perform a task
Provide a materials list only
Identify tools required
Replace risk assessments
A maintenance operative should check tools before use to:
Ensure they are safe and functioning
Identify manufacturer
Match toolbox colours
Avoid using PPE
Tools should be stored:
In a clean, secure, and dry area
Anywhere convenient
In vehicles overnight
Outside for easy access
A spillage of oil or chemical should be:
Ignored if small
Cleaned up using spill kit and reported
Mopped with paper towels
Left for others
Access equipment must:
Be checked before use
Be used only outdoors
Never need inspection
Be used by anyone available
When preparing to work near the public, you should:
Ignore them
Erect barriers and warning signs
Allow access through the work area
Ask them to supervise
The purpose of building regulations is to:
Ensure buildings are safe, healthy, and efficient
Add unnecessary cost
Restrict design options
Apply only to new buildings
A sustainable working practice includes:
Minimising waste and conserving resources
Maximising energy use
Using new materials only
Avoiding recycling
Who enforces building safety legislation?
The client
Local Authority Building Control or HSE
Site supervisor only
The customer
Effective teamwork improves:
Communication, efficiency, and safety
Costs and delays
Conflicts
Rework rates
The most professional way to handle customer complaints is to:
Ignore them
Listen, record, and report to your supervisor
Argue your point
Tell the customer to contact head office
