Worksheetspart 1 Ch8
Total questions: 10
Worksheet time: 5mins
Which of the following best defines the transformation process?
Changing inputs into outputs
Measuring productivity
Hiring employees
Planning marketing campaigns
Which of the following is NOT considered an input in the transformation process?
Labor
Capital
Finished products
Materials
In service businesses, measuring productivity is difficult because:
Services are intangible
Machines are used more
Employees are not trained
Services are identical
LEGO uses replaceable building blocks that can be rearranged to make new designs. This is an example of:
Standardization
Modular design
Customization
Mass production
A bakery can produce 200 cupcakes per day, but demand increased to 300. This is a case of:
Overproduction
Capacity planning
Inventory management
Quality control
A café near a school was opened to attract students. This decision relates to:
Facility layout
Facility location
Capacity planning
Quality inspection
A Saudi clothing company sends fabric to Turkey for stitching because it is cheaper. This is an example of:
Globalization
Outsourcing
Standardization
Automation
A hospital that receives ISO certification has achieved:
Reduced costs
International quality standards
Increased marketing efforts
Automation
A worker at Toyota stops the assembly line when a defect appears. This shows:
Sampling
Total Quality Management
Standardization
Process layout
A chocolate factory checks every bar for correct weight before packaging. This is an example of:
Inspection
Sampling
Quality Control
TQM
