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WorksheetsPrelim Review Quiz OM-Part 1
Total questions: 15
Worksheet time: 6mins
1. Which of the following is not a part of Management process
Directing
Delegating
Planning
Controlling
2. Creating company mission statement is ______.
Planning
Organizing
Controlling
Staffing
3. A manager engaged in the managerial function of ______ is monitoring progress toward goal achievement and taking corrective action when needed
Motivating
Controlling
Planning
Coordinating
4. Esprit De Corpse stands for ______.
Values
Group Dynamic
Team Spirit
Morale
5. Dismissing(firing) an employee for poor performance is ______.
Planning
Staffing
Controlling
Leading
6. Which managerial function clarifies the boundaries of authority and responsibility within a department?
Planning
Directing
Organizing
Controlling
7. In what order do managers typically perform the managerial functions?
Organizing, planning, controlling, leading, staffing
planning, organizing, staffing, leading, controlling
organizing, leading, planning, controlling, staffing
planning,staffing, organizing, controlling, leading
8.It involves the evaluation, recruitment, selection, training and placement of individuals in specific job roles.
Staffing
Controlling
Hiring
Organizing
9. Who said, “Efficiency is doing things right; effectiveness is doing the right things.”?
Henry Mintzberg
Henri Fayol
Peter Drucker
Harold Koontz
10. Which function of management deals with determines what extent the business is accomplishing goals set in the planning stage.
Controlling
Leading
Implementing
Organizing
11. Which of the following will help motivate employees?
Compromise on poor performance
Use positive reinforcement, and generalize it
Ask for performance and set standards
Use the same methods of reinforcement for everyone
12. When solving a group conflict, you should:
Establish a winner and loser group
Smooth over the problem, hope it will go away with time
Resolve it in such a way that there is no apparent winner or loser
Support the position with the most people involved
13. To be able to formulate a workable plan you must first:
Have knowledge of utilities’ policies & rules.
State the objective to be achieved.
Know of available resources.
Understand the utilities’ methods & procedures.
14. When resolving problems between two employees, the manager should remember that differences exist between employees personalities.
TRUE
FALSE
15. Influence enables a person to affect the activity of another.
TRUE
FALSE
