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Q Day

Total questions: 10

Worksheet time: 2mins

Name
Class
Date
1.

Q1. When is Quality Day celebrated globally?

a)

November 1st

b)

The second Thursday of November

c)

We deliver top-notch oral health and continence care

d)

Any day in November

2.

Q2. What quality of care do we commit to delivering as per our quality policy?

a)

We deliver the highest standards of oral health and continence care

b)

We deliver best-in-class oral health and continence care

c)

We deliver top-notch oral health and continence care

d)

We deliver world-class oral health and continence care

3.

Q3. What is the consequence of not adhering to our quality standards?

a)

Health complications for patients using our products

b)

Broken customer trust

c)

Negative brand perception

d)

All of the above

4.

Q4. What does QBWM stand for?

a)

Quality Builds with Management

b)

Quality Begins with Motivation

c)

Quality Begins with Me

d)

Quality Based Workflow Management

5.

Q5. What is the foundation of our global quality standards?

a)

Ensuring that we adhere to local regulations and market trends

b)

Maintaining an effective quality system and complying with global requirements

c)

Delivering safe and reliable products and solutions to our customers and their patients

d)

All of the above

6.

Q6. Who is responsible for Quality?

a)

Everyone / Me

b)

The Quality Department

c)

Managers & Supervisors only

d)

Customer Service Team

7.

Q7. Why is it essential that we undertake each action with the "Quality Begins with Me" mindset at Dentsply Sirona?

a)

Because we were asked to do so

b)

Because our products touch upon people's lives and may end up in the hands our own family and friends

c)

Because it reduces the need for collective accountability

d)

Because autonomy is important

8.

Q8. If I receive a complaint, when should I report it to Customer service?

a)

Whenever I feel like

b)

Within 1 working day

c)

Within 3 working days

d)

By the end of the week

9.

Q9. What does IFU stand for?

a)

Information for Users

b)

Internal Function Unit

c)

International Field Usage

d)

Instructions for Use

10.

Q10. A defect is a deviation from the intended quality and specifications of a product. Among the conditions below, which one is not a defect?

a)

Crack or damage on the surface of dental chair

b)

Broken endodontic file

c)

Curing light is not working properly

d)

Preventive maintenance for X-ray machine