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Worksheets1st test hospitality
Total questions: 5
Worksheet time: 25secs
Name
Class
Date
1.
What does the term 'hospitality' encompass?
a)
accommodation
b)
transportation
c)
entertainment
d)
food services
2.
2. Which of the following is NOT a sector of the hospitality industry?
a)
a. Lodging
b)
b. Food and beverage
c)
c. Agriculture
d)
d. Travel and tourism
3.
3. Which department in a hotel is responsible for cleaning guest rooms and public areas?
a)
a. Front office
b)
b. Housekeeping
c)
c. Food and Beverage
d)
d. Engineering
4.
4. What is the primary goal of hospitality?
a)
a. To maximize profits
b)
b. To provide excellent customer service and ensure guest satisfaction
c)
c. To expand business locations
d)
d. To reduce operating costs
5.
5. Which of the following is an example of a lodging business?
a)
a. Restaurant
b)
b. Travel agency
c)
c. Resort
d)
d. Cruise line
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