WorksheetsManagement
Total questions: 70
Worksheet time: 36mins
What type or level of management do strategic managers who prepare general and long-term goals for the organization fall under?
low-level
middle-level
top-level
unit-level
What type or level of management communicates directly with and trains the staff?
low-level
middle-level
top-level
unit-level
What type or level of management do tactical managers who implement general plans in their respective departments fall under?
low-level
middle-level
top-level
unit-level
Which of the following are examples of top-level management
chief executive officer
Floor supervisor, area supervisor, and section manager
supervisor
Department head, and regional sales manager
Which of the following is an important function of mid-level management
To prepare workers’ daily schedules
To serve as a link between top-level and first-line management
To make sure projects meet deadlines
To establish long-term objectives for the company
Which of the following is not part of Top Level Management?
President
Chief Executive Officer
Chief financial officer
Supervisor
Which is not the function of the First Line/ Supervisory Management?
Supervise workers
Oversee daily operations
Directing and controlling primary functions
Give salary raise
Management responsible for establishing departmental policies
Top Management
Middle Management
First Level Management
None of the above
Which of the following are examples of middle-management
Floor supervisor, area supervisor, and section manager
Chief executive officer
Supervisor
Department head, and regional sales manager
Who are managers?
people who physically produce goods and services by working on specific tasks
people who allocate and monitor the use of organizational resources in the form of information, materials, money and people
people who acquire goods and services by thinking on specific tasks
people who allocate and monitor the use of organizational resources in the form of money and people only
Which of the following is NOT a level of management?
top manager
middle manager
first- line manager
executive manager
Middle managers are managers who ........
may be directors, chief executive officers, presidents and vice presidents
are responsible for the management of employees directly engaged in producing the goods or services provided by the business
are responsible for major areas of organizational activity
are the ones who set policies and procedures and make final business decisions
The strategic level of management is considered to be .............
top level management
middle management
lower- level management
organised management
The best definition of a firm’s organisational structure is that:
1) it shows exactly what job everyone does
2) it shows a plan of the offices and factory
3) it shows the levels of management and division of responsibilities
4) it refers to the way in which products are made and pass through the factory
Which management level is responsible for setting overall company strategy and goals?
Top
Middle
Frontline
Operational
Who is responsible for hiring or firing top executives and key personnel?
Top management
Middle management
Frontline management
Supervisory management
What is a key responsibility of middle management?
Developing departmental strategies and objectives
Setting overall company strategy
Interacting with customers
Assigning tasks to employees
Which management level is involved in coordinating activities between different departments?
Middle
Top
Frontline
Supervisory
Who is responsible for providing feedback and guidance to frontline managers and employees?
Middle management
Top management
Frontline management
Supervisory management
Which management level is tasked with assigning tasks and responsibilities to employees?
Frontline
Middle
Top
Executive
Who is responsible for training and coaching employees to perform their duties effectively?
Frontline management
Middle management
Top management
Supervisory management
Which management level resolves day-to-day operational issues?
Frontline
Middle
Top
Executive
Who interacts with customers and addresses their concerns?
Frontline management
Middle management
Top management
Supervisory management
Who is responsible for implementing policies and procedures within their team or department?
Frontline management
Middle management
Top management
Executive management
Which management level is responsible for representing the company to stakeholders and the public?
Top
Middle
Frontline
Supervisory
Which management level is involved in monitoring and evaluating departmental performance?
Middle
Top
Frontline
Executive
An organisational_______ is a way to arrange people and work in a business.
chain
command
structure
The organisational structure organises the levels of_________
in a business.
lines
complex
management
Which type of leadership style involves managers and employees working together in unison to make decisions?
Democratic
Laissez-faire
Autocratic
What is an advantage of laissez-faire style of leadership?
It leaves room for decision making to more innovative
Roles of responsibility are clearer
It makes employees feel more supported
What is meant by leadership?
Someone that tells employees what to do
The act of guiding a group or team to achieve a certain goal
Inspiring staff members to achieve their dreams
What are the advantages of autocratic leadership?
It is an innovative style of leadership
Decisions are made quickly and by the most experienced members of staff
Employees ideas and creativity are not usually considered
What are the disadvantages of laissez-faire leadership?
Employees creativity isn't usually considered and employees could become demotivated
Employees are scared of management and are not allowed to make decisions
It is unclear who takes responsibility and can lead to poor performance if inexperienced staff aren't supported
What are the advantages of democratic leadership?
Employees are highly motivated and accepting of change
Employees are lazy and scared of change
Decisions are made quickly and efficiently
A laissez-faire leadership style ensures that tasks are completed on time and deadlines are always met
True
False
Decision making can be very slow when it comes to Democratic leadership
True
False
Decisions are made quickly when there is an Autocratic leadership style
True
False
" It is effective when the leader wants to keep employees informed about matters affecting them. ."
Which leadership style is this?
Autocratic
Democratic
Laissez-faire
Bureaucratic
Which leadership style would be appropriate?
