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Quality Improvement Techniques Quiz

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following is the first step in the FMEA process?

a)

Identify potential effects of failure

b)

Identify the process or product to be analysed

c)

Assign risk priority numbers

d)

Develop action plans

2.

What does the Pareto Principle state?

a)

80% of problems are caused by 20% of causes

b)

All causes are equally important

c)

20% of problems are caused by 80% of causes

d)

Problems and causes are unrelated

3.

Which diagram is also known as a fishbone diagram?

a)

Pareto diagram

b)

Scatter diagram

c)

Cause and effect diagram

d)

Control chart

4.

Which of the following is a key benefit of quality circles?

a)

Increased management control

b)

Improved employee involvement

c)

Reduced communication

d)

Decreased teamwork

5.

In FMEA, what does the Risk Priority Number (RPN) help to determine?

a)

The cost of the process

b)

The order in which risks should be addressed

c)

The number of employees needed

d)

The time required for analysis

6.

Which of the following is NOT a typical category in a cause and effect diagram?

a)

Methods

b)

Machines

c)

Money

d)

Materials

7.

What is the main purpose of Pareto analysis in quality management?

a)

To identify the root cause of a problem

b)

To prioritise issues based on their impact

c)

To assign tasks to team members

d)

To measure process speed

8.

Which of the following best describes a quality circle?

a)

A group of managers who meet to discuss profits

b)

A team of employees who meet regularly to solve work-related problems

c)

A circle drawn on a quality chart

d)

A type of control chart

9.

Which risk assessment technique involves scoring the severity, occurrence, and detection of potential failures?

a)

SWOT analysis

b)

FMEA

c)

Brainstorming

d)

Control charting

10.

Which of the following is a continuous improvement strategy?

a)

Ignoring minor defects

b)

Implementing Kaizen

c)

Reducing employee training

d)

Avoiding feedback

11.

In a cause and effect diagram, what do the 'bones' of the fish represent?

a)

The timeline of the process

b)

The main categories of potential causes

c)

The solutions to the problem

d)

The cost of each cause

12.

Which of the following is NOT a benefit of quality circles?

a)

Enhanced communication

b)

Increased absenteeism

c)

Improved problem-solving

d)

Greater job satisfaction

13.

What is the main goal of FMEA?

a)

To eliminate all possible failures

b)

To identify and prioritise potential failures

c)

To increase production speed

d)

To reduce the number of employees

14.

Which of the following is a step in the FMEA process?

a)

Assigning a budget

b)

Identifying potential failure modes

c)

Drawing a control chart

d)

Conducting a survey

15.

What is the main advantage of using a cause and effect diagram?

a)

It provides a solution to the problem

b)

It helps identify possible causes of a problem

c)

It measures process output

d)

It tracks employee attendance

16.

Which of the following is a key feature of continuous improvement?

a)

One-time changes

b)

Ongoing, incremental changes

c)

Ignoring feedback

d)

Focusing only on profits

17.

In Pareto analysis, what is typically plotted on the vertical axis?

a)

Time

b)

Frequency or impact of problems

c)

Employee names

d)

Cost in pounds

18.

Which of the following is a common outcome of effective quality circles?

a)

Increased product defects

b)

Improved workplace morale

c)

Higher absenteeism

d)

Reduced communication

19.

What does FMEA stand for?

a)

Failure Mode and Effects Analysis

b)

Final Management Evaluation Assessment

c)

Functional Measurement and Evaluation Analysis

d)

Failure Management and Efficiency Assessment

20.

Which of the following is an example of a risk assessment technique?

a)

FMEA

b)

Brainstorming

c)

Quality circles

d)

Control charting