Font size
WorksheetsSafe Deposit Vault (SDV) Locker Policy
Total questions: 30
Worksheet time: 18mins
What is the precise bank liability limit for loss of locker contents resulting from a theft, robbery, or fraud directly attributable to the bank's employee(s)?
The bank is fully liable for the declared value of the contents by the customer.
Equivalent to one hundred times the prevailing annual rent of the safe deposit locker.
Limited to the cost of replacing the locker mechanism and two years of rent.
Limited to the value of the fixed deposit taken at the time of allotment.
For a high-risk customer, at what threshold of continuous non-operation is the branch mandated to contact the locker holder, even if rent payment is regular?
More than 6 months.
1 year.
2 consecutive years.
3 consecutive years.
If a locker remains un-operated and the rent unpaid, what is the maximum cumulative period of non-operation and non-location of the customer that must elapse before the bank gains the right to proceed with a break open?
Rent unpaid for 2 consecutive years, inoperative for 5 years or more.
Rent unpaid for 3 consecutive years, inoperative for 7 years or more, and the customer cannot be located.
Rent unpaid for 5 consecutive years, inoperative for 5 years or more.
Rent unpaid for 1 year, inoperative for 3 years or more.
In the event of a customer losing their key, the charges for the break open and replacement of the locking mechanism must be collected in advance and credited to which specific account?
Locker Operative Account (LKACU)
Locker Rent Collection Account (LKRCM)
Which combination of personnel is mandatorily required to be present during the break-open procedure of a safe deposit locker?
Branch Manager, Key Custodian, and two external customers.
Two Bank Officers (BM/ABM), a bank advocate, and the Head Office representative.
Two Officers, Two Respectable persons outside the Bank or a bank advocate, and One Personnel from RO/Nearby branch deputed.
Branch Manager and the Regional Head/Controlling Officer only.
For a jointly operated locker, if the hirers choose to make a nomination, what is the maximum number of nominees permitted?
One person only.
Maximum number of nominees is equal to the number of joint account holders.
Maximum two persons, regardless of the number of joint account holders.
One person for each joint account holder, named individually.
What is the mandatory frequency for the surprise periodic verification of all surrendered/vacant lockers and their keys by an officer not connected with their custody?
Weekly.
Fortnightly.
Monthly.
Quarterly.
If an unidentified article is found in the locker area, and it remains unclaimed, after what minimum period may the bank hand it over to the police or dispose of it via public notice?
One year.
Two years.
Three years.
Five years.
Which Finacle 10 menu is used for generating reports related to SDV lockers?
A. LKCM .
B. LkRCM .
C. LKREPM.
D. LKTRM.
What is the mandated frequency for the interchanging of the duplicate master key that is kept under safe custody with another branch?
Annually, as part of the audit process.
Every six months.
At least once in two years.
Only when the key is damaged or a security breach is suspected.
What are the precise population thresholds used for classifying an ATM location as Urban and Metro, based on the 2011 census?
Urban: below 1,00,000; Metro: above 10,00,000.
Urban: below 9,99,999; Metro: above 10,00,000.
Urban: below 5,00,000; Metro: above 1,00,000.
Urban: below 9,999; Metro: above 9,99,999.
An ATM is classified as an Off-Site ATM if it is installed at a place other than its branch beyond what specific distance?
Beyond 10 Km from the nearest branch.
Beyond 100 Meters from the branch.
Beyond 500 Meters from the branch.
Beyond 1 Km from the branch.
To avoid the monetary penalty, an ATM should not be in a "cash out" status for more than what duration in a single month?
12 hours.
5 hours.
10 hours.
24 hours.
Under the Opex Model for ATM deployment, which entity typically owns the ATM and is responsible for site development and maintenance?
The Bank itself.
The outsourced vendor.
The Cash Replenishment Agency.
The Regional Office (RO) of the Bank.
What is the mandatory period for which the DVSS camera/CCTV backup must be maintained at an ATM site?
180 days.
90 days.
60 days.
30 days.
The key performance indicator (KPI) for the transaction volume that an ATM should generate within 6 months of its installation is:
Number of transactions processed
Amount of cash loaded
Number of maintenance visits
ATM installation cost
Which of the following is the minimum number of hits per day required for an ATM to be classified as a high hit ATM?
50 plus hits per day.
100 plus hits per day.
150 plus hits per day.
200 plus hits per day.
Under Cash Reconciliation for an Off-Site ATM, who is responsible for the monthly verification of cash at the ATM with the books, and how often must this be done?
Branch Custodians, on a load-to-load basis.
Cash replenishing Agency, monthly.
Linked Branch, at least once in a month.
Service Provider, on a quarterly basis.
Which specific ATM feature uses a dynamic password, shared by a central server to custodians, to secure the cash replenishment activity?
Biometric ATM.
Interoperable Card-less Cash Withdrawal (ICCW).
Debit Card Control Option.
One Time Combination Lock (OTC).
Which type of ATM is owned and operated by non-bank entities but is not under an 'outsourcing contract' from a particular bank?
Brown Label ATM.
White Label ATM.
Green Label ATM.
Yellow Label ATM.
Which advanced functionality provided through the ATM allows for Fund Transfer to Mobile numbers?
Regarding the ATM's operational economics, if an ATM fails to generate the required daily transaction volume within the first 6 months of installation, what is the mandated action and timeline?
The ATM must be decommissioned within 3 months of the review date.
The ATM must be relocated to a potentially high-traffic area within the next 3 months.
The bank must negotiate a lower monthly minimum guarantee with the vendor within 30 days.
The ATM must be converted from a Brown Label to a White Label operation immediately.
What is the specific minimum percentage of the bank's ATM fleet that should be equipped with the Interoperable Card-less Cash Withdrawal (ICCW) capability using QR Code scanning?
of all ATMs, in a phased manner.
of all ATMs, focusing on metro/urban areas.
of all ATMs, excluding rural locations.
The policy only states the feature is enabled in ATMs with plans for a phased rollout to all ATMs.
Under the ATM Cash Reconciliation process, who is responsible for the physical tally of the cash balance with the counter balance at an On-Site ATM, and what is the basis for this tally?
The Linked Branch Manager, on a monthly basis.
The Cash Replenishment Agency (CRA), daily.
Branch Custodians, on a load-to-load basis.
The Service Provider, on a quarterly basis.
In the context of the One Time Combination (OTC) lock for cash replenishment, which RBI circular recommended member banks to operate all ATMs using this security measure?
RBI/2017-18/123 DCM (PLG) No 2968/10.25.007, 2018-19 dated 14.06.2019.
RBI/2017-18/214 DCM (PLG) No 2968/10.25.007, 2018-19 dated 14.06.2019.
RBI/2018-19/214 DCM (PLG) No 3000/10.25.007, 2019-20 dated 14.06.2019.
RBI/2017-18/214 DCM (PLG) No 2968/10.25.007, 2018-19 dated 01.04.2019.
What is the stated primary purpose of the Pink Label ATM category?
To increase the daily transaction volume in female-dominated areas.
To provide specialized banking services tailored for women customers.
To mitigate the problem of women standing in long queues of ATM by ensuring only women access these ATMs.
To provide higher cash withdrawal limits exclusively for women.
Which feature is suggested for the deployment of ATMs/CRMs specifically in rural areas, alongside the potential future use of UIDAI authentication?
Mobile ATM functionality.
Biometric scanner.
Voice-guided instructions.
Interoperable Card-less Cash Withdrawal (ICCW).
Which type of ATM, based on its label, is established specifically for the purpose of E-commerce transactions?
A. Green Label ATM.
B. Orange Label ATM.
C. Pink Label ATM.
D. Yellow Label ATM.
How is the dynamic password used in the One Time Combination (OTC) lock mechanism delivered to the ATM custodians?
Via a secure SMS message from the respective Branch Manager.
Through a pre-recorded OTP list provided by the cash replenishment agency.
Shared by the central server from the back end.
Generated by the ATM itself upon keying in the physical key.
In the context of the Interoperable Card-less Cash Withdrawal (ICCW) feature, which specific bank application can customers use to scan the required QR code for withdrawal?
UBI Card Control.
PayAtoM.
Vyom UPI scan facility.
U-Mobile (Union Bank Mobile Banking).
