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WorksheetsMGT315 Chapter 3-4
Total questions: 21
Worksheet time: 11mins
What does Hanlon’s Razor suggest?
All errors are due to malice
Blame people first before analysing facts
Don’t assume bad intent when incompetence is possible
Emotions should drive decision-making
Which of these is a barrier to critical thinking?
Logical reasoning
Open-mindedness
Egocentrism
Creativity
What is cognitive dissonance?
Disagreement in group discussions
Logical fallacy in reasoning
Discomfort from conflicting beliefs and actions
Tendency to think in others' shoes
What is a common consequence of excessive stress on critical thinking?
Improved performance under pressure
Impaired memory and impulsive decisions
Increased creativity and focus
More structured thought patterns
How does critical thinking help in the workplace?
Encourages following existing procedures
Promotes conformity
Enhances decision-making and problem-solving
Eliminates the need for collaboration
What distinguishes creative thinking from critical thinking?
Creative thinking is divergent; critical thinking is convergent
Both rely solely on intuition
Critical thinking does not require evaluation
Creative thinking avoids emotional influence
Which technique helps avoid cognitive bias?
Stereotyping individuals
Seeking diverse perspectives and questioning assumptions
Ignoring opposing viewpoints
Trusting initial impressions
What is the first step in the problem-solving method?
Assess alternatives
Recognize the need for a decision
Generate alternatives
Implement the solution
How should alternatives be generated during problem solving?
Only realistic options should be listed
Focus on quality over quantity
At least 15 creative solutions should be listed
Generate solutions with supervisor approval only
What does decision making involve?
Avoiding risks and uncertainties
Making choices among alternatives to reach a desired state
Following predetermined rules
Postponing difficult choices
What is the purpose of a decision tree?
Simplifying financial reports
Visualizing organizational hierarchy
Analyzing complex decisions and risks
Mapping employee roles
What technique involves subtracting costs from benefits to evaluate decisions?
Game Theory
Decision Tree
Cost/Benefit Analysis
Heuristic Method
What is the heuristic method used for?
Ensuring legal compliance
Solving problems using rule-of-thumb strategies
Making emotional decisions
Finalizing budget allocations
How does tiered voting help in decision-making?
By eliminating unpopular employees
By ranking preferences to select the best option
By voting on unrelated criteria
By relying solely on expert opinion
How can managers encourage creativity in problem solving?
Enforce strict rules
Limit employee decision-making
Publicly reward innovative solutions
Penalize failure
What is the primary goal of generating questions in a learning environment?
To provide answers directly
To limit discussion
To assess understanding and stimulate critical thinking
To confuse students
Which type of questions encourages deeper analysis and reflection?
Closed-ended questions
Multiple-choice questions
True/false questions
Open-ended questions
How can questions be effectively used in group discussions?
To ensure everyone agrees
To avoid addressing complex issues
To guide the discussion and encourage participation
To dominate the conversation
What is the benefit of asking open-ended questions in a classroom setting?
They provide quick answers
They limit student responses
They reduce participation
They encourage critical thinking and discussion
How can questioning techniques improve team collaboration?
By creating conflict among team members
By clarifying roles and responsibilities
By focusing solely on individual contributions
By discouraging input from quieter members
What role do probing questions play in interviews?
To confuse the interviewee
To encourage deeper insights and understanding
To gather superficial information
To limit the interviewee's responses
