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ServSafe Module 10

Total questions: 71

Worksheet time: 36mins

Name
Class
Date
1.

What is cleaning?

a)

Removing food and other dirt from a surface, in other words the stuff you can see.

b)

Reducing pathogens on a surface so that they are at safe levels.

c)

Soaking items in hot water.

d)

Using chemicals to sanitize surfaces.

2.

What is sanitizing?

a)

Removing food and other dirt from a surface.

b)

Reducing pathogens on a surface so that they are at safe levels.

c)

Scraping and cleaning food-contact surfaces.

d)

Using detergent-sanitizer blends.

3.

Cleaners must be ________, noncorrosive, and safe to use.

a)

stable

b)

flammable

c)

radioactive

d)

abrasive

4.

Which of the following is NOT a type of cleaner?

a)

Detergents

b)

Degreasers

c)

Delimers

d)

Disinfectants

e)

Abrasive

5.

To use cleaners correctly, you should follow which of these guidelines?

a)

Manufacturer's guidelines

b)

Avoid incorrect use

c)

Both A and B

d)

None of the above

6.

Food-contact surfaces must be sanitized after they have been _______ and cleaned.

a)

scraped

b)

painted

c)

covered

d)

heated

7.

Which of the following is a method of heat sanitizing?

a)

Soaking items in hot water at least 171°F for at least 30 seconds

b)

Using chlorine

c)

Using detergent-sanitizer blends

d)

Rinsing with chemical solution

8.

Three common types of chemical sanitizers are ________, iodine, and quaternary ammonium compounds.

a)

chlorine

b)

alcohol

c)

hydrogen peroxide

d)

formaldehyde

9.

Detergent-sanitizer blends should be used once to clean and a second time to sanitize.

a)

True

b)

False

10.

Chemical Sanitizers are regulated by _________.

a)

state and federal EPAs

b)

local health departments

c)

FDA only

d)

OSHA

11.

Sanitizers must be ________ and ________ to employees during all hours of operation.

a)

provided, made available

b)

locked, hidden

c)

removed, restricted

d)

unused, unavailable

12.

Which of the following is NOT a factor influencing the effectiveness of chemical sanitizers?

a)

Color

b)

Water hardness

c)

Concentration

d)

Contact Time

e)

Temperature

13.

Sanitizer solution is a mix of ________ and ________.

a)

chemical sanitizer, water

b)

soap, water

c)

vinegar, baking soda

d)

alcohol, lemon juice

14.

Too little sanitizer may make the solution ________ and ________.

a)

weak, useless

b)

strong, effective

c)

thick, powerful

d)

clean, safe

15.

Too much sanitizer may make the solution too ________ and ________.

a)

strong, unsafe

b)

weak, ineffective

c)

mild, harmless

d)

dilute, safe

16.

To check the concentration of sanitizer solution, use a ________.

a)

test kit

b)

thermometer

c)

measuring cup

d)

timer

17.

Test kits are usually available from:

a)

Chemical manufacturer

b)

Supplier

c)

Grocery store

d)

Both A and B

18.

Concentration is measured in ________ or ________.

a)

parts per million, ppm

b)

grams per liter, g/L

c)

moles per liter, M

d)

percent by volume, % v/v

19.

Which of the following can reduce a sanitizer solution’s effectiveness?

a)

Food bits

b)

Leftover detergent

c)

Hard water

d)

All of the above

20.

Change the sanitizer solution when:

a)

It looks dirty

b)

Concentration is low

c)

Both A and B

21.

Water Hardness is ________.

a)

the amount of minerals in your water

b)

the temperature of your water

c)

the color of your water

d)

the pH level of your water

22.

Water hardness is determined by the amount of ______ in your water.

a)

minerals

b)

bacteria

c)

salt

d)

sugar

23.

Contact time is the amount of time ______ makes contact with the object being sanitized.

a)

sanitizer

b)

water

c)

detergent

d)

air

24.

Which of the following is NOT a step in cleaning and sanitizing a surface?

a)

Paint

b)

Rinse

c)

Sanitize

d)

Scrape or remove food

e)

Wash

25.

What should you do if surfaces have not been cleaned and sanitized properly?

a)

Ignore it

b)

Take corrective action immediately

c)

Wait until the next cleaning

d)

Use more sanitizer

26.

According to the guidelines, what is the recommended water temperature for using Chlorine as a sanitizer?

a)

75°F or higher

b)

100°F or higher

c)

68°F

d)

50°F

27.

List the steps to clean and sanitize a surface as described in the guidelines.

a)

Remove debris, wash with soap, rinse, apply sanitizer, air dry

b)

Apply sanitizer directly, wipe with dry cloth, rinse, air dry

c)

Spray with water, scrub with brush, apply sanitizer, towel dry

d)

Wipe with disinfectant, rinse, dry with paper towel, polish

28.

Any surface that touches food must be cleaned, rinsed, and sanitized.

a)

True

b)

False

29.

When should all food-contact surfaces be cleaned and sanitized?

a)

After they are used

b)

Before food handlers start working with different type of food

c)

Any time an interruption takes place during a task and the items being used may have become contaminated

d)

After four hours of continual use

e)

All of the above

30.

Equipment manufacturers will usually provide ________ for cleaning and sanitizing stationary equipment.

a)

instructions

b)

detergents

c)

warranty cards

d)

labels

31.

Which of the following is NOT a step in cleaning and sanitizing stationary equipment?

a)

Unplug equipment

b)

Take off parts that can be removed

c)

Wash by hand or in dishwasher

d)

Leave equipment wet

e)

Put everything back together

32.

For parts that cannot be removed, ________ or remove food.

a)

scrape

b)

wash

c)

boil

d)

cut

33.

Cleaning solution should be pumped through equipment and cleaned and sanitized daily for clean-in-place equipment.

a)

True

b)

False

34.

Tableware and ________ are often cleaned and sanitized in a dishwashing machine.

a)

utensils

b)

clothes

c)

books

d)

furniture

35.

Larger items such as pots and pans are often cleaned by hand in a ________ sink.

a)

three-compartment

b)

single-compartment

c)

double-basin

d)

utility

36.

Dishwashing machines sanitize by using either ________ or a chemical sanitizer solution.

a)

hot water

b)

cold water

c)

steam

d)

soap

37.

What is the minimum temperature for the final sanitizing rinse in high-temperature dishwashing machines?

a)

150°F

b)

165°F

c)

180°F

d)

200°F

38.

For stationary-rack, single-temperature machines, the final sanitizing rinse must be at least ________.

a)

165°F

b)

150°F

c)

180°F

d)

140°F

39.

What does the temperature gauge in a dishwasher check?

a)

The water temperature at the manifold.

b)

The pressure of the water supply.

c)

The amount of detergent used.

d)

The speed of the wash cycle.

40.

Where does the water spray into in a dishwasher?

a)

The tank.

b)

The door.

c)

The control panel.

d)

The detergent compartment.

41.

Chemical-Sanitizing machines can clean and sanitize items at much ______ temperatures.

a)

lower

b)

higher

c)

average

d)

room

42.

You should follow the dishwasher manufacturer's ______ when operating the machine.

a)

guidelines

b)

recipes

c)

colors

d)

songs

43.

When operating your dishwashing machine, which of the following is NOT a guideline for keeping the machine clean?

a)

Check at least once per day

b)

Keep spray nozzles clear of food and other objects

c)

Fill tanks with clean water as needed

d)

Leave mineral deposits in the machine

44.

Which of the following is a step in preparing items for cleaning in a dishwashing machine?

a)

Scrape

b)

Rinse

c)

Soak

d)

All of the above

45.

You should always let items air dry after washing them in a dishwashing machine.

a)

True

b)

False

46.

Which of the following should you monitor while using a dishwashing machine?

a)

Water temperature

b)

Pressure

c)

Sanitizer levels

d)

All of the above

47.

Operations often use a ______ sink to clean and sanitize big items.

a)

three-compartment

b)

single-compartment

c)

double-basin

d)

utility

48.

What is the first step to clean and sanitize items in a three-compartment sink?

a)

Wash in detergent

b)

Scrape off food

c)

Rinse

d)

Sanitize

49.

The steps to clean and sanitize items in a three-compartment sink include: 1. Scrape off food, 2. Wash in detergent, 3. Rinse, 4. Sanitize, 5. _____

a)

Air Dry

b)

Wipe with towel

c)

Store immediately

d)

Heat dry

50.

According to the guidelines, how high should storage be off the floor to protect utensils, tableware, and equipment from contamination?

a)

At least 3 inches

b)

At least 6 inches

c)

At least 12 inches

d)

At least 1 inch

51.

Clean and sanitize storage surfaces before storing clean items.

a)

True

b)

False

52.

Glasses and flatware should be stored by stacking cups _____ and flatware handle ____

a)

upside down; up

b)

right side up; down

c)

upside down; down

d)

right side up; up

53.

What are the two types of wiping cloths used in cleaning and sanitizing operations?

a)

Wet and dry

b)

Hot and cold

c)

Soft and hard

d)

Large and small

54.

Wet wiping cloths should be stored in a _____ solution.

a)

sanitizer

b)

soap

c)

bleach

d)

water

55.

Nonfood-contact surfaces do not need to be ______________. However, they do need to be __________ regularly. This prevents ____________, ________________, and ________________ residue from building up. Not only will this prevent growth of ________________, but it will also prevent _______________.

a)

sanitized; cleaned; dirt; dust; food; pathogens; pests

b)

cleaned; sanitized; food; grease; oil; bacteria; mold

c)

washed; wiped; crumbs; stains; spills; viruses; insects

d)

disinfected; polished; rust; grime; water; germs; rodents

56.

To be effective, operations must have ________ for cleaning up vomit and diarrhea.

a)

written procedures

b)

verbal agreements

c)

random schedules

d)

unwritten rules

57.

Cleaning tools must be stored so that they do not contaminate

a)

food and equipment

b)

floors and walls

c)

windows and doors

d)

tables and chairs

58.

It is best practice to store cleaning tools and supplies in a designated area away from food.

a)

designated area

b)

food preparation area

c)

refrigerator

d)

dining area

59.

Never dump mop water or other liquid waste into ________

a)

toilet or urinals

b)

designated mop sink

c)

outdoor drains

d)

kitchen sink

60.

To prevent contamination, never clean mops, brushes, or other tools in sinks used for

a)

handwashing, food prep, or dishwashing

b)

storing cleaning chemicals

c)

washing produce only

d)

holding ice for drinks

61.

If chemicals or cleaning tools have not been used or stored correctly, take corrective action immediately.

a)

corrective action

b)

ignore the issue

c)

report to a colleague only

d)

wait for supervisor's instructions

e)

continue working as usual

62.

One of the biggest dangers is when chemicals are used or stored the wrong way.

a)

cross-contamination

b)

overcooking

c)

freezing

d)

boiling

63.

Use: Only use chemicals approved for foodservice operations.

a)

True

b)

False

64.

Storage: Where should chemicals be stored according to the guidelines?

a)

In food-prep areas

b)

In their original containers

c)

With food

d)

In open containers

65.

Storage: Chemicals should be stored away from food and food-prep areas.

a)

True

b)

False

66.

What should each chemical be labeled with?

a)

Common name of the chemical

b)

Manufacturer's address

c)

Date of purchase

d)

Storage temperature

67.

What document should be kept for each chemical?

a)

MSDS (Material Safety Data Sheet)

b)

Invoice

c)

User Manual

d)

Warranty Card

68.

To develop an effective cleaning program for your operation, focus on three things. List one of them.

a)

Create a master cleaning schedule / Train your staff to follow it / Monitor the program to make sure it works

b)

Increase the number of staff breaks during cleaning hours

c)

Use only water for all cleaning tasks

d)

Schedule cleaning only once a month

69.

Creating a Master Cleaning Schedule: What information should be included in a master cleaning schedule?

a)

What should be cleaned, Who should clean it, When it should be cleaned, How it should be cleaned

b)

Only the cleaning products to be used

c)

The names of all employees in the facility

d)

The budget for cleaning supplies

70.

Training your staff to follow the program: Staff should be trained to work with small groups or by area.

a)

True

b)

False

71.

Name one way to monitor the cleaning program.

a)

Supervise daily cleaning / Check the master schedule / Change as needed

b)

Ignore cleaning reports

c)

Rely only on staff feedback

d)

Skip regular inspections