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FedEx Execution-Driven Culture and Principles Worksheet

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

What is the core concept of execution emphasized in the text?

a)

Completing daily tasks

b)

A one-time project

c)

A daily commitment

d)

A financial strategy

2.

What is the name of FedEx's company-wide execution principle?

a)

The Golden Rule

b)

The Purple Promise

c)

The Customer First

d)

The Delivery Pledge

3.

What does the Purple Promise empower employees to do?

a)

Reduce operational costs

b)

Act in the moment to solve problems

c)

Delegate tasks to managers

d)

Focus on long-term planning

4.

How many packages does FedEx deliver daily on average?

a)

1.65 million

b)

16.5 million

c)

165 million

d)

1.6 billion

5.

What is a key outcome of FedEx's execution-driven culture? (联邦快递执行驱动文化的一个关键成果是什么?)

a)

Highest employee salaries (最高的员工薪资)

b)

Lowest shipping rates (最低的运费)

c)

Highest customer satisfaction scores (最高的客户满意度评分)

d)

Fastest delivery vehicles (最快的递送车辆)

6.

How do FedEx employees handle problems according to the text?

a)

They pass problems down the line

b)

They take immediate action

c)

They wait for instructions

d)

They avoid responsibility

7.

Which of the following is an example execution principle for a team?

a)

A. "We focus on profits first"

b)

B. "We solve problems, not point fingers"

c)

C. "We delegate all issues"

d)

D. "We avoid rapid decisions"

8.

What is the recommended approach for creating an execution principle? (创建执行原则的建议方法是什么?)

a)

A. Managers decide alone (经理独自决定)

b)

B. Copy from competitors (复制竞争对手)

9.

How is culture defined in the text?

a)

It is what you say

b)

It is what you do

c)

It is what you plan

d)

It is what you avoid

10.

What is the final step after defining an execution principle?

a)

Announce it to clients

b)

Execute on it every day

c)

Rewrite it monthly

d)

Keep it secret