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CAEC- CH01 (1125)

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which statement best defines E-Commerce (EC)?

a)

Buying goods only from physical stores

b)

Buying, selling, or exchanging products via computer networks

c)

Managing employees using HR software

d)

Opening new retail branches

2.

E-Business (EB) refers to:

a)

Only online buying and selling

b)

Conducting all kinds of business online

c)

Running a physical company

d)

Only digital delivery of products

3.

Pure EC means:

a)

All activities are digital

b)

All activities are physical

c)

Only payments are digital

d)

Only ordering is digital

4.

Purchasing a physical book from Popular Bookstore is an example of:

a)

Pure EC

b)

Partial EC

c)

Traditional Commerce

d)

Virtual Commerce

5.

Which of the following is a virtual (pure-play) organization?

a)

Mydin

b)

Shopee

c)

KFC

d)

Perodua

6.

B2C refers to transactions between:

a)

Two companies

b)

Government and citizens

c)

Business and individual consumers

d)

Seller and supplier

7.

An online location where buyers and sellers meet is known as:

a)

Marketplace

b)

Data center

c)

Warehouse

d)

Fulfillment house

8.

A major benefit of EC for customers is:

a)

Limited product information

b)

Restricted operating hours

c)

24/7 accessibility

d)

Fixed pricing

9.

Which activity is considered part of the EC Framework’s support areas?

a)

Cooking and packaging

b)

Public policy such as privacy and taxation

c)

Building construction

d)

Car maintenance

10.

In Malaysia, renewing road tax online at MyJPJ is an example of:

a)

C2C

b)

G2C

c)

B2E

d)

B2B2C

11.

GrabFood partnering with restaurants represents which EC classification?

a)

B2B2C

b)

C2B

c)

C2C

d)

Intra-business EC

12.

“Cheaper by the dozen” refers to which EC business model?

a)

Viral marketing

b)

Electronic tendering

c)

Group purchasing

d)

Direct marketing

13.

Selling a used laptop through Mudah.my is an example of:

a)

B2E

b)

C2C

c)

l-commerce

d)

B2B

14.

A reverse auction (lowest price wins) is commonly used in:

a)

Viral advertising

b)

Electronic tendering

c)

C2B transactions

d)

Retail shopping

15.

When a customer in Malaysia buys Milo from Lazada and the seller ships the item from their warehouse, this is:

a)

Pure EC

b)

Partial EC

c)

Traditional Commerce

d)

c-commerce

16.

Which limitation of EC is considered non-technical?

a)

Bandwidth issues

b)

Security standards

c)

High initial cost

d)

Software compatibility

17.

When a company like Petronas uses an internal portal for HR services, this is an example of:

a)

B2E

b)

G2C

c)

B2B2C

d)

Intra-business EC

18.

A Malaysian SME that eliminates its physical store and sells only through Instagram is applying which business model?

a)

Click-and-mortar

b)

Brick-and-mortar

c)

Virtual organization

d)

Supply-chain outsourcing

19.

In e-commerce, which statement best describes a “value proposition”?

a)

The number of items a company can sell

b)

The total benefits provided to customers

c)

The financial projection of a business

d)

The design of a website homepage

20.

Delivering personalized promotions to users when they enter KLCC (based on GPS) is an example of:

a)

C2C

b)

l-commerce

c)

m-commerce

d)

B2C2B