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WorksheetsReservation by phone
Total questions: 15
Worksheet time: 8mins
who are the speakers in the conversation?
a host/interviewer and a guest
nyoman
guest
waiter
what is the relationship between the speakers
professional relationship
friends
stranger
wife husband
what is the name of the restaurant the customer is calling
golden spoon restaurant
pandodol
restaurant LX
golden tooth restaurant
what is the customer’s full name?
Daniel carter
Jacksonville
thanks intan
karens
what is the customer’s purpose for calling
to make table reservations
order food
go to toilet
what kind of food
on which day and time does daniel want to make reservations?
this saturday at 7 pm
this sunday at 7pm
this monday at 7am
this year at 2025
how many people will be joining the reservation?
4
3
5
7
what type of seating does the customer prefer
Outdoor seating
indoor seating
ocean view
private rooms
does the customer have any special request?
yes
maybe
no
nothing
how does the staff respond to the vegetarian concern
the staff says they have a variety of vegetarian dishes available
they dont have
they let manager know
the chef come to discuss
how does the conversation end?
they thank each other and say goodbye
they thanks
just saying good bye
just go out
who is calling the hotel to make a reservation
mr. john peterson
mr john parker
mr jack scott
mr bruno mars
what is main purpose of making a reservation by phone in a restaurant
to secure a tbale before arriving
to makes fast booking
to make vip table
to make easy
what details are usually confirmed during the phone call?
date time number of guest and seating preference
guest number
number table
what is one advantage of reserving a table by phone
it helps advoid lines
to make fast
t make easy
