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WorksheetsConsumer Law
Total questions: 81
Worksheet time: 41mins
Consumer law mainly exists to:
Increase product prices
Protect businesses
Protect consumers
Limit shopping
Fraud is best described as:
A mistake
An accident
Intentional deception
Normal business behavior
A recall happens when:
A product is sold out
A product is popular
A product is unsafe
A business wants more sales
A warranty is a:
Return policy
Promise a product works
Coupon
Bill
False advertising includes:
Honest reviews
Misleading claims
Clear instructions
Accurate pricing
The FTC mainly deals with:
Road safety
Consumer protection
Food preparation
Sports products
A monopoly is when:
Customers control the prices
Two companies share a market
Many companies compete
One company controls a product
“Right to Safety” means:
Products last forever
Products must be cheap
Products must be safe
Products never break
If a business lies on a label, it breaks the:
Right to Be Heard
Right to Redress
Right to Choose
Right to Be Informed
“Right to Choose” protects consumers from:
High taxes
Monopolies
Free shipping
Sales
“Right to Be Heard” allows consumers to:
Set prices
Return used products
File complaints
Buy anything
Redress means:
A warranty item
A store credit card
A refund or fix
Perfect products
A contract is a:
Legal agreement
Warranty card
Refund
Store receipt
Identity theft happens when:
Someone uses your information
Someone steals a product
A bill is high
A return is denied
A return policy explains:
How to return or exchange
How to ship items
When a store closes
How to fix items
Cooling-off periods allow consumers to:
Raise prices
Cancel certain purchases
Test for free
Get free repairs
If a consumer wants a refund, they use their:
Right to Safety
Right to Choose
Right to Redress
Right to Be Heard
Identity theft can be prevented by:
Using public Wi‑Fi
Protecting personal info
Not shredding documents
Sharing passwords
A consumer who reads labels uses which right?
Be Heard
Be Informed
Choose
Be Safe
A safety hazard product violates the:
Right to Safety
Right to Redress
Right to Be Heard
Right to Choose
A fair advertisement must be:
Funny
Colorful
Accurate
Entertaining
The purpose of a warranty is to:
Protect the seller
Provide insurance
Explain repairs or replacements
Increase returns
"Void warranty" means:
Warranty is still active
Warranty is canceled
Product works perfectly
Product is recalled
A scammer usually tries to:
Improve advertising
Save money
Help customers
Trick consumers
Which is an example of fraud?
Typos in a contract
Honest mistake in ads
Intentional lies
Customer questions
A receipt helps consumers:
Avoid recalls
Refuse warranties
Return items
File taxes
Price-fixing is when companies:
Set the same unfair price
Lower prices
Compete fairly
Give discounts
Which agency protects consumers most?
NASA
FDA
FTC
NFL
If a contract is unclear, a consumer should:
Throw it away
Ignore it
Ask questions
Sign it anyway
A warranty that lasts 1 year is called:
Limited warranty
Return policy
Lifetime warranty
No warranty
A consumer complaint must be:
Fake
Rude
Angry
Detailed
When a product harms someone, the company may face:
Publicity
Coupons
Liability
Discounts
A scam email often includes:
Purchase history
Store logo only
Real company name
Threats or fake prizes
Identity thieves often want:
Shopping lists
Emails only
Credit information
Coupons
A fair marketplace needs:
Competition
One big seller
No rules
No ads
Consumers should read contracts to avoid:
Good deals
Surprises
Low prices
Fair terms
A return policy protects:
Both parties
Seller only
No one
Buyer only
Unsafe toys violate:
Competition rights
Safety rights
Redress rights
Hear rights
"As-is" means the:
Product has no guarantees
Product is new
Store replaces anything
Warranty is long
Credit fraud involves:
Paying in cash
Using fake card info
Buying coupons
A consumer should report scams to the:
Weather service
Sports teams
FTC
Library
Which is NOT a consumer right?
Safety
Choose
Free products
Information
A store hiding fees violates:
Right to Safety
Right to Choose
Right to Be Informed
Right to Be Heard
Reading reviews helps consumers:
Pick the best option
Get free items
Avoid sales
Change warranties
A phishing scam tries to get:
Store hours
Warranty cards
Prices
Personal info
Knowing consumer law helps you:
Spend more
Avoid scams
Ignore contracts
Sign everything
True or False: False advertising is illegal.
False
True
True or False: Consumers must buy unsafe products.
True
False
True or False: A warranty is a promise a product will work.
True
False
True or False: Price-fixing is legal.
True
False
True or False: Fraud is always accidental.
True
False
True or False: Recalls protect consumers from harm.
False
True
True or False: A contract is legally binding.
True
False
True or False: A monopoly limits competition.
True
False
True or False: The FTC helps protect consumers.
False
True
True or False: Fake emails can be scams.
False
True
True or False: “As-is” means no guarantees.
False
True
True or False: You cannot file a complaint as a consumer.
True
False
True or False: Hidden fees are illegal.
False
True
True or False: The right to safety requires safe products.
True
False
True or False: Identity theft involves personal information.
True
False
True or False: Return policies protect both sides.
False
True
T/F: Redress allows consumers refunds.
False
True
T/F: A warranty lasts forever.
False
True
T/F: Knowing your rights prevents scams.
True
False
A store refuses to honor the return policy printed on the receipt. Which consumer right most directly applies?
Right to redress for refunds
Right to privacy protections
Right to price matching claims
Right to environmental safety
A website advertises a 1phonebutsecretlycharges 199 at checkout. Which law is violated?
Tax withholding regulations
Deceptive pricing and bait-and-switch
Fair use and copyright licensing
Employment non-compete rules
You order shoes online but receive bricks in the box. What is the first action you should take?
Document and contact seller with evidence
Throw away the package immediately
Call the police non-emergency line
Post a negative review anonymously
A company refuses to repair a product that is still under warranty. Which right do you use?
Right to redress and warranty enforcement
Right to opt out of marketing emails
Right to negotiate resale prices
Right to free shipping upgrades
You notice a company copying another company’s prices to avoid competition. What illegal act is this?
Unauthorized data scraping
Predatory hiring practices
Price fixing and collusion
Unlicensed franchising
A caller demands your Social Security number to “fix your bank account.” What type of scam is this?
Phishing or impersonation scam
Lottery winnings scam
Tech support subscription
Debt consolidation offer
You want to cancel a door-to-door contract within three days. Which law allows this?
Electronic Signatures Act
Truth-in-lending disclosures
Equal opportunity credit law
Cooling-off rule for cancellations
A product label lies about what ingredients it uses. Which consumer right was violated?
Right to truthful information
Right to price stability
Right to loyalty rewards
Right to extended financing
You file a complaint with the state about a dangerous product. Which consumer right are you using?
Right to warranty transfer
Right to bundled services
Right to data portability
Right to redress and safety enforcement
___________________ are the individuals who purchase goods or services for personal use.
Buyers
Consumers
Constituents
Clients
How long by law does the consumer have to return faulty goods for a full refund?
14 days
30 days
6 months
6 years
A licensed representative who handles the purchase of insurance between the customer and the insurance company.
Business Agent
Insurance Agent
Free Agent
Bond Agent
