WorksheetsWorksheet Questions: Information Technology Resources and Uses
Total questions: 103
Worksheet time: 52mins
What does a wireless wide area network use to link computers and electronic devices over long distances?
Application programs
Hotspots
Access points
Client-server networks
Airborne electronic signals
Electronic conferencing is popular because it reduces travel expenses and saves money.
True
False
One pitfall with VSAT satellite communications is that they tend to lack privacy.
True
False
In a client-server network, the client is typically a customer or supplier.
True
False
System software tells the computer's hardware how to interact with the software, what resources to use, and how to use them.
True
False
IBM's Visualization Data Explorer is an example of groupware.
True
False
Hypertext transfer protocol (HTTP) is a basic communications protocol used to receive e-mail.
True
False
Hardware consists of programs that tell a computer how to function.
True
False
Identify the IT resources businesses have at their disposal and how these resources are used. Select all that apply.
The Internet and World Wide Web provide information and enable communication flows across global networks.
Intranets support internal communications and are accessible only to employees.
Extranets provide limited access to outsiders for coordination with suppliers and customers.
VSAT satellite networks provide private long-distance communications for voice, video, and data transmissions.
HTTP is used to receive e-mail messages and serves as a basic communications protocol for that purpose.
Why is electronic conferencing a desirable alternative for business?
It reduces travel costs and enables groups in different locations to communicate as if they were in the same room.
It requires employees to meet in person more frequently to maintain collaboration.
It increases travel expenses compared to traditional meetings.
It limits participation to people who are physically in the same room.
Which statement correctly differentiates data conferencing from videoconferencing?
Data conferencing enables remote participants to work simultaneously on the same document, while videoconferencing lets participants see one another on video during the meeting.
Data conferencing is audio-only, while videoconferencing is text-only.
Data conferencing requires all participants to be in one location, while videoconferencing works only across different cities.
Data conferencing uses satellite links exclusively, while videoconferencing uses fiber-optic cables exclusively.
How do companies use intranets to improve productivity and performance?
By providing a private internal network that streamlines access to company information, shortens production lead times, and improves delivery times through easier information sharing.
By opening internal systems to the public to increase external feedback and reduce employee access controls.
By replacing all external customer websites with internal portals to eliminate customer wait times.
By restricting information flow within departments to prevent cross-functional collaboration.
What is an advantage of developing a super Wi‑Fi network?
It offers longer-range coverage across metropolitan and rural areas with stronger signals that pass through obstacles like concrete, steel, forests, and hills.
It restricts coverage to small indoor areas to reduce interference from walls and buildings.
It eliminates Internet access while improving only voice call quality.
It requires monthly cell phone or Internet bills for all users to maintain connectivity.
Which comparison of wide area networks (WANs) and local area networks (LANs) is accurate and explains why a firm might use one over the other?
WANs link computers over long distances using long-distance telephone wires, microwave signals, or satellites—useful for statewide or nationwide operations—while LANs connect computers within a smaller area such as an office or building using telephone, fiber‑optic, or coaxial cables.
WANs are limited to a single office building, whereas LANs span multiple states using satellite links.
LANs require leasing lines from communications vendors, while WANs can only be privately owned and operated.
A firm would use a LAN to connect nationwide offices and a WAN to connect devices within one floor of a building.
Who is the person in charge of operating the systems used for gathering, organizing, and distributing information?
Production Manager
Operations Manager
Information Systems Manager
Research and Development Manager
Communications Manager
What is the term used for searching, sifting, and reorganizing pools of data to uncover useful information?
Data warehousing
Data access
Data tapping
Data cleaning
Data mining
Who most often needs information in order to conduct technical projects?
Middle managers
Members of the board of directors
Top-level managers
Knowledge workers
Network administrators
Which software can help to design products ranging from cell phones to auto parts at lower costs compared to manual modeling methods?
Decision support systems
Operations software
Computer-aided manufacturing software
Computer-aided design software
Data warehousing software
Which of the following supports an organization's managers by providing daily reports, schedules, plans, and budgets?
Management application systems
Management operations systems
Management information systems
Management expert systems
Management enterprise systems
What is a management information system?
A system that supports managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions
An easy-access application of an information system designed for instant access by upper-level managers
An information processing application for use in business activities involving well-defined processing steps
An interactive system that locates and presents information needed to support the decision-making process
A repository of information resources related to the collection of data
Which of the following BEST describes a decision support system?
A system that supports an organization's managers by providing daily reports, schedules, plans, and budgets that can be used for making decisions
A quick-reference, easy-access application of information systems specifically designed for instant access by upper-level managers
A system of hardware and software that imitates human behavior
An interactive system that creates virtual business models for a particular kind of decision and tests them with different data to see how they respond
A processor that plans production and delivery schedules
Why might businesses want to use a decision support system to analyze data that reveal what consumers do in the marketplace?
To be able to send them tailor-made advertisements
To be able to close the customer service department
To be able to reduce production costs
To be able to stabilize employee turnover
To be able to manage long-term costs
What is the electronic collection, storage, and retrieval of data referred to as?
Management information systems
Data warehousing
Data mining
Information linkage
Knowledge information systems
What do manufacturers use to design and control equipment used in the creation of products?
Computer-aided design
Information linkages
Computer-aided manufacturing
Decision support systems
Knowledge software
What type of system aids in the decision-making process by creating virtual business models and then test them with data?
Computer-aided design
Information linkages
Computer-aided manufacturing
Decision support systems
Knowledge software
The application of electronic technologies for searching, sifting, and reorganizing pools of data to uncover useful information is called data warehousing.
True
False
Through data mining, a manager can access demographic information on customers, for example, in order to decide which advertising media may be best to use.
True
False
An information system may be a set of several information systems that share information.
True
False
Computer-aided design (CAD) can increase the productivity of knowledge workers.
True
False
A computer-aided design (CAD) system could help a sales manager learn what sales levels will likely result from various levels of advertising expenditures.
True
False
What is the purpose of a knowledge information system?
It supports knowledge workers by providing resources to create, store, use, and transmit knowledge, such as databases that organize and retrieve information for analysis.
It processes routine transactions such as sales and payroll without creating or sharing knowledge.
It controls factory machinery and robots in real time to automate production lines.
It only summarizes long-term trends for top executives without supporting day-to-day work.
What is the difference between data and information?
Data are raw facts and figures; information is the useful interpretation of those facts for decisions.
Data and information are synonyms that can be used interchangeably.
Data are managerial decisions, while information is the computer hardware that stores them.
Data are summarized reports, while information is unprocessed details.
What is a decision support system?
An interactive computer-based system that creates and tests virtual business models with different data to support repeated managerial decisions and provide recommendations.
A program used to design mechanical parts and drawings for engineering projects.
A system that stores historical data only, without providing tools for analysis or modeling.
A messaging platform for internal communication across departments.
Describe the role of information systems, the different types of information systems, and how businesses use such systems.
They enable users to collect, process, and transmit information for decision making; include specialized systems such as knowledge and management information systems; and are used for tasks like experimentation, data mining to identify trends, scheduling, and planning deliveries.
They primarily handle data entry and printing; most types are identical and used only for archiving records with no role in decision making.
Their role is limited to cybersecurity; the main types focus on blocking viruses and encrypting emails to reduce IT costs.
They are designed solely to automate manufacturing equipment; the main types control robots and assembly lines to increase output.
Which cybercriminal activity refers to the act of luring Internet users to bogus Web sites?
Computer virus distribution
Spamming
Phishing
Trojan horse distribution
Piracy
Which term refers to the unauthorized stealing of personal information from a computer system?
Espionage
Leverage
Denial of service
Identity theft
Network flooding
What is spam?
A form of firewall
Intellectual property
Junk e-mail
A form of hacking
Wireless mooching
Phishing or pharming involve which of the following?
Intellectual property theft
Firewalls that prevent hacking
Viruses sent from one station to another in a LAN
Deceptive e-mails that imitate popular Web sites
Trading of company secrets
In order for a virus to spread from computer to computer, what must it always attach itself to first?
All available computer memory
A worm
A router
A piece of hardware
A program
Which type of IT threat can spread without a computer user needing to open any software?
Worms
Trojan horses
Spam
Spyware
Computer viruses
What type of users would download spyware?
Users seeking to prevent viruses from attacking
Users who are unaware that their computer activities will be monitored
Users who wish to prevent spam from entering their computer
Users who want easy access to their coworkers' files
Users who are keen to share documents
Which of the following is a cybercriminal who gains unauthorized access to a computer or network?
Worm
Hacker
Spy
Spammer
Trojan horse
What type of hack floods a network with bogus requests for information and resources, overloading and shutting down the network?
Wireless mooching
File-swapping
Identity theft
Denial of service (DoS)
Pharming
What is the term for a file that attaches itself to a program, then moves from computer to computer within a networked system, with the intention of contaminating files?
Spam
Trojan horse
Hack
Worm
Spyware
What is the term for something that is produced by the mind, such as a new invention, that has commercial value?
Identity-based property
Decision support systems
Knowledge information systems
Management information systems
Intellectual property
Why do firms want to prevent hackers from stealing intellectual property?
Crooks may create unauthorized duplications.
Rights are no longer protected.
Ownership becomes unclear.
Commercial value is lost.
The intellectual property can no longer be trademarked.
How do spies attract users to spyware?
By offering free software
By offering free downloads of music
By allowing downloaders to access other user accounts
By accessing intellectual property of others
By using file swapping systems
What is another name for a falsified Web page?
Phishing
Spoofing
Mooching
Pharming
Worming
Spyware authors can use stolen information to create their own intellectual property.
True
False
Trojan horses are malicious programs that replicate themselves like viruses.
True
False
Intellectual property is something produced by a computer that has personal value.
True
False
Identify the threats and risks information technology poses on businesses.
Unauthorized access leading to theft of personal and company information, including identity theft
Ease of information sharing guarantees protection of intellectual property and reduces risk
System shutdown and destruction of software, hardware, or data by viruses, worms, and Trojan horses
Spam causing lost time and reduced productivity
Malware automatically increases productivity across the organization
What is the name of software and hardware that prevent hackers from accessing a company's internal network?
Partition
Firewall
Extranet
Index
Security
Which of the following BEST describes a firewall?
A software and hardware system that prevents outsiders from accessing a company's internal network
A tool that searches Web pages containing the user's search terms and then displays pages that match
A private network of internal Web sites and other sources of information available to a company's employees
An Internet connection allowing outsiders limited access to a firm's internal information system
An extranet site that gives customers access to different product lines
Where are firewalls typically located?
Where two networks meet
In the formal security policy guidelines
On the internal router
In the anti-virus software
In the encryption system
Which of the following determines how data that has previously been tested for security will travel to its destination?
Firewall
Router
Access tests
Encryption system
Spy sweeper
Which type of software searches incoming e-mail and data for indications of a known virus?
Malware
Firewalls
Anti-virus software
Routers
Spyware
How does encryption software work?
By intercepting and reviewing e-mail before delivering it to the proper address
By looking for signatures of known viruses and virus-like characters
By acting as a traffic switch and determining which route the message should take
By scrambling messages for anyone who does not have the key to decoding
By blocking suspicious messages where the internal network and the Internet meet
What do firms use to avoid privacy invasion and improve productivity?
Spyware
Routers
Encryption software
Spam-filtering software
File swapping software
What is the process of sending an e-mail that appears to have come from a trusted source, but is really spam?
Pharming
Hacking
Sweeping
Spoofing
Phishing
Which of the following strengthens identity-theft protection by specifying how documents with personal information must be disposed of?
Spamhaus Project
CAN-SPAM Act of 2003
Federal Trade Commission
Fair and Accurate Credit Transactions Act
Webroot Spy Sweeper Project
Which of the following is an ethical issue when it comes to Internet privacy?
Not allowing employees to use work computers for personal reasons
Using data mining on work equipment, including cell phones
Using cyber-insurance to recoup some of the losses incurred by hackers
Using encryption software to scramble messages
Asking a job seeker for their Facebook username and password
A router scrambles e-mail messages to get around security systems.
True
False
A company's security policy can prevent certain data from passing through its firewall.
True
False
In addition to wasting users' time, spam consumes a network's bandwidth, thereby reducing the amount of data that can be transmitted in a fixed amount of time for useful purposes.
True
False
Worms, Trojan horses, and other infection software are collectively known as malware.
True
False
The SPAM Act of 2003 is designed to strengthen identity-theft protection.
True
False
How is a Trojan horse different from a worm?
A Trojan horse disguises itself as legitimate software and does not self‑replicate, whereas a worm self‑replicates and spreads across networks
Both a Trojan horse and a worm self‑replicate, but a Trojan horse spreads faster than a worm
A Trojan horse always encrypts files, while a worm only changes desktop icons
A worm requires a user to run it, while a Trojan horse spreads automatically across computers
Describe the ways in which businesses protect themselves from the threats and risks information technology poses.
Require protected passwords and use firewalls so only messages meeting security policy conditions move in or out of the network
Permit all incoming e‑mail attachments to pass through unfiltered to avoid delays
Use anti‑virus software to scan for signatures, discard or quarantine contaminated files, and install anti‑spyware and spam filtering
Seek assistance from identity‑theft advisory sources and implement FACTA provisions for managing and destroying personal information
Disable all communication with outside networks permanently
Which of the following terms refers to the comprehensive system for collecting, analyzing, and communicating financial information?
Bookkeeping
Accounting
Controlling
Auditing
Budgeting
Which of the following refers to the rules and procedures governing the content and form of financial reports?
National bookkeeping standards
Core competencies for accounting
Accounting and financial rules
National guidelines of accounting principles
Generally accepted accounting principles
Which of the following terms refers to the recording of financial transactions?
Bookkeeping
Finance
Controlling
Budgeting
Auditing
Which of the following terms refers to the examination of a company's accounting system to determine whether its financial reports fairly represent its operations?
Financial analysis
Forensic accounting
Portfolio analysis
Audit
Preliminary investigation
Which are the two major fields of accounting?
Managerial and forensic
Financial and managerial
Bookkeeping and advisory
Corporate and individual
Public and private
Which of the following bodies formulates the generally accepted accounting principles (GAAP)?
Accounting Disclosure Board
Financial Accounting Standards Board
Association of Certified Fraud Examiners
Securities and Exchange Commission
CPA Vision Project
Which of the following bodies requires firms to file disclosures so potential investors have valid information?
Accounting Disclosure Board
Financial Accounting Standards Board
Association of Certified Fraud Examiners
Securities and Exchange Commission
American Institute of Certified Public Accountants
Which of the following BEST describes a certified fraud examiner?
A specialized managerial accountant concerned with issues of fraud
A specialized certified public accountant concerned with issues of fraud
A specialized forensic accountant concerned with issues of fraud
An accounting agent for the Securities and Exchange Commission concerned with issues of fraud
An accounting agent provided by the Sarbanes-Oxley Act of 2002 concerned with issues of fraud
Which of the following areas of the Certified Fraud Examiner (CFE) exam includes why people commit fraud and a professional code of ethics?
Fraud prevention and deterrence
Financial transactions
Fraud investigation
Fraud litigation
Legal elements of fraud
What do businesses use to identify, record, and retain financial information and includes the people, reports, procedures and other resources needed to compile transactions?
Accounting information systems
Financial accounting
Bookkeeping
Accounting
Managerial accounting
How do certified public accountants ensure a company's financial reports really represent its operations?
By reviewing GAAP standards
By conducting an audit
Through the filing of tax information
By acting as consultants to noncertified accountants
By acting as advisory to senior management
What is the goal of the CPA Vision Project?
To eradicate fraud in public companies
To increase the role of CPAs in providing consulting services to corporate managers
To better identify core competencies needed for noncertified public accountants in the public sector
To better define the role of accountants in the world economy
To lobby for laws that better support the accounting field and eliminate fraud
Which type of accountant uses audits to assist in the investigation of companies and as litigation support in crimes against companies?
Management accountants
Private accountants
Forensic accountants
Financial accountants
Controllers
Which of the following requires auditor rotation by prohibiting the same person from being the lead auditor for more than five consecutive years?
The Association of Certified Fraud Examiners
The Securities and Exchange Commission
The American Institute of Certified Public Accountants
The Financial Accounting Standards Board
Sarbanes-Oxley Act of 2002
Which of the following is a designation for those who have passed the IMA's experience and examination requirements?
Certified management accountant (CMA)
Certified public accountant (CPA)
Controller
Private accountant
Forensic accountant
Who is responsible for ensuring the accounting information system provides the reports and statements needed for management planning and decision making?
Auditor
Controller
Fraud examiner
Managerial accountant
Bookkeeper
Those accountants who are hired by firms as salaried employees and who specialize in areas such as financial planning, internal auditing, and taxation are called
Forensic accountants
Certified management accountants
Private accountants
Certified public accountants
Fraud examiners
In addition to help preparing tax returns, what benefit can a tax service offer a business?
Tax planning
Litigation advice
State certification
Personal financial planning
Advice on corporate mergers
An audit examines whether a firm's financial statement conforms to generally accepted accounting principles.
True
False
Bookkeeping is a comprehensive system for collecting, analyzing, and communicating financial information.
True
False
Due to current concerns over accounting fraud, certified public accountants are now licensed by the Securities and Exchange Commission.
True
False
In order to increase the quality of current accountants, the CPA Vision Project has re-asserted the ability to use and calculate large amounts of numerical data as a primary competency for accountants.
True
False
It is currently very common that a CPA who is hired to audit a firm's finances will also be hired to help design a more efficient financial information system.
True
False
A key component of the Sarbanes-Oxley Act of 2002 was increased government oversight over the certification examinations given by the accounting professional organizations such as the Institute of Management Accountants.
True
False
In the private accounting field, certified management accountants use accounting to investigate and support litigation in crimes against companies.
True
False
A firm's controller is often the firm's chief accounting officer.
True
False
A tax service can provide management advisory services ranging from personal financial planning to planning corporate mergers.
True
False
Give three examples of management advisory services.
Production scheduling; computer feasibility studies; accounting information system design
Tax return preparation; payroll processing; external auditing
SEC licensing; investor relations; stock underwriting
Inventory counting; bank reconciliation; accounts payable data entry
For what types of organizations do forensic accountants work?
Law enforcement agencies, insurance companies, law firms, and business firms, providing investigative accounting and litigation support
Only public accounting firms performing audits for publicly traded corporations
Nonprofit charities exclusively, focusing on donor reporting
Government tax authorities only, handling routine tax returns
Identify the potential users of accounting information.
Business managers, employees, unions, investors, creditors, tax authorities, and government regulatory agencies
Only investors and creditors
Only managers and employees
Customers and the general public exclusively
Discuss the role of a private accountant within large and small firms.
Private accountants work within a firm performing day-to-day accounting; in large firms they are specialized, in small firms one person may handle all tasks; many are management accountants and may hold the CMA designation
Private accountants are independent auditors hired by many clients and licensed by the SEC
Private accountants focus exclusively on tax preparation for individuals
Private accountants primarily investigate fraud for law enforcement
Which of the following terms refers to any economic resource that is expected to benefit a firm or individual who owns it?
Asset
Liability
Equity
Account
Deposit
Which of the following terms refers to the amount of money that owners would receive if they sold all of a company's assets and paid all of its liabilities?
Asset
Owners' equity
Inventory
Profit
Credit
Which of the following describes a liability?
The potential profit from selling a firm's assets and settling all of its debts
A debt owed by a firm to an outside organization or individual
Any economic resource expected to benefit a firm or an individual who owns it
Any economic deficit expected to cost a firm or an individual who owns it
The amount of money originally invested in a business by its owners
