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CHP 1 Comprehensive Medical Assisting Study Guide

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

A(n) ________ is a required part of the medical assistant's education and involves working without payment in a physician's office, clinic, or hospital setting for, typically, 160—200 hours.


p. 6

a)

mentorship

b)

residency

c)

externship

d)

job shadow

2.

Which of the following is NOT appropriate while working with patients nearby?


p. 10

a)

Chewing gum

b)

Drinking

c)

Eating

d)

All of the above

3.

The National Healthcareer Association (NHA) offers 3 medical assisting credentials, the Certified Clinical Medical Assistant (CCMA), the Certified Medical Administrative Assistant (CMAA), and the National Certified Medical Assistant (NCMA).


p. 11, 12

a)

True

b)

False

4.

More and more employers are requiring credentials as a condition for employment.


p. 10

a)

True

b)

False

5.

Medical assisting requires mastery of a complex body of knowledge and specialized skills requiring both formal education and practical experience.

a)

True

b)

False

6.

Students who desire to one day advance to management position should pursue a ________ program in the field of medical assisting.


p. 5

a)

bachelor

b)

certificate

c)

degree

d)

diploma

7.

It is important to present a confident, professional image that helps put the patient at ease.


p. 10

a)

True

b)

False

8.

Which of the following programs, in the field of medical assisting, is approximately 8 months to 2 years in length?


p. 5

a)

Bachelors

b)

Certificate

c)

Degree

d)

Diploma

9.

A medical assistant who witnesses unsafe workplace behavior has a responsibility to notify OSHA.


p. 13

a)

True

b)

False

10.

A medical assistant in a diploma program should expect to be in school for 6 months to 1 year.


p. 5

a)

True

b)

False

11.

State laws can vary on who can delegate duties to a medical assistant.


p. 9

a)

True

b)

False

12.

Which of the following is NOT one of the education/training programs available for the medical assistant?


p. 5

a)

Bachelor

b)

Certificate

c)

Diploma

d)

Degree

13.

A medical assistant with ________ will adhere to a code of values.


p. 9

a)

discretion

b)

empathy

c)

group think

d)

integrity

14.

A(n) ________ is granted for each measured increment of training or education.


p. 12

a)

Certified Medical Assistant (CMA) certificate

b)

Registered Medical Assistant RMA (AMT) credential

c)

Certified Postsecondary Instructors (CPI) credential

d)

continuing education unit (CEU)

15.

Which of the following is NOT a quality or characteristic regularly found in good medical assistants?


p. 9

a)

Integrity

b)

Empathy

c)

Discretion

d)

Humility

16.

Historically, medical assistants were trained on the job by a(n) ________.


p. 3

a)

receptionist

b)

another medical assistant

c)

physician

d)

nurse

17.

The Centers for Medicare and Medicaid Services (CMS) issued a final ruling mandating that EVERY medical assistant is able to enter physician orders in a computerized order entry system.


p. 10

a)

True

b)

False

18.

Which of the following is NOT a job opportunity that a medical assistant should pursue?


p. 13

a)

Clinic aide

b)

Data processing clerk

c)

Intravenous technician

d)

Intravenous technician

19.

It is the medical assistant's responsibility to become familiar with medical assistant scope of practice in his or her ________.


p. 7

a)

county

b)

township

c)

state

d)

country

20.

Which of the following is a clinical responsibility of a medical assistant?


p. 7

a)

Obtaining a patient's vital signs

b)

Maintaining employee records

c)

Handling insurance claims

d)

Managing the telephone