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Foundations of Health Care-Comprehensive EOC Review

Total questions: 93

Worksheet time: 47mins

Name
Class
Date
1.

A patient says, 'I'm nervous about my test results.' Which response demonstrates reflecting?

a)

Don't worry, everything will be fine.

b)

You're feeling nervous about your results.

c)

Why are you nervous?

d)

Let's talk about something else.

2.

Which technique involves listening without speaking to allow the patient time to think?

a)

Summarizing

b)

Silence

c)

Reflecting

d)

Active listening

3.

A patient with aphasia struggles to communicate. What is the best approach?

a)

Speak louder and faster

b)

Use short phrases and visual aids

c)

Avoid eye contact

d)

Ignore attempts to speak

4.

Which is an example of a psychological barrier to communication?

a)

Hearing loss

b)

Language difference

c)

Prejudice against a cultural group

d)

Aphasia

5.

A patient says, 'I feel dizzy.' This is an example of:

a)

Objective information

b)

Subjective information

c)

Nonverbal communication

d)

Summarizing

6.

In the sender–message–receiver–feedback model, what is the role of feedback?

a)

To start the process

b)

To confirm the message was understood

c)

To replace the sender

d)

To eliminate barriers

7.

A healthcare worker is explaining a procedure to a child. Which modification is most appropriate?

a)

Use complex medical terminology

b)

Provide written directions

c)

Speak slowly and use simple words

d)

Avoid making eye contact with the child

8.

Which interaction is appropriate for a patient in Erikson’s stage of adolescence?

a)

Encourage independence and decision-making

b)

Focus only on physical needs

c)

Avoid discussing feelings

d)

Make all decisions for the patient

9.

What does the abbreviation NPO mean?

a)

Nothing by mouth

b)

Normal pulse observation

c)

No patient orders

d)

New prescription only

10.

A patient speaks a different language and cannot understand instructions. What should the healthcare worker do?

a)

Speak louder and repeat

b)

Use a qualified medical interpreter

c)

Ask another patient to translate

d)

Ignore the barrier

11.

A nurse is responsible for monitoring vital signs and reporting changes to the physician. This describes:

a)

Collaboration

b)

Defined role

c)

Leadership

d)

Conflict resolution

12.

Which characteristic is essential for an effective healthcare team?

a)

Competition among members

b)

Shared goals and mutual respect

c)

Avoiding communication

d)

Individual decision-making only

13.

A new team member wants to build positive relationships. Which action is most effective?

a)

Criticize others’ ideas

b)

Listen actively and offer support

c)

Avoid team meetings

d)

Focus only on personal tasks

14.

Which leadership style involves making decisions without input from the team?

a)

Democratic

b)

Laissez-faire

c)

Autocratic

d)

Collaborative

15.

Which attribute describes an effective leader?

a)

Disorganized and reactive

b)

Motivates and inspires team members

c)

Ignores feedback

d)

Focuses only on personal success

16.

A leader communicates the team's vision and sets clear expectations. This demonstrates:

a)

Poor leadership

b)

Managing accountability

c)

Avoiding responsibility

d)

Passive communication

17.

Two nurses disagree about patient care. What is the best first step to resolve the conflict?

a)

Ignore the issue

b)

Gather the facts and communicate assertively

c)

Complain to other team members

d)

Post about it on social media

18.

Which measurable outcome indicates effective teamwork?

a)

Increased patient safety and satisfaction

b)

Higher staff turnover

c)

Frequent miscommunication

d)

Delayed treatment plans

19.

Which leadership style encourages team input and shared decision-making?

a)

Autocratic

b)

Democratic

c)

Laissez-faire

d)

Authoritarian

20.

Why is teamwork critical in healthcare?

a)

It reduces efficiency

b)

It improves patient outcomes and quality of care

c)

It eliminates the need for communication

d)

It increases conflict among staff

21.

Which technique helps manage team conflict effectively?

a)

Avoid discussing the issue

b)

Talk about the problem and negotiate a solution

c)

Blame members of the team

d)

Ignore the problem

22.

Which characteristic is NOT typical of an effective leader?

a)

Organized and balanced

b)

Motivates and inspires

c)

Focused and driven

d)

Disregards team input

23.

Which element ensures clarity in team roles?

a)

Defined responsibilities for each member

b)

Overlapping duties without explanation

c)

Lack of accountability

d)

Ignoring job descriptions

24.

A team member wants to strengthen collaboration. Which action is best?

a)

Share credit for successes

b)

Compete aggressively with coworkers

c)

Avoid offering help

d)

Work in isolation

25.

Which leadership style provides minimal guidance and allows team members to make decisions independently?

a)

Autocratic

b)

Democratic

c)

Laissez-faire

d)

Directive

26.

Two nurses disagree on how to prioritize tasks during a busy shift. What is the best way for the team leader to resolve the conflict?

a)

Ignore the disagreement

b)

Gather the facts and mediate a solution that meets patient needs

c)

Assign blame to one nurse

d)

Post about the issue on social media

27.

During a team meeting, the respiratory therapist shares concerns about oxygen levels. The nurse listens and asks clarifying questions. Which characteristic is demonstrated?

a)

Competition

b)

Collaboration and effective communication

c)

Avoidance of responsibility

d)

Lack of respect

28.

A leader makes all decisions without team input but ensures tasks are completed quickly. Which style is used?

a)

Democratic

b)

Autocratic

c)

Laissez-faire

d)

Collaborative

29.

A new medical assistant wants to build positive relationships with coworkers. Which action is most effective?

a)

Offer help during busy times and respect roles

b)

Criticize mistakes

c)

Avoid team discussions

d)

Focus only on personal tasks

30.

Why is teamwork essential in a surgical team setting?

a)

It reduces communication

b)

It ensures shared goals, improves safety, and reduces errors

c)

It eliminates leadership

d)

It allows independent work without coordination

31.

Which microorganism requires oxygen to survive?

a)

Anaerobic

b)

Aerobic

c)

Non-pathogenic

d)

Opportunistic

32.

Which link in the chain of infection is broken by handwashing?

a)

Reservoir

b)

Mode of transmission

c)

Susceptible host

d)

Portal of exit

33.

A patient develops an infection after being admitted to the hospital. This is called:

a)

Opportunistic infection

b)

Nosocomial infection or hospital acquired infection (HAI)

c)

Vector-borne infection

d)

Direct transmission

34.

Which method completely destroys all microorganisms, including spores?

a)

Antisepsis

b)

Disinfection

c)

Sterilization

d)

Sanitation

35.

A procedure has potential exposure to blood. Which PPE is required?

a)

Gloves only

b)

Gloves, gown, and face shield

c)

Mask only

d)

Shoe covers only

36.

A patient with tuberculosis is admitted. Which isolation precaution should be implemented?

a)

Contact

b)

Droplet

c)

Airborne

d)

Standard only

37.

A nurse accidentally sticks herself with a used needle. What is the first step?

a)

Ignore it

b)

Wash the area and report immediately

c)

Apply a bandage and continue

d)

Wait to see if symptoms develop

38.

Why are vaccinations important for healthcare workers?

a)

They eliminate PPE

b)

They reduce risk of contracting and spreading disease

c)

They replace handwashing

d)

They prevent all illnesses

39.

Which technique demonstrates proper body mechanics when lifting a heavy object?

a)

Bend at the waist

b)

Keep the object close and bend at the knees

c)

Twist while lifting

d)

Lift quickly

40.

A spill is on the floor in a patient’s room. What should be done first?

a)

Ignore it

b)

Report to housekeeping only

c)

Clean it up or block the area to prevent falls

d)

Wait for next shift

41.

Which PPE should be worn when there is a risk of blood splashing during a procedure?

a)

Gloves only

b)

Gloves and gown

c)

Gloves, mask, and face shield

d)

Mask only

42.

Moving a patient from bed to wheelchair. Which safety step is essential?

a)

Leave wheelchair brakes unlocked

b)

Lock wheelchair brakes before transfer

c)

Pull the patient quickly

d)

Avoid using a gait belt

43.

Which practice reduces ergonomic injuries?

a)

Adjust equipment to fit the worker's body

b)

Ignore posture

c)

Lift heavy objects alone

d)

Twist while moving patients

44.

Handling a chemical disinfectant: what should be checked first?

a)

Patient chart

b)

Safety Data Sheet (SDS)

c)

Glove expiration date

d)

Fire plan

45.

What does a red diamond on a chemical label indicate?

a)

Health hazard

b)

Flammability

c)

Reactivity

d)

Special precautions

46.

Frayed wires on equipment are noticed. What should be done?

a)

Continue using

b)

Report and remove from service

c)

Tape wires and keep working

d)

Ignore

47.

First step if a fire occurs in a patient care area?

a)

Run outside

b)

Rescue patients in immediate danger

c)

Call the fire department directly

d)

Open windows

48.

During a tornado warning, what should workers do?

a)

Move patients near windows

b)

Relocate patients to interior hallways away from glass

c)

Evacuate outside immediately

d)

Ignore the warning

49.

What does RACE stand for?

a)

Rescue, Alarm, Confine, Extinguish

b)

Run, Alert, Call, Evacuate

c)

Remove, Activate, Close, Exit

d)

Respond, Alert, Control, Evacuate

50.

A chemical spill occurs in the lab. What is the first action?

a)

Leave the spill and continue working

b)

Evacuate the area and follow facility protocols

c)

Pour water on the spill

d)

Call housekeeping

51.

Which type of fire extinguisher is used for electrical fires?

a)

Class A

b)

Class B

c)

Class C

d)

Class D

52.

A fire involving flammable liquids such as gasoline requires which extinguisher?

a)

Class A

b)

Class B

c)

Class C

d)

Class K

53.

Which extinguisher is designed for kitchen fires involving cooking oils and fats?

a)

Class A

b)

Class B

c)

Class C

d)

Class K

54.

What does the acronym PASS stand for when using a fire extinguisher?

a)

Pull, Aim, Squeeze, Sweep

b)

Push, Alert, Spray, Stop

c)

Pull, Alert, Spray, Sweep

d)

Press, Aim, Spray, Sweep

55.

A small electrical fire starts in a hospital break room. What is the correct first step using PASS?

a)

Aim at the top of the flames

b)

Pull the pin on the extinguisher

c)

Sweep side to side before pulling the pin

d)

Squeeze the handle immediately

56.

A 2-year-old insists on feeding themselves but spills food. According to Erikson, which stage is this?

a)

Trust vs. Mistrust

b)

Autonomy vs. Shame and Doubt

c)

Initiative vs. Guilt

d)

Industry vs. Inferiority

57.

A post-op patient requests pain medication. Which Maslow level is this?

a)

Self-actualization

b)

Safety and security

c)

Physiological needs

d)

Esteem needs

58.

A teenager struggles with peer pressure and identity. Which Erikson stage applies?

a)

Identity vs. Role Confusion

b)

Intimacy vs. Isolation

c)

Industry vs. Inferiority

d)

Generativity vs. Stagnation

59.

A patient asks for more family visits due to loneliness. Which Maslow level?

a)

Physiological

b)

Love and belonging

c)

Esteem

d)

Safety

60.

An elderly patient volunteers and feels proud. Which are demonstrated?

a)

Integrity vs. Despair; Self-actualization

b)

Generativity vs. Stagnation; Esteem

c)

Identity vs. Role Confusion; Love and belonging

d)

Autonomy vs. Shame and Doubt; Safety

61.

Which is an example of promoting wellness rather than treating disease?

a)

Administering antibiotics for pneumonia

b)

Encouraging daily exercise and balanced nutrition

c)

Performing emergency surgery

d)

Prescribing pain medication

62.

A patient reports persistent sadness and loss of interest. This is most likely:

a)

Anxiety

b)

Depression

c)

Substance abuse

d)

Normal stress

63.

Which is a public health strategy for disease prevention?

a)

Treating infections after symptoms appear

b)

Immunization programs and health screenings

c)

Prescribing medication for chronic illness only

d)

Ignoring community education

64.

Which practice is complementary or alternative medicine?

a)

Antibiotic therapy

b)

Homeopathic remedies

c)

Emergency surgery

d)

Vaccinations

65.

Which behavior supports stress management?

a)

Skipping meals

b)

Relaxation techniques and time management

c)

Working longer hours

d)

Avoiding sleep

66.

Which example demonstrates self-care for disease prevention?

a)

Ignoring symptoms

b)

Attending routine physical exams

c)

Avoiding vaccinations

d)

Skipping dental checkups

67.

Which factor is a socioeconomic determinant of health?

a)

Blood pressure

b)

Access to nutritious food and healthcare

c)

Genetic predisposition

d)

Age

68.

A patient uses alcohol to cope and begins missing work. This is an example of:

a)

Anxiety

b)

Substance abuse

c)

Depression

d)

Suicide risk

69.

Which recommendation promotes healthy sleep habits?

a)

Use devices before bed

b)

Maintain a consistent bedtime routine

c)

Drink caffeine late at night

d)

Sleep only 4 hours

70.

Why are community health education programs important?

a)

They treat chronic diseases

b)

They promote awareness and prevention strategies

c)

They replace screenings

d)

They eliminate immunizations

71.

When using an AED, what is the first step after turning it on?

a)

Begin compressions immediately

b)

Attach the pads to the patient's bare chest as indicated

c)

Check for breathing and pulse

d)

Deliver a shock without analyzing

72.

You find an adult unresponsive and not breathing. What is the correct first action?

a)

Give two rescue breaths

b)

Begin chest compressions immediately

c)

Call for help and activate emergency response

d)

Check for injuries

73.

A choking adult cannot speak or cough. What should you do?

a)

Give back blows only

b)

Perform abdominal thrusts (Heimlich maneuver)

c)

Offer water

d)

Begin CPR immediately

74.

Which is the correct first step when treating a severe bleeding wound?

a)

Apply a tourniquet immediately

b)

Apply direct pressure with a clean cloth or bandage

c)

Remove any embedded object

d)

Elevate the limb without pressure

75.

After delivering a shock with an AED, what should you do next?

a)

Remove the pads

b)

Resume CPR starting with chest compressions

c)

Wait for the AED to turn off

d)

Check for injuries

76.

A nurse receives feedback about improving documentation and makes changes. Which trait is demonstrated?

a)

Initiative

b)

Acceptance of criticism

c)

Tact

d)

Dependability

77.

A medical assistant arrives on time daily and completes tasks without reminders. Which trait is shown?

a)

Responsibility

b)

Enthusiasm

c)

Patience

d)

Integrity

78.

A patient shares personal concerns. The worker listens and responds with understanding. Which trait?

a)

Empathy

b)

Competence

c)

Honesty

d)

Initiative

79.

A team member volunteers to learn a new EHR system first. Which trait?

a)

Self-motivation

b)

Dependability

c)

Tact

d)

Patience

80.

A worker maintains confidentiality even when a friend asks about a patient. Which trait?

a)

A. Integrity

b)

B. Enthusiasm

c)

C. Initiative

d)

D. Honesty

81.

A nurse calmly explains a procedure to a nervous patient despite time pressure. Which trait?

a)

Patience

b)

Tact

c)

Responsibility

d)

Competence

82.

A worker respects cultural differences when caring for patients. Which trait?

a)

Social and cultural competence

b)

Dependability

c)

Initiative

d)

Enthusiasm

83.

A team member encourages coworkers during a stressful shift. Which trait?

a)

Positive attitude

b)

Competence

c)

Honesty

d)

Responsibility

84.

A worker wears clean scrubs, minimal jewelry, and uses professional language. Which standard?

a)

Hygiene and dress

b)

Confidentiality

c)

Chain of command

d)

Problem solving

85.

A medical assistant reports a safety concern to the supervisor. Which skill?

a)

Chain of command

b)

Time management

c)

Decision making

d)

Customer service

86.

A receptionist greets patients warmly and answers questions politely. Which skill?

a)

Customer service

b)

Problem solving

c)

Organization

d)

Scope of practice

87.

A nurse prioritizes tasks by completing meds before routine charting. Which skill?

a)

Time management

b)

Chain of command

c)

Decision making

d)

Work ethic

88.

A scheduling conflict is solved to meet patient needs. Which skill?

a)

Problem solving

b)

Scope of practice

c)

Organization

d)

Flexible

89.

A nurse refuses to perform a procedure outside legal scope. Which skill?

a)

Work ethic

b)

Scope of practice

c)

Decision making

d)

Organization

90.

A student researches credentialing requirements for physical therapy. Which skill?

a)

Chain of command

b)

Career decision-making

c)

Time management

d)

Customer Service

91.

A student creates a resume including volunteer experience and certifications. Which preparation component?

a)

Professional portfolio

b)

Chain of command

c)

Decision making

d)

Problem solving

92.

Which strategy is most effective for finding a healthcare job?

a)

Ignoring networking

b)

Employer websites and professional networking

c)

Waiting for jobs on social media only

d)

Avoiding internships

93.

A healthcare worker connects with professionals on LinkedIn to explore openings. Which strategy?

a)

Social media networking

b)

Employer websites

c)

Internship

d)

Oral report

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