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POM Quiz #13 (Days 1-4 Recap)

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

Panamera Painting was founded in:

a)

2019

b)

2020

c)

2021

d)

2022

2.

Panamera’s long-term company vision is:

a)

Franchising only

b)

50 locations

c)

200 locations, $1B+

d)

Regional growth

3.

What made Panamera scalable early on?

a)

In-house crews

b)

Subcontractor model

c)

Online quotes

d)

Low pricing

4.

One Call Close means:

a)

Multiple visits

b)

Same-day quote and close

c)

Phone-only sales

d)

Online pricing

5.

Most Panamera jobs today come from:

a)

Referrals

b)

Google Ads

c)

Door-to-door

d)

Repeat clients

6.

Project Managers work:

a)

In each office

b)

On job sites

c)

Remotely at corporate

d)

Part-time

7.

PM’s primary role is:

a)

Inspections

b)

Sales

c)

Communication & coordination

d)

Hiring painters

8.

Which role owns homeowner communication?

a)

QC Rep

b)

Painter

c)

POM

d)

PM

9.

POM’s primary responsibility is:

a)

Selling jobs

b)

Managing PMs

c)

Production capacity

d)

Customer service

10.

In a new office, the POM initially acts as:

a)

Sales Manager

b)

PM

c)

QC Rep

d)

Estimator

11.

As QC Rep, the POM should:

a)

Solve issues on-site

b)

Give painter direction

c)

Inspect, submit, leave

d)

Approve scope changes

12.

QC inspections are completed using:

a)

Monday

b)

HeyPros

c)

PaintScout

d)

GoCanvas

13.

Why must POM avoid PM duties?

a)

Slows sales

b)

Confuses communication

c)

Costs more

d)

Breaks payroll

14.

New subcontractor applications land in:

a)

Bench

b)

Current Contractors

c)

New

d)

Do Not Rehire

15.

Why must new subs be called quickly?

a)

Policy rule

b)

They get busy fast

c)

Higher pay

d)

Corporate requirement

16.

Updates section in Monday is used for:

a)

Payroll

b)

Scheduling

c)

Detailed call notes

d)

Invoices

17.

Which group holds backup crews?

a)

Current

b)

Bench

c)

New

d)

Referrals

18.

Before “Ready for First Job,” a sub must:

a)

Interview only

b)

Train only

c)

Complete onboarding

d)

Finish a job

19.

First-job monitoring includes:

a)

Pricing review

b)

Big 3 updates

c)

Marketing photos

d)

Paint orders

20.

Four contractor performance pillars are:

a)

Prep, paint, finish

b)

Speed, pay, skill

c)

Workmanship, cleanliness, speed, attitude

d)

Sales, reviews, profit

21.

Best way to coach subs is using:

a)

Emotion

b)

Threats

c)

Data and examples

d)

Text warnings

22.

Third repeat mistake results in:

a)

Coaching call

b)

Office meeting

c)

Written warning/removal

d)

No action

23.

When should POM support sales?

a)

Always

b)

When production overflows

c)

When subs are idle

d)

Only if asked

24.

POM supports sales by:

a)

Managing reps

b)

Taking over meetings

c)

Training and field support

d)

Setting pricing

25.

Office profit equals:

a)

Revenue – labor

b)

Revenue – overhead

c)

Revenue – (COGS + overhead)

d)

Sales – bonuses

26.

Best way to increase profit fast:

a)

Lower prices

b)

Cut prep

c)

Sell premium packages

d)

Reduce reviews

27.

Why Panamera products are non-negotiable:

a)

Cheaper

b)

Faster painting

c)

Consistency and scale

d)

Vendor contracts

28.

Correct exterior paint lineup:

a)

Duration / Emerald / SuperPaint

b)

SuperPaint / Duration / Emerald Rain Refresh

c)

Emerald only

d)

SuperPaint only

29.

How many coats does Panamera apply?

a)

One

b)

One heavy

c)

Two full coats

d)

Depends

30.

Lead paint testing is required for homes built:

a)

Before 1990

b)

Before 1985

c)

Before 1978

d)

Always

31.

If lead paint tests positive, painters must be:

a)

Experienced

b)

Licensed

c)

Lead-certified

d)

PM-approved

32.

Pressure washing lead homes is:

a)

Required

b)

Optional

c)

Not allowed

d)

Preferred

33.

Escalations require POM involvement when:

a)

Minor touchups

b)

Customer upset or damage

c)

Late start

d)

Color change

34.

POM’s role in escalations is to:

a)

Defend the crew

b)

Delay response

c)

Own and resolve

d)

Send PM

35.

Warranty coverage applies to:

a)

All surfaces

b)

Decks and railings

c)

Improper application failures

d)

Excluded areas