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WorksheetsModule 9: Improvement
Total questions: 15
Worksheet time: 5mins
When a nonconformity is identified, what is the organisation required to do first?
Ignore it if it has no major impact
Respond to the nonconformity and take steps to control and correct it
Wait until the next management review
Immediately revise the energy policy
Dealing with the effects of a nonconformity means the organisation should:
Focus only on documentation
Eliminate the root cause only
Address the consequences caused by the nonconformity
Conduct an internal audit
What is the main purpose of assessing the need for action related to a nonconformity?
To assign blame
To eliminate the cause so it does not reoccur or occur elsewhere
To update training materials
To improve energy targets
Which activity helps the organisation understand why a nonconformity occurred?
Management review
Reviewing energy objectives
Ascertaining the nonconformity’s causes
Monitoring energy performance indicators
Why should an organisation determine if similar nonconformities exist or could occur?
To increase documentation
To ensure compliance with legal requirements
To prevent recurrence elsewhere in the organisation
To reduce audit frequency
After determining required corrective actions, the organisation shall:
Delay implementation until approval
Execute any action required
Outsource the actions
Document only the intention
What must be reviewed after corrective actions are taken?
Energy objectives
Internal audit programme
Efficiency of the corrective action
Energy policy
When should changes be made to the energy management system?
Only during certification audits
Only when energy targets change
If necessary following corrective action review
Every year without exception
Corrective actions must be:
Standardised for all nonconformities
Relevant to the effects of the encountered nonconformities
Focused only on documentation
Approved by external auditors
Which documented information must the organisation retain regarding nonconformities?
Only audit reports
Nature of nonconformities and actions taken
Training records only
Energy performance trends
What must be documented regarding corrective actions?
Planned corrective actions only
Corrective action outcomes
Energy review updates
Management review minutes
What is the organisation required to continually improve?
Energy policy only
Energy performance indicators only
Suitability, adequacy, and effectiveness of the energy management system
Legal compliance documentation
How must continual energy performance improvement be shown?
Through certification only
By written commitment
By demonstrated improvement
By employee training records
Which of the following can lead to continual improvement of the EnMS?
External benchmarking only
Monitoring, measurement, analysis, and evaluation
Outsourced audits only
Customer feedback alone
Which activities support ongoing review of the system’s suitability, adequacy, and effectiveness?
Internal audits and management review
Equipment maintenance only
Legal compliance checks only
Energy purchasing activities
