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PURCHASING QUIZ

Total questions: 32

Worksheet time: 20mins

Name
Class
Date
1.

What do you need to check first to confirm the status of your order?

a)

Price of the printer.

b)

Order number from the email.

c)

Customer service phone number.

d)

Name of the delivery person.

2.

Why does the speaker check the tracking every night?

a)

To cancel the order.

b)

To send a new email.

c)

To know the time to be home for delivery.

d)

To assist the delivery driver.

3.

If it is shipped this morning, when should it arrive?

a)

Next week.

b)

Later this month.

c)

Monday.

d)

Friday.

4.

Where can I track my package?

a)

At the post office.

b)

On the company's website.

c)

In the newspaper.

d)

By phone.

5.

Why is the speaker looking at another site?

a)

To find a different type of jacket.

b)

To watch a movie.

c)

To compare prices.

d)

To call the store.

6.

What does the speaker recommend their friend to do before the sale ends?

a)

Find a new jacket.

b)

Buy it now.

c)

Ask for a discount.

d)

Wait for 2 weeks.

7.

What is needed to obtain the final discount?

a)

New credit card.

b)

Full-time job.

c)

Expensive items.

d)

Coupon code.

8.

How much is the jacket on the sale site?

a)

$50.

b)

$35.

c)

$10.

d)

$65.

9.

What does the speaker put in the cart?

a)

Television.

b)

Book.

c)

Jacket.

d)

Printer.

10.

What payment method is the speaker planning to use?

a)

Cash.

b)

Check.

c)

Credit card.

d)

Bank transfer.

11.

What must the purchaser remember?

a)

Discount.

b)

Color of the product.

c)

Address.

d)

Another item.

12.

What is displayed on the screen after the payment is completed?

a)

A message to call them.

b)

Order confirmation number.

c)

Picture of the book.

d)

Name of the delivery company.

13.

What was the problem with the shirt that the speaker received?

a)

It was too big.

b)

It was red instead of blue.

c)

It was expensive.

d)

It was damaged.

14.

What was the problem with the shirt that the speaker received?

a)

It was too big

b)

It was red

c)

It was expensive

d)

It was damaged

15.

What did the company include in the box to assist with returns?

a)

New shirt

b)

Gift card

c)

Return shipping label

d)

Apology letter

16.

What should a buyer do after receiving the wrong product?

a)

Wait for 3 months

b)

Contact the company immediately

c)

Buy a new product

d)

Wear the wrong shirt

17.

What must the purchaser return to the store?

a)

Blue shirt

b)

Red shirt

c)

Credit card

d)

Computer

18.

Why is the delivery of the television free?

a)

Because the television is small

b)

Because the total purchase amount exceeds $200

c)

Because the speaker paid an additional fee

d)

Because it's Friday

19.

How much money does free shipping save on speakers?

a)

$50

b)

$250

c)

About $20

d)

$35

20.

What can a buyer add to a low order total to get free shipping?

a)

A new car

b)

Something small like a battery

c)

More money

d)

A long email

21.

What does the speaker dislike paying extra for?

a)

Television

b)

Shipping costs

c)

Taxes

d)

Website

22.

Why does the speaker want to return the shoes?

a)

Because the color is wrong

b)

Because the size doesn't fit

c)

Because the price is too high

d)

Because the delivery was late

23.

What is the time limit for returning shoes?

a)

7 days

b)

14 days

c)

30 days

d)

60 days

24.

What must a purchaser retain in order to receive a refund?

a)

Receipt

b)

Credit card

c)

Phone number

d)

Shirt

25.

If a buyer wishes to receive a full refund, what must they confirm?

a)

The shoes must be discounted

b)

The shoes must be unused

c)

The box must be brown

d)

The return must be prompt

26.

注文する

(a)  

27.

状態

(a)  

28.

割引

(a)  

29.

支払い

(a)  

30.

確認

(a)  

31.

受け取る

(a)  

32.

受領

(a)