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WorksheetsPURCHASING QUIZ
Total questions: 32
Worksheet time: 20mins
What do you need to check first to confirm the status of your order?
Price of the printer.
Order number from the email.
Customer service phone number.
Name of the delivery person.
Why does the speaker check the tracking every night?
To cancel the order.
To send a new email.
To know the time to be home for delivery.
To assist the delivery driver.
If it is shipped this morning, when should it arrive?
Next week.
Later this month.
Monday.
Friday.
Where can I track my package?
At the post office.
On the company's website.
In the newspaper.
By phone.
Why is the speaker looking at another site?
To find a different type of jacket.
To watch a movie.
To compare prices.
To call the store.
What does the speaker recommend their friend to do before the sale ends?
Find a new jacket.
Buy it now.
Ask for a discount.
Wait for 2 weeks.
What is needed to obtain the final discount?
New credit card.
Full-time job.
Expensive items.
Coupon code.
How much is the jacket on the sale site?
$50.
$35.
$10.
$65.
What does the speaker put in the cart?
Television.
Book.
Jacket.
Printer.
What payment method is the speaker planning to use?
Cash.
Check.
Credit card.
Bank transfer.
What must the purchaser remember?
Discount.
Color of the product.
Address.
Another item.
What is displayed on the screen after the payment is completed?
A message to call them.
Order confirmation number.
Picture of the book.
Name of the delivery company.
What was the problem with the shirt that the speaker received?
It was too big.
It was red instead of blue.
It was expensive.
It was damaged.
What was the problem with the shirt that the speaker received?
It was too big
It was red
It was expensive
It was damaged
What did the company include in the box to assist with returns?
New shirt
Gift card
Return shipping label
Apology letter
What should a buyer do after receiving the wrong product?
Wait for 3 months
Contact the company immediately
Buy a new product
Wear the wrong shirt
What must the purchaser return to the store?
Blue shirt
Red shirt
Credit card
Computer
Why is the delivery of the television free?
Because the television is small
Because the total purchase amount exceeds $200
Because the speaker paid an additional fee
Because it's Friday
How much money does free shipping save on speakers?
$50
$250
About $20
$35
What can a buyer add to a low order total to get free shipping?
A new car
Something small like a battery
More money
A long email
What does the speaker dislike paying extra for?
Television
Shipping costs
Taxes
Website
Why does the speaker want to return the shoes?
Because the color is wrong
Because the size doesn't fit
Because the price is too high
Because the delivery was late
What is the time limit for returning shoes?
7 days
14 days
30 days
60 days
What must a purchaser retain in order to receive a refund?
Receipt
Credit card
Phone number
Shirt
If a buyer wishes to receive a full refund, what must they confirm?
The shoes must be discounted
The shoes must be unused
The box must be brown
The return must be prompt
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