For the concept Efficiency (from Column I) select its correct definition from Column II: (i) Doing the task correctly and with minimum cost. (ii) Finishing the given task on time. (iii) The primary functions or activities that management performs to get things done.

For the concept Effectiveness (from Column I) select its correct definition from Column II: (i) Doing the task correctly and with minimum cost. (ii) Finishing the given task on time. (iii) The primary functions or activities that management performs to get things done.

Hero Ltd.’s target is to produce 10,000 shirts per month at a cost of ₹150 per shirt. The Production Manager was able to produce 10,000 shirts at a cost of ₹140 per shirt but not within the stipulated time, resulting in loss of revenue. In this case the Production Manager is:

“In an organization employees are happy and satisfied, there is no chaos and the effect of management is noticeable.” Which characteristic of management is highlighted by this statement?

Assertion (A): Management is a goal-oriented process. Reason (R): Different organisations have different goals. Management integrates the efforts of all members towards achieving these goals. Choose the correct option:

Das is the Managing Director of “Drap Ltd.”, manufacturing different varieties of cheese. He has an efficient team working under him consisting of Mohit – the Production Manager, Vikram – the Marketing Manager and Diwakar – the Finance Manager. They understand and interpret the policies made by Das, ensure that their departments have adequate manpower, assign the necessary duties and motivate employees to achieve desired objectives. Identify the level of management they are working at.

In which two functions of management do managers at the top level spend more time than managers at lower levels of the organisation?

Assertion (A): There is restricted entry in the case of management. Reason (R): Management consists of systematic knowledge of concepts, theories and principles. Choose the correct option:

Management of Alpha Ltd. has installed a special recycling plant to recycle the waste instead of dumping the waste in ground. It is also providing employment opportunities to local residents. Identify the objectives of management the company is fulfilling.

“Anyone can be called a manager irrespective of the educational qualification possessed.” Identify the characteristic of the profession that management does not fulfill in the statement above.

Assertion (A): Coordination is not an exclusive function of the top management. Reason (R): Coordination is the responsibility of all managers of top, middle and operational levels. Choose the correct option:

Science not rule of thumb means:

From the set of statements in Column I and Column II, identify the correct match for Order. Column I item: Order Column II statements: (i) Employee turnover should be minimized to maintain organizational efficiency. (ii) Management should promote a team spirit of unity and harmony among employees. (iii) There should be a place for everything and everyone.

From the set of statements in Column I and Column II, identify the correct match for Stability of Personnel. Column I item: Stability of Personnel Column II statements: (i) Employee turnover should be minimized to maintain organizational efficiency. (ii) Management should promote a team spirit of unity and harmony among employees. (iii) There should be a place for everything and everyone.

From the set of statements in Column I and Column II, identify the correct match for Harmony not discord. Column I item: Harmony not discord Column II statements: (i) Employee turnover should be minimized to maintain organizational efficiency. (ii) Management should promote a team spirit of unity and harmony among employees. (iii) There should be a place for everything and everyone.

One _____ and one _____ for a group of activities having the objective is principle of unity of direction.

The principle of order is concerned with:

Scientific management:

After finishing her BBA degree course, Tanya gets a job of Assistant Manager in a retail company through the reference of her cousin Taruna who works in the same company as a senior manager. Taruna decided to guide Tanya through the experience by making her aware of the important facts about management in practice. She tells her that the principles of management does not provide any ready-made solution to all management problems rather it only guides them in taking decision. Identify the features of principles of management mentioned in the above paragraph.

Which principle is being highlighted in an illustrated poster that reads "TOGETHER EVERYONE ACHIEVES MORE" showing diverse team members standing together?

Assertion (A): Management principles have to be modified as per the changes in the business environment. Reason (R): Principles of management are rigid like pure sciences principles. Select the correct option.

Vaibhav Sharma, a Production Manager, chose not to take leave for his son's school admission because an important meeting with the CEO to discuss new medicines was scheduled the same day. The CEO appreciated that he gave priority to organizational interest over his personal interest. Name the principle of management being followed.

The increase in the demand for many Ayurvedic medicines, health products and services in the past few months is related to the need for building immunity and increased awareness for health care due to the spread of coronavirus. Identify the feature of business environment being described.

The court issued the order that for vehicles to be smokeless was most essential and that anyone violating this order shall have to pay a heavy fine. Identify the dimension of business environment.

Entry of new players in the market led Mr. Vivek, the general manager of Clean Purifiers Ltd., to think afresh how to deal with the pandemic situation. Identify the significance of business environment in the above case.

Dino Industries is facing a lot of opposition as it pays salary to women workers as compared to men workers. Which dimension of environment is being violated by the company?

Two big banner movies were scheduled to release on the same date; at the last moment the release of one movie had to be postponed due to opposition by a group of people because of some unethical content. The loss suffered by the postponed movie provided an opportunity for the released movie to earn a huge amount of revenue. Which feature of business environment is highlighted in this case?

The Government of India banned several Chinese apps due to a face-off between China and India on the Line of Actual Control, creating fear in the minds of Chinese investors. Which component of the business environment is responsible for the decision?

Assertion: Business environment includes both specific and general forces; however, managers should be careful about both forces but give priority or more focus to specific force. Reason: If the workforce of Techvia Pvt. Ltd. is not satisfied due to unequal distribution of remuneration, it will affect the smooth functioning of the entire industry and will not affect the functioning of Techvia Pvt. Ltd. Choose the correct alternative.

According to the Weights and Measures Act, every eatable product should explicitly bear a green dot for vegetarian contents and a red dot for non-vegetarian ingredients. Which key component of the business environment is discussed in the given case?

Maruti was the first company to recognise the need for small cars in an environment of rising petrol prices and a large middle-class population in India, so it became the leader in the small car market. Which importance of business environment is highlighted here?

Android mobile was the first unique application for the mobile market; after a few years this mobile was replaced by some other variants. Which nature of business environment is highlighted here?

Read the following statements of Assertion (A) and Reason (R) and choose the correct alternative: Assertion (A) – Planning bridges the distance from where we are to where we need to go. Reason (R) – Planning includes setting goals and generating appropriate courses of action to achieve those goals.

Read the following statements of Assertion (A) and Reason (R) and choose the correct alternative: Assertion (A) – Making decisions is an important component of planning. Reason (R) – When there is just one possibility left, only then planning is required.

Which function of management is Rahul utilizing in the above case

BHARAT Automobiles was a vehicle and motorbike manufacturer with a dominance on the market. The company was doing extremely well, constantly exceeding its goal of a 13 percent rise in sales across the board. Encouraged by the positive track record, the company’s managing director set a big dream of a 25% growth in sales for the next year. In the same year, two new competitors entered the market, and the company was unable to reach its goal. From this case, identify the limitation of function of management because of which Teser Automobiles was not able to achieve their target

Arrange the following in chronological order: 1. Evaluating alternative courses 2. Identifying alternative courses of action 3. Follow-up action 4. Setting Objectives 5. Implementing the plan 6. Developing Premises 7. Selecting an alternative

Deepak is striving to earn a profit of 30% in the current financial year. Identify the type of plan being described in the above lines

In order to encourage technologies like artificial intelligence (AI), the internet of things (IoT), and virtual reality (VR), the Government is planning to launch a scheme to invite foreign companies through a transparent bidding process, to set up plants for manufacturing semiconductors, solar photovoltaic cells, lithium cell batteries, solar electric charging vehicles, computer servers, and laptops in India. Identify the type of plan being described in the above lines

The Government has been doubling down on its efforts to switch to 100% electric vehicles by 2030. Many companies such as Tata Motors, Kinetic Motors, Maruti Suzuki, and Hyundai Motors are all readying their EV models for a 2020 launch in order to support the plan. Identify the type of plan being described in the above lines

According to the Economic Survey, insights from behavioural economics can be strategically utilised to create an aspirational agenda for social change—from BBBP (Beti Bachao Beti Padhao) to BADLAVL (Beti Aapki Dhan Lakshmi Aur Vijay Lakshmi); from Swachh Bharat to Sundar Bharat; from “Give It Up” for the LPG subsidy to “Think about the Subsidy” and from tax evasion to tax compliance. Identify the type of plan being described in the above lines

Rajesh is at the real point of decision making in the course of his planning. He has arrived at this point after identifying various alternative courses of action. After identification he was thoroughly involved in the evaluation of each of these alternatives. He later got involved into making several permutations and combinations of these alternatives to arrive at this point. Through which stage of the planning process is Rajesh going, and what are the next two steps of the planning process

Due to proper organizing and division of work, a company goes for systematic assignment of jobs among the employees. Which importance of organizing is highlighted here

Deez Ltd. is a corporation that has recently adopted a decentralised management style. The company has developed rapidly, and lower-level management decisions are implemented, saving time because those making decisions are close to taking action. Deenz’s chairman of Deez Ltd. recently met with the chairman of another manufacturing firm, who is also a good friend of Denez’s, and asked him how he would measure employee performance if he went with a decentralised method. Denez’s secretary calls him a few hours later and requests the list of works to be completed the next day. He tells him about all of the crucial duties that need to be completed. Which aspect of decentralisation has been emphasised in the following case

Read the following statements of Assertion (A) and Reason (R) and choose the correct alternative: Assertion (A) Better control systems, such as balanced scorecards and management information systems, are being developed. Reason (R) One of the issues of decentralisation is performance accountability.

“Delegation helps in developing the talents of the employees. It also has psychological benefits.” Which importance of delegation is highlighted in this statement?

“It arises from a superior–subordinate relationship because the subordinate is bound to perform the duty assigned to him by his superior.” Which element of delegation is highlighted in this statement?

Read the following statements of Assertion (A) and Reason (R) and choose the correct alternative: Assertion (A) Specialization is encouraged by the functional structure. Reason (R) In the case of a functional structure, each department must perform a specified function.

“Grouping of jobs of similar nature under functions and organising these major functions as separate departments.” Which organizational structure is highlighted in this line?

Palian Ltd. specialises in the production of steel goods. The company’s goal is to make 250 goods per day. To accomplish this, all departments’ efforts are coordinated and linked, and authority–responsibility relationships between various job roles are established. There is a clear understanding of who is responsible for reporting to whom. Identify the function of management highlighted in the above case.

Identify the types of organization discussed in the following cases: 1) Mountain Cold Storage has a well-defined structure of authority relationships created after a lot of planning by top-level management. 2) Tanuj Drinks is an organisation which helps quench the thirst of people sitting on roadsides and in parks on Sundays; this organisation has originated spontaneously from Mountain Cold Storage.

Identify the type of organisation structure in the following cases: 1) Apexa Glue is a manufacturing company based upon functions and has important departments like HR, Marketing, Finance, etc. 2) Ravi runs a company in Hyderabad known for its product specialisation and with a strong reputation in the market.

When Suman Das applied for the post of Computer teacher in a school in Balasore, he was asked to prepare a PowerPoint presentation on a particular topic during the selection procedure. Identify the type of selection test being mentioned in the above lines.

Which of the following is an internal source of recruitment?

Dummy model is prepared in

Which of the following is the positive process?

What is the learning experience that seeks a relatively permanent change in an individual that will improve his ability to perform on the job?

The way of recruiting is always

Recruitment aims at

The most reliable type of interview is

Employment tests include

Which style of leadership does not believe in use of power unless it is absolutely essential?

Which element in the communication process involves converting the message into words, symbols, gestures etc.?

Out of the following which is not an example of Noise?

It is an incentive offered over and above the wages/salary to the employees. Name the type of financial incentive referred here.

It is defined as a process of influencing other people to work willingly for group objectives. Mention this element of directing.

In an organization, employees always feel that they are under enormous unnecessary stress, as the manager does not provide any information about future plans but simply tells them what to do and does not listen to suggestions given by subordinates. Identify the leadership style followed by the manager in this situation.

Leader plays a key role in introducing required changes in the organization. How?

Lack of attention may be a barrier to communication on the part of the receiver to understand the message very clearly. How?

Assertion (a): The directing function takes place at every level of management. Reason (r): Every manager, from top executive to supervisor performs the function of directing. Choose the correct answer out of the following options: (i) Both assertion (a) and reason (r) are true and (r) is the correct explanation of (a). (ii) Both assertion (a) and reason (r) are true and (r) is not the correct explanation of (a). (iii) Assertion (a) is true but reason (r) is false. (iv) Assertion (a) is false but reason (r) is true.

Assertion (a): Directing facilitates introduction of needed changes in the organization. Reason (r): Directing is the process of guiding the efforts of employees and other resources to accomplish the desired objectives. Choose the correct answer out of the following options: (i) Both assertion (a) and reason (r) are true and (r) is the correct explanation of (a). (ii) Both assertion (a) and reason (r) are true and (r) is not the correct explanation of (a). (iii) Assertion (a) is true but reason (r) is false. (iv) Assertion (a) is false but reason (r) is true.

A reputed hotel provides medical aid and free education to the children of its employees. Which incentive is being highlighted here? Identify its category.

Namita and Shamita are students of class 12th (Commerce). They argue on Controlling. Namita says Controlling is a forward-looking function whereas Shamita says it is a backward-looking function. Whom do you think is correct?

‘A good control system ensures that employees know well in advance what they are expected to do and what are the standards of performance on the basis of which they will be appraised’. Importance of controlling described here is:

Managers at a New York City import–export company suspected that two employees were robbing it. A consulting firm advised installing a software program that could secretly log every keystroke of the suspects’ computer and send an encrypted report. Which function of management is related to this case?

Read the following statements: Assertion (A) and Reason (R). Choose one of the correct alternatives given below. Assertion (A): Controlling Can prevent deviations. Reason (R): Controlling helps to minimize deviations by taking actions and decisions that reduce their recurrence.

Process of controlling does not involve

‘Crucial point control’ technique refers to

The main objective behind controlling is

Supervisory management spends most of time in

Which of the following has no scope for a biased report on actual performance?

Anupam has set up an export house after completing his masters in fashion designing. As the quality of the garment depends on the quality of raw materials used, he assures that the fabric meets the requirements by conducting a series of tests for the fabrics like shrinkage test, testing colour fastness to washing, colour fastness to light, colour fastness to perspiration etc. through laboratory tests. Later on, at the production areas, fabric inspection is also conducted by stopping the production process. The tests help to detect the deviations and also take corrective action. In context of the above case: Identify the steps of controlling process discussed in the above case.

Assertion: higher the lead time, the lower is amount of working capital requirement. Reasoning: if the raw material is available freely and continuously, then less working capital is needed as less inventory has to be maintained. Choose the correct alternative.

If a firm has growth opportunities, it should prefer giving

If ICR is high, firm prefers

Positive leverage effect brings

A decision to acquire a new and modern plant to upgrade an old-one is a

Assertion (A): Capital budgeting decisions are very crucial and must be taken with utmost care. Reasoning (R): Investment decisions affect the earning capacity of the firm over the long run and are irreversible except at a huge cost. Choose the correct alternative.

Higher working capital usually results in

Megha plans to enter the business of herbal shampoo. Initially she thought few companies were making it, but after starting to sell she realized many companies were already selling herbal shampoo. Identify the factor affecting working capital in this situation.

Financial planning arrives at which of the following?

Higher dividends per share are associated with which situation?

Steel One Enterprise manufactures high-quality steel utensils. Demand is rising as people realize plastic is not good for health, increasing production. The firm declares a liberal credit policy allowing three months’ credit to wholesale buyers. In light of this, identify the two factors affecting the firm’s capital requirements.

Who issues treasury bills?

What is another name for a zero coupon bond?

When was SEBI established as a statutory body?

Assertion (A): Financial markets reduce the cost of transaction. Reason (R): They help in saving time, efforts and money. Choose the correct option.

Which is not a function of SEBI?

What is a share market?

Assertion (A): Financial markets provide liquidity to financial assets. Reason (R): Financial markets are classified on the basis of maturity of financial instruments. Choose the correct option.

What is call money?

Funds raised through commercial paper are used to meet floatation costs. This is identified as which of the following?

Madhusmita receives old, crumpled physical share certificates left by her late grandfather. As trading is no longer done in physical form, identify the process she should adopt so she can deal with these certificates.

Before buying a thing, a customer analyzes its cost and the satisfaction he expects to get from it and buys only when he feels its satisfaction will be more than its cost. Identify the feature of marketing highlighted in this context.

To improve upon its competitive edge, Ratan Limited has changed the packaging of its hair care products. They are now available in a consumer‑friendly design with a nozzle attached to the lid so the consumer does not need to open the cap of the bottle. Identify the marketing function being performed in this case.

Amazon and Flipkart sell goods through which type of channel of distribution?

Within two years of its inception, Bharti Limited created a very positive reputation about itself and its products in the eyes of the general public by participating extensively in various social welfare programs. Identify the component of the promotion mix described in this line.

A beauty goods manufacturing firm decided to determine client demands to begin successful marketing of the clothing it produces and conducted a SWOT analysis. It created a blueprint for how much production it will accomplish and how much work it will put into promotion, and took other significant measures to reach its goals. Last year, the physical movement of the company’s prepared items was not done effectively, so a separate department was established to carry out this task. In the preceding example, which marketing functions were highlighted?

Read the statements and choose the correct alternative. Assertion (A): Customer support services are extremely successful at generating repeat sales and building brand loyalty for a product. Reason (R): All of the services are aimed at raising the dealers’ profit margins, which is the key to current marketing success.

Selling activity is done ______ the transfer of the title of the goods.

A tea company is attempting to expand its operations and recognises that intermediaries play a critical function for a product like tea. Management decides to offer intermediaries discounts and to launch a robust promotional effort to entice them to participate. In this example, which aspect of the marketing mix is highlighted?

Read the statements and choose the correct alternative. Assertion (A): The marketing concept strives to identify and meet the wants and requirements of customers in an efficient manner. Reason (R): Products are purchased based on their quality and other attributes, according to the marketing theory.

As a project work in Business Studies, students prepared apple jam from apples grown in their school premises and sold it at the school fete. The school decided to donate 50% of the revenue to a nearby orphanage and later extend the project by providing employment to visually challenged and disadvantaged sections of society on a regular basis. Which of the following are product‑related decisions the students had to take for the apple jam? (Select all that apply.)

Pramod bought an iron of a reputed brand for Rs. 2,500 but it caused an electric shock while it was being used. Pramod wants to exercise his Right. Identify the Right under which he can be protected.

Rajnish purchased a diesel car for Rs. 17 lacs from an automobile company and found its engine defective. Despite many complaints the defect was not rectified. Suggest the appropriate authority where he could file a complaint under the Consumer Protection Act.

The consumer has the right to get compensation against unfair trade practices under right to

_____ is the standardized mark on jewellery

“The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or a service.” Which right of the consumer is highlighted in this statement?

Which of the following point does not highlight the importance of consumer protection from the point of view of consumers?

Identify the type of product to which the symbol illustrated by the picture given above is related:

Assertion (A): It becomes necessary to educate consumers about their rights and reliefs available to them. Reason (R): Consumer protection has a wide agenda.

Who, of the following, cannot be considered a consumer?