Font size
WorksheetsChapter 2, Unit 4: Airport Services - Introduction
Total questions: 150
Worksheet time: 1hrs 15mins
Which of the following does NOT belong to the group of services/fees at the airport?
receipt
migration
downtown
commission
currency
Select the sentence that uses the reflexive pronoun correctly with the structure S + oneself + V + O.
She paid the commission herself
She herself paid the commission fee
She paid by herself the commission
She paid herself the commission fee
Herself she paid the commission fee
What is the correct reflexive pronoun for the subject "They"?
themself
them selves
themselves
theirselves
theirsef
In the conversation, what is the commission rate applied for transactions under 500 USD?
five dollars per transaction
two dollars per transaction
one dollar per transaction
three dollars per transaction
four dollars per transaction
How much commission does the customer have to pay for exchanging 700 USD according to the information in the paragraph?
ten dollars because premium service
six dollars because higher amount
four dollars because above threshold
two dollars because flat for all
zero dollars because it exceeds limit
Which pair of words below are true antonyms according to the vocabulary entry?
budget — debt
expensive — cheap
tax — fee
bill — receipt
credit card — currency
Choose the correct option to fill in: "I ___ found out the airport currency exchange counter."
mine self
self
myself
me
by me
What is the official currency of South Korea?
Won
Baht
Yen
Riel
Which country uses the Ringgit currency?
India
Thailand
Indonesia
Malaysia
Many European countries such as France, Germany, and Italy use what common currency?
Peso
Euro
Pound
Rupee
Chọn câu hỏi phù hợp để hỏi số tiền muốn đổi: _____ would you like to exchange, sir?
How often
How long
How many
How much
Complete the dialogue: "Where can I _____ some money?" — "You can change money at the currency _____ counter!"
extra … currently
excelsia … curteous
exchange … exchange
explain … curtain
Choose the correct grammatical sentence to arrange the question: What / is / the / exchange / rate / today / between / the US dollar / and / the euro?
What is the exchange rate today between the US dollar and the euro?
What the is exchange between rate today the US dollar and the euro?
What today the exchange between the US dollar is and rate the euro?
What rate the exchange today is between the US dollar and the euro?
Correct the error: Could you please to show me where the airport bus is? Choose the correct option.
Could you please showing me where the airport bus is?
Could you please shows me where the airport bus is?
Could you please show me where the airport bus is?
Could you please showed me where the airport bus is?
Choose the correct form: Would you mind _____ me the way to airport taxi parking?
showing
shown
showed
shows
What is the currency of Cambodia?
Riel
Kips
Peso
Rupiah
Fill in the correct word to indicate the service location in the airport: You may change your money at the _____ exchange counter.
courteous
curtain
currency
currently
What is the main currency of the United Kingdom?
Peso
Pound
Euro
US Dollar
Which term refers to the process of checking in at a hotel?
Wake-up call
Complimentary
Check in
Check out
What is the closest meaning of “Receptionist” in the context of a hotel?
Night security staff
Front desk staff
Kitchen staff
Room management
Which department usually assists with carrying luggage and opening doors for guests?
Lifeguard
Porter
Bartender
Cashier
What term is used to refer to a room with two separate single beds?
Family room
Suite room
President room
Twin room
What does “Complimentary” usually refer to in hotels?
For members only
Requires reservation
Has a surcharge
Free
Who does the illustration in row 1, column 1 on page 2 represent in the hotel?
Manager
Bellboy
Chef
Lifeguard
In the picture, what is the item used to open the room door that is attached to the round hook?
Badge
Cardholder
Padlock
Key
Which term is correct for the area where guests check in and receive information, as shown in the image in row 1, column 3?
Reception
Gift shop
Lounge bar
Restaurant
What is the item in the image in row 2, column 1 used for carrying personal belongings when traveling?
Safe
Laundry
Luggage
Minibar
The device in the second row, fourth column helps to cool the room:
Dehumidifier
Ceiling fan
Radiator heater
Air conditioner
According to the vocabulary table, what is the correct term for calling to wake up a guest?
Call service
Alarm request
Morning bell
Wake up call
Which area typically serves light drinks and has relaxing seating?
Lounge
Lift
Sauna
Casino
Which term describes a buffet meal voucher?
Room coupon
Buffet voucher
Parking ticket
Dinner receipt
Where is the minibar usually placed and what is it used for?
Kitchen, for cooking
Lobby, for sending items
In the room, for drinks
Rooftop, for drying towels
In the third row, second column, the single bed is labeled as:
Single bed
Bunk bed
Twin bed
Sofa bed
The safety device in row 2, column 3 used to store valuable items is called:
Safe
Locker
Chest
Drawer
The space in row 4, column 1 with hot steam is:
Steam room
Spa center
Hot tub
Sauna
Which area in the third row, third column of the picture helps to move between floors?
Stairs
Lift
Escalator
Ramp
Which vocabulary refers to a common area for guests to wait and meet, as shown in row 4, column 4?
Balcony
Patio
Lobby
Corridor
“Toothpaste” and “toothbrush” usually belong to which group of items in a hotel?
Bathroom amenities
Lobby decorations
Kitchen utensils
Laundry tools
If guests want to exercise, the suitable area according to the diagram in row 4, column 2 is:
Casino
Bar
Gym
Restaurant
Please choose the correct polite request structure with Would you mind + V-ing.
Would you mind move my bags upstairs?
Would you mind to move my bags upstairs?
Would you mind moving my bags upstairs?
Would you mind that you move my bags upstairs?
Which sentence correctly uses the structure I wonder if you can/could to make a polite request?
I wonder if you to bring me a towel.
I wonder if you bringing me a towel.
I wonder if could you bring me a towel.
I wonder if you could bring me a towel.
In the causative structure Have/has + S.body + V b.inf, what is the correct choice?
She has the porter carries our bags.
She has the porter carried our bags.
She has the porter to carry our bags.
She has the porter carry our bags.
Select the correct passive voice sentence that corresponds to the form have + something + V3.
I have our room being clean now.
I have our room to be cleaned now.
I have our room clean now.
I have our room cleaned now.
In the receptionist dialogue, what is the appropriate polite response of the staff when receiving a request?
Of course, sir. Anything else?
No, I will not help you.
Do it by yourself, please.
Wait long time, maybe tomorrow.
Identify the type of room: a single bed for one guest is commonly called what?
Single room
Triple room
Double room
Twin room
What is a room with two separate single beds called?
Double room
Twin room
Junior suite
Studio suite
Please choose the sentence that correctly uses both: polite request and causative structure.
Would you mind if I have the valet to bring towels?
Would you mind if I have the valet bring towels?
Would you mind I have the valet bring towels?
Would you mind that I have the valet brings towels?
The image shows what type of accommodation with small, stacked capsule beds, usually for guests staying one night?
Capsule
Bungalow
Motel
Resort
What is a one-story or low-rise house in a small garden commonly called?
Aquarium
Capsule
Hostel
Bungalow
What do you call a roadside accommodation for drivers, with a parking lot right in front of the room?
Motel
Hostel
Resort
Camping
What is a travel dormitory with bunk beds and a shared room called?
Hostel
Resort
Capsule
Bungalow
A tent in the forest used for sleeping overnight is what type?
Floating hotel
Camping
Resort
Motel
What is the name of the underwater hotel with rooms that look out at marine life?
Aquarium hotel
Floating hotel
Capsule pods
Motel complex
What is the name of the floating accommodation on the sea surface?
Resort villa
Bungalow house
Aquarium hotel
Floating hotel
What time will the breakfast be served? – Every morning, from 6 a.m to 9 a.m, Madam
What kind
What type
What time
What stone
Fine, sir, I wrote down, here is your room key
your veston
your timetable
your name
your pocket
Madam, would you like to have a ... call tomorrow morning? – Yes, please schedule it at half past seven, please!
disturb up
cooked up
wake up
noisence up
Sir, would you like to have a ... call tomorrow morning? – OK, please schedule it at twenty to eight, please!
give up
alarmed up
wake up
drive up
May I have ... attached? – Yes, Madam, here it is, buffet is served every morning, 7 a.m to 9.30 a.m on the 2nd floor
breakfast voucher
cleaning voucher
laundry voucher
sauna voucher
How would you like to pay? – OK. I’ll pay in ...
cash
tax
pan
comeby
May we pay by ...?
boir
cheque
tax
tip
Please show me the way to the ... swimming pool?
wooden
metal
ocean
indoor
Excuse me! What is the ... per night? – 20forasingle,and 30 for a double room, sir. Here is standard room rate, sir. Upgrading is $20 plus for each class
room rate
cooking class
skybar
advertise
My bathroom is out of ..., please give me one more ...
toweire
tower
towel
toward
Each room provided three ... bottles of water. You may find them outside the mini bar
completion
complimentary
commercian
comprehension
We serve many kinds of wine such as: whisky, brandy, vodka, at the ... in second floor, sir
Garden
Bar
Parking
Gate
Could you please mail this letter for me? – Of course, sir. I will charge the service to your room
cook
sleep
kick
Oh, my skirt is dirty! How could I call ... service?
lunch
lychee
lecture
laundry
I am afraid we have no ... room now, I’ll let you know once we have one!
volcanol
votation
vacancies
vacation
I have been waiting ... you in front bar for two hours
for
in
at
from
Terrible! There are two lizards in my bathroom! – Yes, sir, our ... is coming
room valet
room booking
room selling
room maketing
May you have your room valet ... the mice in our tourguide’ bathtub? Room B102?
ousting
ousts
ousted
oust
Correct the mistake in this sentence: If you need to make a phone call, you can using the phone in your room. Most hotel phones operate under the same system
Add a comma after room
Change can using to can use
Change can using to could using
Change phone to phones
Choose the correct option to fix the error: "If you want make a long distance call, on the other hand, you’ll have to contact reception."
make a long distance calls, you need contact reception
to make a long-distance call, you’ll need to contact reception
making a long distance call, you must contact the reception
to making a long-distance call, you have to contact receptions
Correct the verb tense error: "Could you please mailed this letter for me?"
mail this letter for me, please
mailing this letter for me, please
mails this letter for me, please
mailed this letter for me, please
Select the appropriate correction regarding structure and vocabulary: "Our company has Mr Wilson Tallen, a best tourguide of Chicago, guides your team in tomorrow city trip."
Mr Wilson Tallen, a most tour guide in Chicago, is guiding your team in tomorrow trip
Mr Wilson Tallen, bestest tour guide of Chicago, guide your team at tomorrow city trip
Mr Wilson Tallen, the best tour guide in Chicago, will guide your team on tomorrow’s city trip
Mr Wilson Tallen, the better tour guider of Chicago, will guides your team on tomorrow trip
Which of the following words does NOT belong to the vocabulary group about taxi/bus in the lesson: cab/taxi, meter clock, surcharge, cheque?
cab/taxi
cheque
meter clock
surcharge
Choose the sentence that correctly uses the structure 'afraid of'.
I am afraid of to miss the bus
I am afraid of miss the bus
I am afraid to of missing bus
I am afraid of missing the bus
Select the correct usage of 'include(d) of' according to the content of the lesson.
The fare included of pick up fee
The fare included pick up fee
The fare include of pick up fee
The fare including of pick up fee
In the taxi booking dialogue, how many seven-seater taxis does the customer need and at what time at the Fiorrentia stadium entrance?
Three taxis, 10 AM
Four taxis, 11 AM
Two taxis, 9 AM
Three taxis, 10 PM
The estimated fare depends on which factor according to the dialogue?
Fixed booking fee
Reading the number on the meter
Changing fuel prices
Fixed distance
According to the Knowledge section, what does the illuminated TAXI sign mean?
The car is busy picking up passengers
The car is empty and accepting passengers
The car is out of gas and stopped
The car only accepts reservations
In some places like New York, what is the typical percentage of the fare according to the meter that is given as a tip?
About 10% of the fare
About 25% of the fare
About 5% of the fare
About 15% of the fare
Choose the correct answer to fill in the sentence: “When you take a taxi, you should remember, you will have to pay by ...”
persons
meters
kilograms
minutes
Please choose the correct word to complete the sentence: “Would you please show me the ... you want to be picked up this morning, sir?”
park
region
local
route
Choose the correct word to complete the sentence: “OK, sir, there’s a 5 percent ... at night.”
certainchare
surcharge
smallbill
wayfound
Choose the appropriate phrase to start a taxi call: “..., ma’am?” – “Please pick me up to Hilton Hotel.”
Where to
What to
Why to
When to
Please show me ... to Universal Studios!
the cash
the way
the name
the rock
Choose the correct answer: “Would you like to buy a ... or one–day pass ticket, please?”
allgate pass
change pass
paint pass
weekly pass
Choose the correct expression in the context of the bus: “You do not get out at the end spot. So, which station would you like to ...?”
pass
stop
drive
go
Complete the sentence: “I see there is a bus station at the corner of National Library and Trinity Church on the map, oh, I’ll get down there.” Choose the appropriate verb for the previous sentence: “So, which station would you like to ...?”
go
drive
pass
stop
Please choose the correct word to complete the sentence indicating the pickup route: “OK, first the Boston University, then National Museum Gallery, Santa Anna Harbour and at last, the Royal Seafood Restaurant.” Opening sentence: “Would you please show me the ... you want to be picked up this morning, sir?”
local
region
park
route
Choose the correct answer: Which question is correctly used with countable nouns?
How much chairs are available tonight?
How many seats are available tonight?
How much seat is available tonight?
How many milk is available tonight?
Which term does NOT belong to the group of main dishes/servings in a restaurant?
Mocktail
Main course
Side dish
Dessert
Which word is appropriate to ask about the price according to the correct rule?
How much is this salmon?
How many is this salmon?
How many is the price of salmon?
How many does this salmon cost?
Choose the correct way to ask about the number of tickets:
How many ticket do you need?
How much tickets do you need?
How many tickets do you need?
How much ticket do you need?
Which word is in the same group as 'Soup' in the menu for starting a meal?
Dessert
Milkshake
Appetizers
Main course
In a restaurant, what is the closest meaning of 'Booth (seat)'?
Balcony seat
Standing counter without seats
Long seat next to a closed table
Single detached chair
Choose the sentence that uses 'How much' correctly with an uncountable noun:
How much chairs do we need?
How much tickets do we need?
How much rooms do we need?
How much rice do we need?
Which group refers to alcoholic beverages?
Mocktail
Alcoholic
Milkshake
Smoothy
Select the correct statement about the use of 'How many' in travel and restaurants:
Used to ask about saltiness and taste
Used to ask about time and location
Used to ask about the number of people and rooms
Used to ask about price and quantity
In the list of seafood, 'Oyster' is
clam
mussel
scallop
oyster
Which word does NOT belong to the group of cooking methods:
Steam
Grill
Mocktail
Fry
Select the most reasonable reservation question based on the number of people:
How many money for the reservation?
How many people for the reservation?
How much persons for the reservation?
How much people for the reservation?
'Crustacean' in the knowledge table refers to which group of organisms?
Crustaceans like shrimp and crabs
Freshwater bony fish
Marine reptiles
Mollusks like squid
'Seahorse' is noted with which additional term in the table?
Urin: nhum (sea urchin)
Urin: nhum
Fin
Spawn
Choose the correct pair: 'Ray/stingray' means
eel
stingray
goby
snakehead
Which sentence uses the 'How many/How much' rule incorrectly?
How many rooms do you want to book?
How much is each kilogram of these stingrays?
How many salt should we add?
How much does this coat cost?
Which word is closest in meaning to 'Fastfood' in the context of a menu?
Main course
Dessert
Appetizer
Fast food
Choose the best way to ask for a seat by the window:
Do you have a main seat?
Do you have a booth seat?
Do you have a corner seat?
Do you have a window seat?
'Blood cockle' in the seafood table is
sea clam
scallop
sea cucumber
blood cockle
In the vocabulary diagram, which type of meat is associated with the animal “lamb” in English?
Duck meat (duck)
Venison (venison)
Veal (veal)
Lamb meat (lamb)
Which word does NOT belong to the group of shellfish in the diagram: mussels, oysters, lobster, salmon?
Salmon is not a shellfish
Lobster is not a shellfish
Oysters are not shellfish
Mussels are not shellfish
In the diagram, what cooking methods related to steak are listed?
Smoked, cured, air-dried
Breaded, battered, deep-fried
Rare, medium rare, medium well
Boiled, poached, simmered
The dialogue shows how many people the customer is reserving tables for and how many tables?
Five tables for fifty guests
Four tables for forty guests
Six tables for thirty guests
Three tables for thirty guests
What is the preferred table position for guests during a call?
Window-side table, Japanese style
Corner table, European style
Counter table, American style
Outdoor table, garden style
What does the appetizer in the ‘third combo’ consist of?
Clam soup, grilled mackerel, fried potatoes
Miso soup, grilled squid, tempura
Seaweed soup, grilled salmon, tofu
Sea cucumber soup, grilled loach, fried lotus
How is the main dish in the combo described?
Grilled chicken with rice and udon noodles
Steamed stingray with rice and clam udon noodles
Beef stew with rice and ramen noodles
Pan-seared salmon with rice and soba noodles
“Sapporo Restaurant? Nikolas Tour, I would like to ... a table for twelve people at 6 PM tonight. Please send the menu before lunch.” Choose the correct word to complete.
reserve
reunion
retire
resold
The customer asked: “Does your restaurant have ...?” The staff replied: “Oh no, we are quite casual. No bikinis please.” What is the appropriate phrase to ask about the dress code?
sell code
ship code
dress code
buy code
"I want to eat escargot and foie gras for lunch. Can you help me find the way to ...?" The most suitable restaurant is:
Germany restaurant
American restaurant
French restaurant
Italian restaurant
"I want to try king crab and squid, show me some dishes ..." The most suitable restaurant to recommend is:
beefsteak restaurant
seafood restaurant
fastfood restaurant
chicken restaurant
Customer asks: “Which country is famous for croissant and baguette?” The correct answer is:
Portuguese
Spanish
French
Dutch
Employee: “Do you have a table for five people?” – “Sorry, we only have bench seating available.” The type of table the customer is looking for is:
passby table
corner table
round table
updown table
"Oh, Rama Seafood Restaurant? Tornado Tour! We would like to order ... third on the menu: grilled tuna, lychee sauce shrimp, and salmon salad." The word that fits the context is:
comfort
combat
combo
compound
“Can you ... a restaurant near our dormitory?” Complete the sentence with the appropriate verb.
result
recommend
retire
reunion
The employee asked: “How ... people are there in your party next week, sir?” – “36 people!” Fill in the appropriate word.
many
money
mice
much
Please choose the grammatically correct and most polite way to make a reservation.
I want book a twelve people table at six
I’d like to reserve a table for twelve at six
We need table twelve, make it six o’clock
Please reserving me twelve chairs for six
Figure 1: What is the type of seafood that has two shells that open with a pearl inside commonly called?
Oyster
Clams
Scallop
Mussels
Image 2: The dish consisting of seaweed rice rolls and slices of raw fish in a small tray is called what?
Sushi (sushi)
Fish & chips (fried fish and chips)
Sardines (sardines)
Eel (eel)
Image 3: What is the dish consisting of fried potatoes served with a battered fish?
Fish & chips
Shrimp
Octopus
Tuna
Figure 4: The fan-shaped shell with a round orange meat is which type?
Scallop
Mussels
Clams
Oyster
Figure 5: What is the purple-colored cephalopod with eight tentacles?
Octopus
Squid
Shrimp
Lobster
Figure 7: What is the fish with a long, sharp beak like a sword?
Swordfish
Eel
Sardines
Shark
Image 8: The thick slice of orange fish typically served raw is which species of fish?
Salmon
Tuna
Red bream
Cod
Image 9: The blue-black mussel, often eaten steamed with white wine, is what?
Oyster
Clams
Mussels
Scallop
Figure 11: What is the large-bodied crustacean with big claws, bright red when cooked?
Shrimp (tôm)
Lobster (tôm hùm)
Octopus (bạch tuộc)
Crab (cua)
Image 12: A small crustacean, curved body, long antennae, often shells when eating is what?
Shrimp (tôm)
Squid (mực ống)
Crab (cua)
Lobster (tôm hùm)
Image 13: An opened tin can with many small fish layered inside is what?
Tuna
Cod
Sardines
Red bream
Figure 14: What is the crustacean that moves sideways, has large claws, and a flattened body?
Crab
Lobster
Shrimp
Clams
Figure 15: A large predatory fish with a distinctive dorsal fin, often confused with swordfish, is which species?
Shark
Swordfish
Cod
Tuna
Image 16: The light pink fish meat, cut into thick pieces without skin, is what?
Red bream
Salmon
Cod
Tuna
Image 17: What are the small brownish-yellow bivalve shells that are found in clusters?
Mussels (vẹm)
Scallop (sò điệp)
Oyster (hàu)
Clams (nghêu)
Image 18: The fish with a silver body, large eyes, and slightly red fins—what is it commonly called?
Red bream (cá tráp đỏ)
Eel (lươn)
Cod (cá tuyết)
Sardines (cá mòi)
Image 19: A fishing rod with squid bait that has tentacles, commonly used to catch squid, refers to which species?
Swordfish
Eel
Octopus
Squid
Image 20: A thick white fish fillet, a common North Atlantic fish, is what?
Tuna
Cod
Salmon
Plaice
Select the correct answer: Which sentence expresses a planned intention for the near future?
Will you take a trip someday
I am going to book two window tables
I shall be at home tomorrow
I will visit my uncle next year
Which sentence is most appropriate to book a table for a group of 4 people for tomorrow night?
I will booked a table for four people
I going to book table for four tomorrow
I am going to book a table for four
I will to book table for four
Which word does NOT belong to the group of eating utensils?
Sushi
Fork
Chopstick
Spoon
Choose the most natural expression in a casual, fast-speaking style:
I going book two window tables
I'm gonna book two window tables
I gone book tables Sofix two
I am booking two tables yesterday
